Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

Card width / card margin
by matze
February 19, 2020 at 3:15 pm
Hi, is it possible to configure the margin of the cards to be alw...
Timeline to keep itself updated?
by homebirddesign
February 17, 2020 at 2:17 pm
Hi  Is it possible for the timeline to keep itself updated? - ie ...
Can not see pictures – Bug with Cookiebot
by mrgmrt
February 10, 2020 at 9:45 am
Good Morning, I have the Content Timeline and Cookiebot plugin install...
Gallery on pretty photo / pop up possible?
by matze
February 4, 2020 at 6:41 pm
Hi, I would like to implement a gallery: when you click on the ti...
Problem with timeline on mobile
by audrey
February 3, 2020 at 4:15 pm
hello, unfortunately I can't open the "card" on the mobile, the timeli...
I can’t click on settings buttons
by weber
February 1, 2020 at 4:24 pm
I have update from 4.4.2 to 5.0.1 When going into the Content Timeline...
Responsive hover box not sizing appropriately.
by rennerbreck
January 29, 2020 at 6:55 pm
Is there a way to make the responsive hover small on mobile? I am unab...
Content and Preview not working
by jennaveere
January 25, 2020 at 12:34 am
I uploaded the theme and plugins as well as the demo content for demo ...
content box
by camz4517
January 10, 2020 at 8:45 am
hello the content box under the image will not change colour, I have a...
Spread out years on mobile
by jhamson16
January 8, 2020 at 10:28 pm
Hello,My timeline is not yet live so I cannot share the login informat...
Responsive is not working…
by sabine
January 7, 2020 at 6:27 pm
When I test your demo version, the mobile version works very well but ...
Timeline not able to handle times before AD…
by StudioTectonic
January 2, 2020 at 7:36 pm
Two things:1. We’re having trouble with the timeline years arranging/a...
Content Timeline Mobile View
by SamRice
December 14, 2019 at 8:34 am
Hi there The mobile view of the dated timeline is not viewing properly...
Links not opening in a new tab
by edsmaratum
December 4, 2019 at 4:34 pm
Good afternoon,We installed content timeline plugin in the following p...
Add Images to Content Box
by jwworker201
December 3, 2019 at 4:24 pm
Hey Guys, we recently purchased your plugin for the team section ...
Navigate to a specific card
by michaelrieder
November 20, 2019 at 12:54 pm
HiIs there any possibility to navigate to a specific card by using a l...
timeline not on frontend after adding a new post
by combois
November 15, 2019 at 2:17 pm
Dear Shindiri-Team, I use the content timeline to show the history of ...
Timeline not able to handle times before AD…
by StudioTectonic
November 14, 2019 at 7:08 pm
Two things:1. We're having trouble with the timeline years arranging/a...
Arrow colour not updating
by trinehougaard
November 11, 2019 at 1:02 pm
Hello there,Hope you can help? I am trying to change the colour of the...
Change pin content height
by marinaaragon
November 8, 2019 at 1:11 pm
Hi there, We purchased the plugin yesterday and i have been ...
Shortcode not working
by SamRice
November 1, 2019 at 11:32 am
Hi there,I have set up a timeline and saved it. When I paste the short...
Styling or removing element
by sedminek
October 18, 2019 at 11:56 am
Hi support! I need to either get rid of the title-box (mouse over effe...
seems that there are issues with mysql
by nt4kids
October 14, 2019 at 10:43 pm
trying to update php and mysql change isn't working.  Purchased n...
Question about timeline link
by lailadin96
October 7, 2019 at 6:24 pm
Wondering if it is possible to have the read more link to a Vimeo vide...
Open by default
by jeannefructiweb
October 3, 2019 at 12:02 pm
Hello,Is there a way to make a pin open by default ? I saw this p...
Add a new field
by jeannefructiweb
October 2, 2019 at 12:03 pm
Hello,I would like to add a new field to the pin content, I managed to...
frontend builder does not work
by swissmarc
September 26, 2019 at 10:46 am
editing a new site the menu (add new row) at the bottom does not appea...
Installed plugin and it took my entire site down
by stantonrsv
September 14, 2019 at 5:20 pm
Hi I bought and installed Content Timeline on my site - I bought ...
Content Timeline interfering with Lightbox
by APV
September 12, 2019 at 4:33 pm
Content Timeline interfering with Lightbox - arrows to advance photos ...
Turn off Card Image Roll zoom and Roll Glass
by egalili
September 5, 2019 at 10:44 am
How can I turn off the card feature  - roll zoom and roll glass?&...
Default pin action
by pierricklidia
September 3, 2019 at 10:29 pm
Where can you set the "default pin action" for an imapper image ?
Content Timeline Name as an HTML Title
by egalili
August 29, 2019 at 9:57 am
How can I present in HTML the  Content Timeline Name as an H...
Stop hover on click
by CM
August 27, 2019 at 5:48 pm
I want content boxes to appear when a user hovers on an icon, but ...
CSS element styles missing
by egalili
August 21, 2019 at 12:15 pm
Hello, CSS  element styles not applying in custom theme - Th...
Images not appearing in Content Timeline
by brianjkrummel
August 19, 2019 at 6:22 pm
I have installed your plugin correctly. I have created a new timeline ...