Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

All of our WordPress themes have been updated with latest releaces of plugins 08.09.2014. Please check your versions and download latest one from themeforest.

Open
Bullets are not working with update
by caricanary
October 24, 2014 at 6:46 pm
When you made my ticket private, I can no longer access it.  It s...
Open
Slider is throwing SQL errors (a lot)
by bojcampbell
October 24, 2014 at 2:21 am
Hello,We just went live and found our site to be really slow. When we ...
Open
Demo installation on SnapShop Theme
by Tafa
October 23, 2014 at 11:20 pm
Hello, I have problems about demo installation with Snapshop Theme.&nb...
Solved
when setting home url: frontend builder broken
by wouterhennekam
October 23, 2014 at 7:27 pm
When I change the url for the home url like this: define('WP_HOME','ht...
Open
moving from sub domain to live url theme crashes
by jasonmain13
October 23, 2014 at 6:37 pm
We moved your theme form a sub domain to the live domain and your them...
Solved
Calling Google Font API over HTTPS
by paxton
October 23, 2014 at 6:36 pm
After an initial period of adjustment, I am now very happy with my Fro...
Open
timeline flatLine flatNav timelineTouch
by sagaroth
October 23, 2014 at 5:40 pm
Hello, At the last of my timeline, I have the following message : ...
Open
Title for social links needs changeing
by Stones
October 23, 2014 at 3:46 am
I have just purchased the Usquare gallery and set it up, my client is ...
Solved
Unique Active Center Image
by scriptintrigue
October 22, 2014 at 9:37 pm
Great carousel plugin. I'm trying to figure out how to make the active...
Open
Errors on site
by peter4576
October 22, 2014 at 9:19 pm
Hi there. I have posted tonnes of errors here. Can you please loo...
Open
Refresh Shortcode Data on Post Update
by kristopherk1
October 22, 2014 at 7:44 pm
I'm working on a site where the user will submits a post in the front ...
Open
Fonts: latin-ext
by ryan3
October 22, 2014 at 3:47 pm
Hello I need font Open Sans and other: latin, latin-ext What can I do ...
Open
Slide down upon profile click isn\’t working
by tpan84
October 22, 2014 at 5:39 am
The pop out or slide down when clicking on a profile isn\'t working. I...
Open
Styling options not appearing
by hellomondaycreative
October 21, 2014 at 5:34 pm
I’m adding this plugin to my site www.flourishinprogress.com and it is...
Open
How to install the demo pages ???
by pata
October 20, 2014 at 7:59 pm
In the last 3 days, I reinstalled WP  for 5 times, via MAMP,...
Open
Demo Content?
by Bob
October 20, 2014 at 5:56 pm
Hi I'm trying to install the demo content but it just hangs. Is there ...
Open
Purchase code invalid
by cathellis
October 20, 2014 at 1:35 pm
Hi, when I enter my purchase code, it is saying it is invalid. Can you...
Open
Urgent help : Transfer Backup Options
by ijeanes
October 20, 2014 at 10:36 am
Hello there, I\\\'ve built a dummy site at www.flyingfoxed.com an...
Open
Problem with the images
by teresaminiace
October 20, 2014 at 10:04 am
Hi, i have a Problem with the images in the post element in home page ...
Open
REVOLUTION SLIDER MOBILE
by jricciardulli
October 18, 2014 at 9:47 pm
Hi,The frontend builder is amazing!. I have some issues with the revol...
Open
many problems
by biblitzi
October 18, 2014 at 12:12 pm
http://bbeautiful.gr/  1)I can't make my website boxedhttp://bbea...
Open
Formatting a Specific Column
by amandaop
October 18, 2014 at 1:58 am
My website is http://onebravestep.net/ and immediately below...
Open
There was a featured area….
by BradGriffin
October 17, 2014 at 3:21 pm
I remember seeing somewhere in the forums a guy had a BAD ASS AWESOME ...
Solved
Frame Linking does’nt Work
by fulanolive
October 17, 2014 at 2:54 pm
Hi,I am trying to link frames with this code and it's not working... T...
Open
Logo setup on small device – help required
by subhash
October 17, 2014 at 7:18 am
Sir,Is there is any option, so that we can make logo bigger in small d...
Open
Full responsive width and bullets not working well
by diegpl
October 16, 2014 at 9:48 pm
Please,you got my login and email a long time ago, to fix this issue, ...
Open
Parse error
by marcemorenos
October 16, 2014 at 6:40 pm
How can i fix the next error:?Parse error: syntax error, unexpected en...
Open
shortcode does not display image mapper.
by kristinrapp
October 15, 2014 at 4:01 pm
I have downloaded, installed and created a mapped image. when i copy/p...
Open
cooperation for improvements at content timeline
by vasilakos
October 15, 2014 at 3:36 pm
Hi, We have bought and use your timeline plugin. We would like you to ...
Open
Problems on mobile
by andrejosephmartin
October 15, 2014 at 1:45 pm
I can't get the plugin to function on mobile (iphone 5 , ios 8.0....
Open
Problem with special characters
by mircea
October 15, 2014 at 11:00 am
Hello,I have a problem when I try to use this plugin with special char...
Open
Edit field on contact form
by jasonmain13
October 15, 2014 at 9:45 am
Hi,Please advise where to change the text field on the contact form.We...
Open
Timeline plugin doesn\’t work
by egyzzz
October 14, 2014 at 10:18 pm
Hello,I have bought your Timeline plugin, but it doesn\'t work. I have...
Solved
Error establishing a database connection
by jasonmain13
October 14, 2014 at 6:46 pm
Hi,The site was running fine this morning until we deleted some contac...
Open
Cannot add pins on the image in the edit mode
by rbsrinivasan
October 14, 2014 at 6:04 pm
After adding the image, I click on the image to add pins. But all I se...