Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

Open
dissapointed
by rmontgomery2010
July 21, 2018 at 6:19 am
We are very disappointed with the functionality of this plugin to incl...
Open
Web Integration | Timeline Extends Beyond Viewport
by agriffin
July 17, 2018 at 9:24 pm
I'm a graphic designer with an architecture firm. We're looking to add...
Open
Pin only visible on hover
by sont
July 13, 2018 at 9:42 am
Hi reader,Thank you for making iMapper. Perfect plugin so far. On...
Open
Pictures/Information Not Appearing for Each Item
by wegrynent
July 13, 2018 at 3:04 am
I am experiencing this error on my page where the information and pict...
Open
The plugin settings doesn't work
by danieldesign
July 12, 2018 at 11:01 pm
Hi,After plugin installation I faced a problem with plugin setting&nbs...
Open
imapper not shown in the first time of page load
by bmipp
July 12, 2018 at 8:11 am
hi i wonder if this is highlighted before, but i found that usually th...
Open
timeline not showing years
by dylan
July 5, 2018 at 10:43 pm
After creating a content timeline with the Montgomery style, only one ...
Open
how to remove pics ?
by grace
July 3, 2018 at 4:55 am
Please see the link belowhttps://www.dropbox.com/s/ae4p761ijc9s9m9/%E8...
Solved
Background disappears
by janbos
June 27, 2018 at 10:27 am
On my home page the background disappeared. But when i set the homepag...
Solved
4.4.2 – Multiple Blind SQL Injection From WP Scan
by chiggins33
June 26, 2018 at 7:57 pm
I currently have your plugin loaded on one of my sites.  I use ma...
Solved
Cannot change dates to years only !!!
by cn
June 22, 2018 at 9:57 am
Hi,I have sent two contact requests already with no reply. This is ver...
Solved
How to use
by lutita02
June 21, 2018 at 11:57 pm
im trying to use the plugin but the pins move out of place. Don’t disp...
Solved
Card image link to open Active View Card
by jbaker
June 21, 2018 at 4:29 pm
I love the plugin so far, but need to fix one thing. I am using t...
Solved
Timeline type – group by year / current year CSS
by soundstormvfx
June 19, 2018 at 11:42 am
Hi Shindiri Support team! I'd like to use the option "group by year" u...
Solved
Fatal Conflict with DIVI
by Liveby5
June 19, 2018 at 8:30 am
HI there.My client has been using an expired version of this plugin fo...
Solved
Lightbox question
by dbruzzese84
June 18, 2018 at 10:18 pm
Hello, I am not sure how to add a lightbox image to one of the pins? C...
Solved
Images not clicking through to url
by stripedaardvark
June 18, 2018 at 8:44 pm
Hello. I'd like the images to also click through to a specific url (id...
Solved
preview works but timeline disappears on live page
by jimmythet
June 13, 2018 at 11:41 pm
Hi - we just purchased Content Timeline for use on Wordpress with the ...
Solved
iMapper content below not working
by webartcode
June 12, 2018 at 12:44 am
Hi, I just bought the plugin and im struggling to use it properlyConte...
Solved
$this.find(…).mCustomScrollbar is not a function
by shgott
June 11, 2018 at 12:27 pm
Hi,after I created a new timline, I pasted the shortcode [content...
Solved
Can’t change line height of extended block
by tubertop
June 11, 2018 at 5:30 am
I can't seem to increase the line height of the extended about block a...
Solved
how to adjust the timeline
by grace
June 8, 2018 at 8:56 am
1) Can I change circle dot to diamond shape?2) It seems a bug on the y...
Solved
how to adjust the line of timeline
by grace
June 7, 2018 at 10:58 am
Can I change the bold of timeline?  Can I change the icon of time...
Solved
how to change footer color
by amtnetsa
June 4, 2018 at 8:13 pm
hi i want to change footer color and i do the change from theme c...
Solved
how to change color
by grace
June 4, 2018 at 9:48 am
3questions: 1) how to change the hover color? as attachment 1 linkhttp...
Solved
Slider and PHP to get images
by Anixthegreat96
June 1, 2018 at 11:55 pm
Hello,Great plugin first of all.I want to use this plugin on my webpag...
Solved
Content Timeline WordPress Plugin Width
by josephbarnas
May 29, 2018 at 8:52 pm
I am using the Content Timeline plugin for Wordpress and the timeline ...
Solved
Reduce number of items in mobile navigation
by 48North
May 28, 2018 at 7:02 pm
I'd like to reduce the number of "items/years" that are displayed on m...
Solved
Approximate years
by morzar
May 28, 2018 at 10:33 am
Hi, My client wants to display item that have approximate years. For e...
Solved
ilightbox integration
by morzar
May 28, 2018 at 10:32 am
Hi, I've purchased ilightbox with the hope what it would be compatible...
Solved
Add location after date
by artalys
May 25, 2018 at 10:16 am
Hi there, my client asked me if I could add a location after the date ...
Solved
Timeline by year
by Doucas
May 24, 2018 at 2:06 pm
Hi I'm looking to create a timeline using years instead of days. ...
Solved
PrettyPhoto Gallery
by toporski
May 23, 2018 at 1:00 pm
1.  When you click on the featured image on a timeline card - can...
Solved
Fatal error
by bogordofski
May 16, 2018 at 12:11 pm
Allowed memory size of 104857600 bytes exhausted (tried to allocate 12...
Solved
Font Style not working
by tubertop
May 15, 2018 at 11:14 pm
Hey guys, somehow I'm unable to change any font styles on my page, htt...