Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

Open
text field for category
by sun99
September 30, 2016 at 6:02 pm
Hello!How can I add custom text field before posts list? https://...
Open
Social share
by donhenryc
September 30, 2016 at 8:45 am
Hello, I have a problem with the share option, I cant find the plugin ...
Open
Frontend_builder warning – Site not showing
by lmdlb
September 29, 2016 at 10:45 pm
Hi, Some days ago I updated the theme and the plugins with the last ve...
Open
WPML compatible or not?
by skyenook
September 29, 2016 at 6:46 pm
Purchased this plugin cause you reported to be compatible with the Int...
Open
Custom sidebar
by Alt
September 29, 2016 at 8:24 am
Hello there!Try add sidebar in custom page. 1 sidebar I add ad blog pa...
Open
Responsive problem.
by bewood
September 29, 2016 at 12:23 am
Hello,I have problem with responsive on mobile devices... how to fix i...
Open
Disable Pretty Photo
by pelikhan
September 28, 2016 at 1:06 pm
I need to disable the Pretty Photo link on both the Item Options ...
Open
iPad Zoom Image not loading as PrettyPhoto
by tyrell
September 27, 2016 at 10:19 pm
Hello,We are having an issue with full zoom image on our timeline. The...
Open
Click to View Item opens new window
by christhree
September 27, 2016 at 3:44 pm
http://shinbonealley.net/tesss-picks/Hi I am using this great product ...
Open
Just want to show the year – not day or month
by romneys
September 27, 2016 at 2:56 pm
Hi there,I just want to present the year in the timeline - how can I s...
Open
Content Timeline WP Update
by theedged
September 26, 2016 at 9:37 pm
How do I update this plugin. I have downloaded the latest files but I ...
Open
Responsive issues
by smemma
September 26, 2016 at 5:37 pm
I bought this plugin as it claimed to be fully responsive, however I c...
Open
Backend messy, multiple maps not working
by ichabod1799
September 26, 2016 at 4:14 am
First of all the backend is messy and missaliogned. I can't upload cus...
Open
Timeline (line) hover not working
by campaignium
September 23, 2016 at 6:51 pm
Timeline towards the bottom of page http://colehamels.wpengi...
Open
plugin not working
by portalintegrators
September 23, 2016 at 8:19 am
I am trying to upload the plugin and its not working.
Open
Double images
by Gord
September 21, 2016 at 9:04 pm
There is a timeline on this page that is showing two split images for ...
Open
Responsive problem
by mjouan
September 20, 2016 at 3:10 pm
Hello,I have a problem with the responsive. When I reduce the size of ...
Open
Chronological Options "Category" displayed wrong
by legendario
September 20, 2016 at 2:26 pm
Hi,I have set in chronological options the type as "categories" , but ...
Open
timeline node title does not show
by skyenook
September 20, 2016 at 3:07 am
the title of the timeline node doe snot show up when moving the pointe...
Open
Circle to a square / rectangle image
by Scotty
September 18, 2016 at 7:20 pm
Is it possible and if so how do I change the Circle to a square / rect...
Open
Carousel Timeline & Card doesn´t work correctly
by 1alv
September 17, 2016 at 9:13 pm
Dear,The carousel doesn´t work correctly. I have 4 post and only show ...
Solved
Title issues
by buildyouronline
September 17, 2016 at 5:42 pm
Can you advise why the date range isn't closed. Also the years are not...
Solved
Juste one date ?
by mjouan
September 16, 2016 at 6:05 pm
Hello,I don't understand why i have juste the first date on the top li...
Open
Removing and then, moving
by Colorola
September 16, 2016 at 2:30 am
Hi, I'm loving your timeline, just a few questions, please. How can I ...
Open
Montgomery timeline help
by Stevenhunt
September 15, 2016 at 2:51 am
Hi there, first of all, really liking the timeline so far...it does pr...
Open
Content Timeline not working using BETHEME
by lachef
September 15, 2016 at 12:26 am
Hi. I am running the wordpress 4.5.4 with the Betheme Template.  ...
Open
Line Nav Arrows only work once on touch devices
by visiluna
September 14, 2016 at 6:46 pm
The two arrows at each end of the line, used to navigate through month...
Solved
Responsive Issues
by Ecki1212
September 14, 2016 at 2:40 pm
Hi,when visiting my Page on the iPhone or iPad i am not able to scroll...
Open
Can’t export slides
by eddadee
September 14, 2016 at 6:16 am
Hello,I'm not able to export slides - I keep getting this message:File...
Open
Can i change licence type
by legraindeweb
September 13, 2016 at 2:34 pm
Hello,I bought the content timeline licence for Wordpress, but as it d...
Solved
Year not displayed
by buildyouronline
September 13, 2016 at 4:58 am
I have created several timelines and attempting to separate out accord...
Open
usquare not saving information in grid
by hoxseys
September 12, 2016 at 6:43 pm
The usquare is not saving information that I have entered into the gri...
Solved
Item dates not appearing on timeline
by ndworkin
September 9, 2016 at 9:45 pm
I've selected "Years" as my date display preference, and entered a yea...
Solved
Showing the full post content in Atlanta style
by Ferven
September 9, 2016 at 12:09 am
Is this possible, or in any other style?Essentially I was to use it as...
Solved
Content Timeline wordpress Not working on Theme X
by dilanpushpitha
September 8, 2016 at 7:08 pm
Hi, I installed the above plugin on Theme X and it is not working as s...