Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

content scroller
by steves
January 16, 2018 at 7:36 pm
Hello:I have read the other posts concerning the scroller but didn't f...
Gray square behind pin content arrow
by icemaster
January 15, 2018 at 4:19 pm
Just purchased iMapper yesterday. When I preview the map image, the pi...
Setting not accessible
by kkytbshq
January 11, 2018 at 11:34 pm
None of the settings buttons are clickable when I create a timeline.&n...
Problem with photo’s on timeline posts
by Artur
January 9, 2018 at 1:25 am
HiOn my  timeline i have a problem with link to a photo, when i c...
PrettyPhoto rel on cards image with a no-image URL
by W3B
January 8, 2018 at 1:15 pm
I'd like to link single card images to a pdf (already uploaded in medi...
Missing month translations on cards date
by W3B
January 8, 2018 at 12:59 pm
I’m using your WP Plugin (v 4.4.4) with WPML (v 3.8.4) with 2 langs: E...
PHP Warnings in content_timeline_class.php
by W3B
January 8, 2018 at 12:47 pm
I'm using WPML with 2 langs: EN and IT (Where IT is the default one). ...
Footer logos and links
by Lore7409
January 8, 2018 at 8:36 am
Is there a way to hide the footer logos and links that appear before t...
full width link
by Lore7409
January 8, 2018 at 8:34 am
Hello I want to know how to change the default BUY NOW text from the&n...
https warning
by kitcummings
January 8, 2018 at 3:06 am
Hi, I notice that this has been brought to your attention before [and ...
Position of imap
by Aziz
January 5, 2018 at 10:48 am
Dear Shindiri,I would like to change the placement of the image to the...
Theme installation
by keerthan99
January 5, 2018 at 7:54 am
I got problem with theme installation. i sent you required credentials...
theme intsllation
by keerthan99
January 4, 2018 at 12:08 pm
Just sent details of theme installation. do ASAP
theme intsllation
by keerthan99
January 4, 2018 at 11:18 am
We got a problem while installing the theme. it is showing error pleas...
Size of box
by Aziz
January 3, 2018 at 11:11 pm
Dear Support,I dislike the text scrolling on the hover pop-up. I tried...
Centering timeline on the page.
by MilanCzech
January 2, 2018 at 11:06 am
Hi,I use content timeline in the Droman template and I have a problem ...
Inactive buttons in EDIT TIMELINE
by MilanCzech
December 30, 2017 at 9:06 pm
Hi,i bought WP plugin Content Timeline. I already have an item created...
Different Custom Pins on same map
by emilys
December 27, 2017 at 4:48 pm
I would like to have different custom pins on the same map. For exampl...
Can’t Change "January 1" in Timeline
by emford
December 20, 2017 at 9:04 pm
For starters, your support forum is the FIRST I've encountered that is...
the dinamically loading of new posts does not
by msdesktopGmbH
December 20, 2017 at 6:48 pm
hello, the dinamically loading of new posts does not work on our site....
Nodes on timeline/loading content
by kpatrick
December 19, 2017 at 8:27 pm
Hello,We purchased this for a client site and love it - however the cl...
Plugin activation is failling
by gmiga76
December 18, 2017 at 4:48 pm
Dear Support, My colleague has purchased this plug in for WP .&nb...
Display Projects instead of Posts
by belorico
December 14, 2017 at 5:35 pm
Wondering why can't I get "Projects" to be displayed instead of only "...
timeline in years
by vamuseum
December 13, 2017 at 5:53 pm
Hi,I wish to create a history timeline, like the one based on years th...
by Lore7409
December 12, 2017 at 7:34 pm
I dont need footer links I've deleted them but the title is still ther...
Fonts in content timeline
by vamuseum
December 12, 2017 at 6:24 pm
Hi,I appreciate the options for font colours and styles, but is there ...
Timeline missing information
by ca4u
December 12, 2017 at 5:24 pm
Hello guys, I need your help with a problem i'm having in my website. ...
Timeline on mobile not working very well
by sherbst
December 12, 2017 at 2:20 pm
Hi,first, here is the link to our page:www.ffemedia.de/ksksoltauThe pr...
Child theme wont recognize parent
by Lore7409
December 12, 2017 at 10:26 am
Tried installing several times and no luck the child wont recognize th...
active item not displaying
by ismn
December 8, 2017 at 11:44 pm
Hello,I have purchased Content Timeline but I get an error when trying...
timeline jumps to left of right
by daan1575
December 8, 2017 at 6:06 pm
dear sir/madam,I have a problem with content timeline.every time i go ...
Disable Pretty Photo Not Working + Anchor Links
by bfleck313
December 7, 2017 at 4:23 pm
I'm using the Boston timeline style with blank cards, and the disable ...
Slider not showing up on page
by pieman78bc
December 6, 2017 at 1:08 am
Hi there, I just purchased the all around jquery sider but i'm having ...
Timeline not showing on page
by cetcr795
December 5, 2017 at 9:48 pm
Hello there,I'have created my first timeline and the preview is workin...
Slide panel isn’t opening upon click (Read More)
by dmsdesignstudio
November 30, 2017 at 12:59 pm
Hi, I am having trouble with the Content Timeline plugin.When I click ...