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Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

Open
I can't edit my plugin
by keymaster091290
April 20, 2018 at 4:30 pm
I have deactivated all plugins and the plugin will not work. When I cl...
Open
Problems in integration with DIVI theme and WPML
by juan
April 19, 2018 at 5:51 pm
Hello, we have the plugin content timeline installed in wordpress with...
Open
Quick View stopped working after 11 Pins
by dfrendt
April 18, 2018 at 8:52 pm
Please look at this page: http://bgi-interactive.com/exploded-views/pt...
Open
Change Scroll Amount (px)
by thebigb
April 18, 2018 at 6:43 pm
Hi,I added a border and a inner padding (and css box-sizing: border-bo...
Solved
.timeline is not a function
by thebigb
April 18, 2018 at 11:23 am
Hi there,I tried to integrate your content timeline in a (bootstrap ba...
Open
Option for Read More link in the current window
by camhosting
April 18, 2018 at 9:30 am
I note that the "Read More link" option only allows "Open post in new ...
Open
Disable Pretty Photo does not work
by camhosting
April 16, 2018 at 12:38 pm
I use latest version of Wordpress and Content Timeline plugin.I have C...
Open
Content Timeline Crashing WP Site
by RealLifeSheri
April 16, 2018 at 3:43 am
Content Timeline for WP causing Fatal Error & crashing site. When ...
Open
"Save Mapper" stopped working
by webologist
April 12, 2018 at 10:01 pm
Hi, I'm building a multipoint map for a cemetery. I've been working ri...
Solved
Pin titles on image (don’t want them)
by webologist
April 12, 2018 at 7:28 pm
I'm creating a cemetery map for a client. There are 2400 gravesites th...
Solved
display prettyPhoto lightbox in iframe parent
by soundstormvfx
April 11, 2018 at 3:22 pm
HelloI am using WP Content timeline and I would like to display it on ...
Solved
Installing on Shopify
by liveyourbest
April 11, 2018 at 12:28 pm
Hi!  I'm not extremely techie so bare with me.  I am trying ...
Open
a few issues with jquery
by erictntmax
April 10, 2018 at 10:15 pm
Hi,We are having a few issues getting the timeline working right.First...
Open
Having an issue with my Content Timeline Plugin
by alexroys
April 6, 2018 at 9:54 pm
Hi, the content timeline plugin I'm using on my site is having two iss...
Open
show loadbar – add posts dinamically not work
by msdesktopGmbH
April 5, 2018 at 8:53 pm
I have installed the plugin, the posts are displayed, when opening the...
Solved
read more button and year display
by stripedaardvark
April 3, 2018 at 9:04 pm
1. The read more button creates a small window within the time line, w...
Solved
Anivia DEMO CONTENT
by vuaxitrum
April 2, 2018 at 10:03 am
Dear Shindiristudio,   Please help me to install demo content. Si...
Solved
Trying to Translate to Chinese
by xsivdesigns
March 31, 2018 at 7:13 am
Hi, i am using WPML Translator on my site.When i try to input chinese ...
Solved
Translate full site in french
by chao
March 30, 2018 at 1:15 pm
Hello, i've problem translate, how can i change language of full site ...
Solved
Content timeline settings doesn’t works.
by nicky088
March 29, 2018 at 1:43 pm
Hello, I bought Content Timeline plugin, but when I add new timeline, ...
Solved
Timeline not working
by digib
March 28, 2018 at 4:57 pm
Hi,I've setup Santa Fe demo using Post Categories on my site running B...
Solved
Issues related to mobile version and customization
by abininlive
March 28, 2018 at 11:47 am
Website - http://vjentertainments.in/1. Mobile version is not res...
Solved
Adding new item
by outboxin
March 27, 2018 at 9:35 pm
Hi. The autofill for adding a new post to the timeline is not working ...
Solved
RESTORE MY MAP
by GARY
March 27, 2018 at 7:17 am
HI,I DELETE A MAP IN IMAPPER,IS THERE ANY WAY TO RESTORE IT ?IT'S TAKE...
Solved
Problem with charset encoding
by ScAArY
March 26, 2018 at 10:30 pm
Hello,i have problem with display polish letter in my timeline. I have...
Solved
Map not loading in Safari 11
by Batul
March 22, 2018 at 10:48 pm
Hi, I just loaded the plugin into my DIVI Theme and it is all wor...
Solved
Using several custom pins
by thomasinjinji
March 22, 2018 at 6:53 am
Hello,Is there any way to use different custom pins in the same image?...
Solved
Activating plugin breaks website
by vapidvim
March 21, 2018 at 10:21 pm
Hi,When I activate the plugin it breaks the website layout on everypag...
Solved
JS error preventing timeline from loading
by xynergy
March 21, 2018 at 5:29 pm
I am getting the following console error and the timeline will not dis...
Solved
not displaying scroll arrows continuously
by roshan977
March 21, 2018 at 1:57 pm
Hi,Please visit our website http://cynet.skillcountry.com/company...
Solved
Swipe on mobile devices not very responsive
by TheGate
March 20, 2018 at 1:20 pm
I am currently using this plugin on a client site and for the most par...
Solved
Trouble positioning and scrolling items
by Martin555
March 19, 2018 at 11:52 am
Dear Support Team,I've some trouble on getting the WP Plugin Content T...
Solved
Not working correctly for mobile
by yiannis54
March 18, 2018 at 9:39 pm
when viewing from mobile the popup is shown with 600px width and goes ...
Solved
Content Timeline breaking with query strings
by redeggmarketing
March 16, 2018 at 8:32 pm
If we have query strings on our links the content timeline doesn't wor...
Solved
I cannot change the settings inside the timeline
by swim
March 16, 2018 at 6:43 am
After updating WP to the latest version, every buttons on rightside (g...