Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

Open
Search Function to add item from Post
by jsamuel
January 19, 2017 at 9:23 pm
When creating a Timeline Item from Post, the search functionality just...
Open
All Around carousel
by homersheineken
January 18, 2017 at 10:38 pm
How do I remove the easing/transition after clicking on the arrows? &n...
Open
Vertical scrollbar doesn’t work
by michaelrieder
January 18, 2017 at 3:04 pm
Dear Team After upgrading content timeline to version 4.3.2 the vertic...
Open
cannot get "read more" top open
by RobertRyanson
January 17, 2017 at 12:58 am
Hi, on this page:http://www.foodtrekkingworld.org/updates/When you cli...
Open
Upgrading from 1.0 to latest version
by emilyshoop
January 16, 2017 at 7:57 pm
I am upgrading a site that is using uSquare 1.0: https://www.mwin...
Open
Frontend Builder not saving content
by bzneil
January 16, 2017 at 2:16 pm
Hi,I'm using the DLight theme.Quite often, I can be creating/editing a...
Open
Memento WP Contact Form
by Brit3087
January 15, 2017 at 1:50 am
The contact field names such as \”Email Address\” and \”Name\” text an...
Open
Memento WP Contact Form
by Brit3087
January 15, 2017 at 1:45 am
The contact field names such as \"Email Address\" and \"Name\" text is...
Solved
Increase excerpt length
by rchensley
January 14, 2017 at 10:48 pm
It appears that there is a 100 character maximum that can appear on ea...
Open
Can not get a timeline to save
by smohs
January 12, 2017 at 8:26 pm
When trying to create a timeline, it allows me to set one up, but it n...
Solved
Transfer a Timeline to another site
by mikael
January 11, 2017 at 5:46 pm
Hi, Is there a way to copy the Content Timeline to other site? I spent...
Open
Timeline Images
by jadonv
January 11, 2017 at 3:40 am
Hi there,I just recently did a migration and now I am not able to load...
Open
Binding to ‘itemOpen.timeline’ event does not work
by JamesHarvard
January 10, 2017 at 12:20 pm
I am trying to bind to the 'itemOpen.timeline' event, but it does not ...
Solved
Timeline navigation buttons don’t work on BeTheme
by Flegme
January 9, 2017 at 12:31 pm
Hello, I am on WP 4.7 and Betheme Template 16.3.The scroll button...
Open
Usquare not working
by milner66
January 6, 2017 at 7:17 pm
I dont know if its usquare or wordpress, but there...
Open
Align to the right
by legraindeweb
January 6, 2017 at 5:20 pm
Hello,Once the content Timeline is in place and there are various elem...
Open
Timeline Navigation Problems on Mobile
by jpartovi
January 5, 2017 at 8:38 pm
When on mobile the timeline navigation is getting all bunched up and i...
Open
Timeline Problem in WP4.7
by kamalsalah
January 5, 2017 at 11:34 am
Timeline make my wordpress to stopworking only white pages.After i hav...
Open
Timeline Problem in WP4.7
by kamalsalah
January 4, 2017 at 11:29 am
It have stoped to work, If i activate the plugin i got White page and ...
Solved
Swiping on Moble
by shassemer
January 3, 2017 at 11:30 pm
The swipe feature on mobile is not working correctly. Large swipes cau...
Open
Add time period instead of a specific date
by hellotheone
January 2, 2017 at 10:43 pm
Hi,I just purchased your template, and it's really nice!Just a questio...
Open
Invalid inline CSS
by swithdrawn
January 2, 2017 at 10:27 pm
Plugin outputs invalid inline CSS to t_line_month element on them...
Open
Title disapears
by TransparencyFrance
January 2, 2017 at 3:22 pm
Hi there,The title of my card disapers when I add a picture...What can...
Open
Imap won’t display after adding more than 83 pins
by bcrellin
December 31, 2016 at 12:01 am
The imapper plugin works great and displays fine with the shortcode, b...
Open
how to show Picture Title
by onilet
December 30, 2016 at 7:29 pm
Hello, how can I adjust the light ox that the picture title is display...
Open
The charging indicator now continues endlessly
by onilet
December 30, 2016 at 7:01 pm
Hallo, what do you mean with valid content? onilet PURCHASED 3 da...
Solved
Remove Column padding
by torweb
December 23, 2016 at 11:07 pm
Can I remove padding between multiple column layouts so the columns ar...
Solved
buying the wrong version
by dedolab
December 23, 2016 at 10:02 pm
Unfortunately I was wrong to buy one of your products by choosing uSqu...
Solved
Text of pins doesnt appear in responsive devices
by JesRivAma88
December 23, 2016 at 5:56 pm
Text of the pins doesn't appear in responsive devices. In web, it work...
Solved
Pins appear with visual error.
by JesRivAma88
December 23, 2016 at 5:22 pm
Urgent! The ping appear without any style. It appear border in one way...
Solved
Timeline Won’t Save
by paulkleen
December 22, 2016 at 8:16 pm
I made a timeline that pulled in every post I've ever made from a spec...
Solved
Frontpage Builder is not working right
by mustafam
December 22, 2016 at 3:28 pm
Hello Shindiri Team,when I try to put my Text in order and save the pa...
Solved
How to Remove Month and Day
by apvadmin
December 21, 2016 at 11:12 pm
I am looking to just show the year on my content timeline I have creat...
Solved
Read more doesn’t work
by frankaulen
December 21, 2016 at 5:23 pm
Hi, i have an issueWhen i click a "read more" button that i have assoc...
Solved
Onion Responsive and Creative WordPress Portfolio
by pjgutierrez
December 20, 2016 at 5:23 pm
Hi, I downloaded the template, but I can not install it, it gives me e...