Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

Open
Card width / card margin
by matze
February 19, 2020 at 3:15 pm
Hi, is it possible to configure the margin of the cards to be alw...
Solved
Timeline to keep itself updated?
by homebirddesign
February 17, 2020 at 2:17 pm
Hi  Is it possible for the timeline to keep itself updated? - ie ...
Open
Can not see pictures – Bug with Cookiebot
by mrgmrt
February 10, 2020 at 9:45 am
Good Morning, I have the Content Timeline and Cookiebot plugin install...
Solved
Gallery on pretty photo / pop up possible?
by matze
February 4, 2020 at 6:41 pm
Hi, I would like to implement a gallery: when you click on the ti...
Open
Problem with timeline on mobile
by audrey
February 3, 2020 at 4:15 pm
hello, unfortunately I can't open the "card" on the mobile, the timeli...
Open
I can’t click on settings buttons
by weber
February 1, 2020 at 4:24 pm
I have update from 4.4.2 to 5.0.1 When going into the Content Timeline...
Solved
Responsive hover box not sizing appropriately.
by rennerbreck
January 29, 2020 at 6:55 pm
Is there a way to make the responsive hover small on mobile? I am unab...
Solved
Content and Preview not working
by jennaveere
January 25, 2020 at 12:34 am
I uploaded the theme and plugins as well as the demo content for demo ...
Solved
content box
by camz4517
January 10, 2020 at 8:45 am
hello the content box under the image will not change colour, I have a...
Solved
Spread out years on mobile
by jhamson16
January 8, 2020 at 10:28 pm
Hello,My timeline is not yet live so I cannot share the login informat...
Solved
Responsive is not working…
by sabine
January 7, 2020 at 6:27 pm
When I test your demo version, the mobile version works very well but ...
Solved
Timeline not able to handle times before AD…
by StudioTectonic
January 2, 2020 at 7:36 pm
Two things:1. We’re having trouble with the timeline years arranging/a...
Solved
Content Timeline Mobile View
by SamRice
December 14, 2019 at 8:34 am
Hi there The mobile view of the dated timeline is not viewing properly...
Solved
Links not opening in a new tab
by edsmaratum
December 4, 2019 at 4:34 pm
Good afternoon,We installed content timeline plugin in the following p...
Solved
Add Images to Content Box
by jwworker201
December 3, 2019 at 4:24 pm
Hey Guys, we recently purchased your plugin for the team section ...
Solved
Navigate to a specific card
by michaelrieder
November 20, 2019 at 12:54 pm
HiIs there any possibility to navigate to a specific card by using a l...
Solved
timeline not on frontend after adding a new post
by combois
November 15, 2019 at 2:17 pm
Dear Shindiri-Team, I use the content timeline to show the history of ...
Solved
Timeline not able to handle times before AD…
by StudioTectonic
November 14, 2019 at 7:08 pm
Two things:1. We're having trouble with the timeline years arranging/a...
Solved
Arrow colour not updating
by trinehougaard
November 11, 2019 at 1:02 pm
Hello there,Hope you can help? I am trying to change the colour of the...
Solved
Change pin content height
by marinaaragon
November 8, 2019 at 1:11 pm
Hi there, We purchased the plugin yesterday and i have been ...
Solved
Shortcode not working
by SamRice
November 1, 2019 at 11:32 am
Hi there,I have set up a timeline and saved it. When I paste the short...
Solved
Styling or removing element
by sedminek
October 18, 2019 at 11:56 am
Hi support! I need to either get rid of the title-box (mouse over effe...
Solved
seems that there are issues with mysql
by nt4kids
October 14, 2019 at 10:43 pm
trying to update php and mysql change isn't working.  Purchased n...
Solved
Question about timeline link
by lailadin96
October 7, 2019 at 6:24 pm
Wondering if it is possible to have the read more link to a Vimeo vide...
Solved
Open by default
by jeannefructiweb
October 3, 2019 at 12:02 pm
Hello,Is there a way to make a pin open by default ? I saw this p...
Solved
Add a new field
by jeannefructiweb
October 2, 2019 at 12:03 pm
Hello,I would like to add a new field to the pin content, I managed to...
Solved
frontend builder does not work
by swissmarc
September 26, 2019 at 10:46 am
editing a new site the menu (add new row) at the bottom does not appea...
Solved
Installed plugin and it took my entire site down
by stantonrsv
September 14, 2019 at 5:20 pm
Hi I bought and installed Content Timeline on my site - I bought ...
Solved
Content Timeline interfering with Lightbox
by APV
September 12, 2019 at 4:33 pm
Content Timeline interfering with Lightbox - arrows to advance photos ...
Solved
Turn off Card Image Roll zoom and Roll Glass
by egalili
September 5, 2019 at 10:44 am
How can I turn off the card feature  - roll zoom and roll glass?&...
Solved
Default pin action
by pierricklidia
September 3, 2019 at 10:29 pm
Where can you set the "default pin action" for an imapper image ?
Solved
Content Timeline Name as an HTML Title
by egalili
August 29, 2019 at 9:57 am
How can I present in HTML the  Content Timeline Name as an H...
Solved
Stop hover on click
by CM
August 27, 2019 at 5:48 pm
I want content boxes to appear when a user hovers on an icon, but ...
Solved
CSS element styles missing
by egalili
August 21, 2019 at 12:15 pm
Hello, CSS  element styles not applying in custom theme - Th...
Solved
Images not appearing in Content Timeline
by brianjkrummel
August 19, 2019 at 6:22 pm
I have installed your plugin correctly. I have created a new timeline ...