Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

Open
iMapper pin not responsive to devices
by shb
September 20, 2018 at 9:31 am
Hello Shindiri Studio We are encountering few problems on the iMapper ...
Solved
Plugin not installing
by teemventures
September 19, 2018 at 8:50 pm
Hi, I purchased this plugin and have tried installing it twice. I get ...
Solved
All around theme title error
by urbaer
September 17, 2018 at 2:08 pm
Hi.I've installed the theme (using the allaround_theme.zip contained i...
Open
Timeline Plugin has No Demo Content
by HelmHue
September 11, 2018 at 4:09 pm
HIi bought this plugin becuase it says you can use demo content. there...
Open
The Plugin Break the site completely
by Pallavi
September 11, 2018 at 1:58 am
Hi, Installing and activating the plugin it breaks the site. I am...
Open
Card Images not displaying
by cioli
September 8, 2018 at 4:21 pm
The images are not displayed when I create a new item. Neither: single...
Open
No Dashboard after Domo content Installation
by tmaekelburg
September 7, 2018 at 11:27 am
After I installed the demo content to a blank Wordpress-installation, ...
Open
Change font face and font size of the years
by Petra
September 6, 2018 at 12:37 pm
Hi, I really need to be able to change the font face and font size of ...
Solved
Timeline shows the same image in all slides
by Petra
September 6, 2018 at 11:45 am
Hi, I bought the timeline yesterday and added 3 slides to a timeline. ...
Open
URL Photos in the Timeline
by AFH
September 5, 2018 at 7:09 pm
Timeline style: FlatWhen pressing on the photo in the timeline, it jus...
Solved
Nav menu suddenly not working on iPhone safari
by esigns
September 5, 2018 at 3:52 pm
Used the Zero Template and has been working fine until a few weeks ago...
Solved
Timeline not scrolling
by kkowatsch1
September 3, 2018 at 5:42 pm
Hi I have created a basic information website for a church. I have inc...
Solved
Title tooltip not showing up
by aawasymbiotic
September 2, 2018 at 10:14 pm
If I hover a date, there is no tooltip with the title showin...
Solved
Pin Scaling
by wvbg
August 29, 2018 at 9:54 pm
I'm using the Divi theme and the map pins are responsive (Design Style...
Solved
Can’t modify my image mapper created before
by mmoukdar
August 29, 2018 at 12:08 pm
Hello,  After creating my image mapper with all the pins, I can n...
Solved
How to insert iMapper
by frenchbedroomcompany
August 28, 2018 at 6:42 pm
Hi.  I have an embarrassingly simple question.  I've created...
Solved
Problem with Responsive
by monster4d
August 28, 2018 at 12:11 pm
Hi, I've checked issue with the responsive format in some devices, spe...
Solved
read more doesn’t open in separate card
by ewa2012
August 27, 2018 at 2:34 pm
Hello,read more doesn't open in separate card but opens in new windowh...
Solved
Customize Area Pins
by amberrockey
August 23, 2018 at 7:23 pm
MOST IMPORTANT: I would like to customize my area pin to be transparen...
Solved
Card Images not displaying on Front End
by dbrener
August 23, 2018 at 5:57 pm
Card images are not showing on the front-end of Wordpress. We're using...
Solved
Adding "Prev" and "Next" text on the top bar
by aawasymbiotic
August 22, 2018 at 12:21 pm
p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'; ...
Solved
After a while everything deleted
by chpats
August 21, 2018 at 7:51 pm
Hello,I am creating a new website local at my pc via xampp. Yesterday ...
Solved
Issues in different Browser
by asimtma
August 21, 2018 at 12:00 pm
I have used your plugin in my client websitehttp://www.rosebank.nsw.ed...
Solved
Add posts dinamically
by jan
August 17, 2018 at 12:00 pm
Hi Shindirithe "Add posts dinamically" Checkbox ist set in my timeline...
Solved
Import demo content
by slpcom
August 17, 2018 at 9:37 am
Hi, I want to import demo content on my site www.lavorareamilano.it.Ho...
Solved
Vertical & Horizontal slider Responsive issues.
by lmgsupport
August 15, 2018 at 11:16 pm
I've been working with this product several hours now to understand it...
Solved
Set Active Class
by lmgsupport
August 14, 2018 at 9:07 pm
Looking to set active Class on the circle_slider_thumb and circle_slid...
Solved
make the read more link NOT opening a new tab
by lorenzop
August 10, 2018 at 5:52 pm
Hi, I want than the read more link does not open in a new tab but in t...
Solved
Text not visible in pin 2
by veerle
August 9, 2018 at 1:29 pm
Hello,I created an iMapper and the first pin looks perfect. When I cre...
Solved
Pins not scaling
by thorndikedev
August 8, 2018 at 9:10 pm
How can i get the pins on my map to scale with the map for a responsiv...
Solved
Timeline Arrows Only Allowing One Click Responsive
by wurstrti
August 7, 2018 at 10:12 pm
Hi. I am seeing what I believe is a bug while using Content Timeline j...
Solved
How to fix the strange number of the year
by grace
August 6, 2018 at 9:55 am
Hello, Please see the link below:https://www.dropbox.com/s/uikxss...
Solved
Close the lightbox effect?
by grace
August 6, 2018 at 9:52 am
Hello,Can I close the lightbox effect? because It seems not good ...
Solved
Close the lightbox effect?
by grace
August 6, 2018 at 9:52 am
Hello,Can I close the lightbox effect? because It seems not good ...
Solved
Carousel don’t working.
by thapaparpat
August 6, 2018 at 6:21 am
Please, Can you help me?Carousel don't working.please check it.I have ...