Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at firstname.lastname@example.org.
Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Friday – within 24-48h in the order they were received.
From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.
January 10, 2020 at 8:45 am
hello the content box under the image will not change colour, I have a...
Spread out years on mobile
January 8, 2020 at 10:28 pm
Hello,My timeline is not yet live so I cannot share the login informat...
Responsive is not working…
January 7, 2020 at 6:27 pm
When I test your demo version, the mobile version works very well but ...
Content Timeline Mobile View
December 14, 2019 at 8:34 am
Hi there The mobile view of the dated timeline is not viewing properly...
Add Images to Content Box
December 3, 2019 at 4:24 pm
Hey Guys, we recently purchased your plugin for the team section ...
Navigate to a specific card
November 20, 2019 at 12:54 pm
HiIs there any possibility to navigate to a specific card by using a l...
Arrow colour not updating
November 11, 2019 at 1:02 pm
Hello there,Hope you can help? I am trying to change the colour of the...
Change pin content height
November 8, 2019 at 1:11 pm
Hi there, We purchased the plugin yesterday and i have been ...
Shortcode not working
November 1, 2019 at 11:32 am
Hi there,I have set up a timeline and saved it. When I paste the short...
Styling or removing element
October 18, 2019 at 11:56 am
Hi support! I need to either get rid of the title-box (mouse over effe...
Question about timeline link
October 7, 2019 at 6:24 pm
Wondering if it is possible to have the read more link to a Vimeo vide...
Open by default
October 3, 2019 at 12:02 pm
Hello,Is there a way to make a pin open by default ? I saw this p...
Add a new field
October 2, 2019 at 12:03 pm
Hello,I would like to add a new field to the pin content, I managed to...
Default pin action
September 3, 2019 at 10:29 pm
Where can you set the "default pin action" for an imapper image ?
Stop hover on click
August 27, 2019 at 5:48 pm
I want content boxes to appear when a user hovers on an icon, but ...
Shortcode hangs the website
August 14, 2019 at 3:18 pm
I have bought your plugin however when I past the code my site hangs u...
Changing Order of Tabs
August 2, 2019 at 2:51 pm
Hi there, I'd like to be able to change the order of the tabs in the m...
July 29, 2019 at 7:17 pm
Having an issue with the map not showing up on the page.Seems to be a ...
Slide not centered
July 18, 2019 at 12:33 am
Hi, I have bought this plugin. I think it's very nice. I have a probla...
I Mapper Not Respossive
July 15, 2019 at 2:00 pm
Please, the "Content" - box of your plugin is not responsive. I've tri...