Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

White screen after activation
October 27, 2016 at 8:27 am
Hi! I'm only getting a white screen after installation and activation....
read more when switch direction
by combois
October 26, 2016 at 5:27 pm
Dear support team,I have a problem with the setting "swith direction"....
Alignment of Button on Product Slider
by chloeayres
October 26, 2016 at 5:17 pm
Hello!The text alignment on my button is off (looks like button might ...
Timeline alignment
by beeso004
October 26, 2016 at 2:05 am
Hi there, I'm having trouble getting the timeline to be centered on my...
WP Content Timeline set at 100MB Memory Limitation
by bentoons
October 25, 2016 at 6:26 pm
Good Morning, I'm wondering how we increase the 100MB limitation insid...
Content timeline WPML conflict
by gareth
October 25, 2016 at 9:48 am
You can see in the post I made here https://wpml.org/forums/topic...
Read More tab not working
by juliae
October 24, 2016 at 10:20 pm
Hi, I added in the body copy for the read more expandable tab on ...
Just want to show the year – not day or month
by qferb
October 24, 2016 at 6:00 am
Hi there, I just want to present the year in the timeline – how can I ...
Html dont work
by donhenryc
October 23, 2016 at 1:51 am
Hello, I have a problem with the plugin. In the post I put color, bold...
issues after buying Imapper
by DeBazaar
October 21, 2016 at 3:40 pm
Hi,After buying Imapper two weeks ago, I have some issues with th...
Can’t add a new picture
by romneys
October 21, 2016 at 11:02 am
Hi, can't add no new pictures to timeline - always got an error like i...
Issues new plugin version
by giacorri38
October 20, 2016 at 4:31 pm
In my site www.giacorri.it -> The blog -> Posts'timeline,  ...
iMapper image not loading
by flrs
October 20, 2016 at 3:37 pm
Hi,Can you check out: goo.gl/Q7PqWfSomehow the iMapper images (wi...
Content timeline problems with DIVI theme
by DeSaint
October 20, 2016 at 2:11 pm
Hi,Im having some isseues using content timeline with divi theme. Firs...
Change area pin color
by Avataar
October 18, 2016 at 10:56 pm
Hello,I just bought the iMapper - Wordpress Image Mapper plugin.I...
Video insertion
by allanb
October 17, 2016 at 9:23 pm
I'm looking to get a video inserted in one of the squares. I've got an...
Lightbox function
by allanb
October 17, 2016 at 12:39 pm
Although i clicked on the Lightbox selection witihn the options, there...
by iandban02
October 16, 2016 at 3:57 pm
Hello why everytime i install my themes it just showing  death sc...
‘Months’ translations doesn’t change
by DeSaint
October 13, 2016 at 11:22 am
Hello,Im having issue with month's translation. They doesn't change at...
Image Upload to Timeline
by juliae
October 12, 2016 at 9:50 pm
Hi,  When I go to upload an image to the timeline to make it look...
Problems working with divi
by damador
October 12, 2016 at 6:52 pm
I am trying to use the plugins in a wordpress site, using Divi as the ...
Pile up after the 10th item is added
by TBaxley12
October 12, 2016 at 4:53 pm
After I add the tenth item to my timeline all of the dates pile up int...
Timeline doesnt save or shows item open
by FrankLuchs
October 12, 2016 at 2:14 pm
Timeline correctly reads database and displays items, but stays in pro...
Display contents on page rather than in timeline
by Debora
October 11, 2016 at 1:43 pm
Hi Guys, I want someone to click on an image, and for that image to ap...
Pheonix – Swipe and close image
by Debora
October 11, 2016 at 1:33 pm
Hi Guys,I'm using the Pheonix style and everything works great, except...
Color changing issue
by jrichardsonfdh
October 10, 2016 at 10:52 pm
Hopefully this is a quick fix, but I picked the Atlanta theme on my co...
Dates Pile Up on Top of each other
by TBaxley12
October 10, 2016 at 3:54 pm
The dates on my timeline are all piled up. I am trying to make my...
Swiping on mobile (iPhone)
by shorterthanmiles
October 7, 2016 at 7:03 pm
I’m posting this again because I’ve sent 5 emails over the past month ...
Navigating using nodes on mobile
by shorterthanmiles
October 7, 2016 at 6:53 pm
I\'m posting this again because I\'ve sent 5 emails over the past mont...
Content Timeline Disappeared
by Calle
October 7, 2016 at 3:18 pm
I haven't done any changes to the timeline. Yesterday it was working f...
I cant install the theme
by iandban02
October 7, 2016 at 12:18 pm
Hello i have a problem installing the theme on my wordpress its just g...
Preview not matching live timeline
by kevinneal
October 7, 2016 at 12:50 am
Same problem as a few other people, preview looks correct but the live...
Question on how to fix a few glitches
by KGruca
October 6, 2016 at 11:15 pm
First, fantastic slider.  The options and interactiveness are fan...
Timeline doesn’t match theme example or preview
by bcmystery
October 6, 2016 at 8:20 pm
When a timeline is displayed on a page via the shortcode, it is very d...
Usquare not updating on taxonomy
by webauthors
October 5, 2016 at 3:36 pm
Hi I've just purchased Usquare and I have created my first square...