Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

Re-submitting ticket
by katiet0624
June 24, 2016 at 10:25 am
I submitted a ticket 2 weeks ago and have not heard anything. I have r...
USquare Not Working
by PremierPunditry
June 24, 2016 at 2:16 am
Hello,I just tried using the USquare plugin and it is not showing the ...
Timeline is not working
by Alexiss21
June 23, 2016 at 11:50 pm
Hi guys,at first. I really like your timeline. I tried it at live prev...
No Link in some items
by chixxen
June 23, 2016 at 7:14 pm
Hi, I'd like to have no links in some of my items - how is that possib...
Duplicate image mapper
by Creative
June 23, 2016 at 5:20 pm
Hello,It is possible to duplicate an image?I really need this because ...
Multiple problems
by anton123
June 23, 2016 at 9:20 am
Hi there, Please help to resolve the following issues ASAP:I’m using t...
Auto update
by ricardocrivleli
June 22, 2016 at 1:02 am
I'd like to know how to auto update the timeline when I post a new pos...
All-around slider adds space at bottom of div
by mikesol
June 21, 2016 at 11:12 pm
On www.ensemble101.fr, if you scroll down to the "Nous" section (green...
Need to change timeline to show only years
by USM
June 21, 2016 at 10:28 pm
I have been looking for how to change the display on the timeline to y...
WP Upgrade causes Front End Builder Links to fail
by bbernste
June 20, 2016 at 11:23 pm
When clicking on links (e.g. add row within the development interface)...
Unable to edit any Front-end builder elements
by DefaultBlue
June 20, 2016 at 11:08 am
Trying to edit text and images within the rows/boxes and it just jumps...
Gap at the beginning of the timeline
by nehavivekpatil
June 19, 2016 at 9:33 pm
Hi,My content timeline has an empty space at the right end. How do I s...
image problem in timeline
by domeniin
June 19, 2016 at 4:03 pm
Hello,I don't understand why I can not choose an image in the timeline...
Content timeline responsive issues
by cbrdck
June 18, 2016 at 4:44 pm
Looking at the layout from a mobile phone, the cards are unpropotioned...
How can I remove + (Plus) Icon?
by fthzn
June 18, 2016 at 6:07 am
Hello,First of all, I had been saving your plugin in my "Must Have Soo...
jSquare: purchased wrong version
by Pwesling
June 18, 2016 at 12:35 am
Our IEEE group told me they used uSquare for their conference website,...
Adding CSS
by torweb
June 17, 2016 at 6:04 pm
I'm trying to adjust a content rows width and add some padding to the ...
Images in timeline
by childsdream
June 17, 2016 at 4:30 pm
Hi Images are not shown in our timelines.Added an item with image...
(URGENT) Error message for the URL
by russellhuang
June 17, 2016 at 4:15 am
Hi there,Thanks for the great work of building the awesome plugin. I g...
Refund rewuested
by guycarnegie
June 16, 2016 at 9:33 pm
Hi,I don't want to go into details, but I've tried to install your dem...
Multiple issues with responsive view
by quantum
June 16, 2016 at 11:55 am
Hello, i experience the same problem as described in this post. http:/...
Error message
by felicitasmm
June 15, 2016 at 10:23 pm
Hello!I installed de dlight light plain demo and when i try to customi...
Multiple issues with responsive view
by mensmaximus
June 13, 2016 at 9:08 pm
I have some serious issue with the responsive view of content timeline...
by bigdu
June 13, 2016 at 8:35 pm
My page builder has broken when the site was updated automatically...N...
Cant activate plugin – memory issue
by Gillianphenix
June 13, 2016 at 7:52 pm
Hi,I purchased your plugin but i'm having trouble activating it. i'm g...
Translate Month on card front cart
by mjouan
June 13, 2016 at 5:04 pm
Hello,My web site is on French and an English. It's great, now i can t...
by aldosari95
June 11, 2016 at 3:35 pm
Hello,So I am not sure what does the ajax-content.php, and ajax-conten...
Hide dates
by katiet0624
June 9, 2016 at 3:12 pm
Hey there!How can we remove the dates and/or just have one year featur...
Issues With Responsiveness
by ssilver989
June 9, 2016 at 1:28 am
Site: www.concordcarpet.comI am having an issues with responsiveness w...
Memento theme won’t even load
by lilgee34
June 9, 2016 at 12:25 am
I can't get the demo images or content to upload. I get a 500 server e...
open in new window
by teristep
June 8, 2016 at 8:46 pm
Hi, not sure if we have a problem, but it might be a setting...When I ...
by sysexathens
June 8, 2016 at 12:46 pm
is it possible when an event date passes to be removed from the timeln...
load google font in https mode
by Michele
June 8, 2016 at 12:00 pm
Hi, my site is under https and your class loads a google font not in h...
Update: Open Post in the same tab?
by mikosch
June 8, 2016 at 9:21 am
Hi guys,thx for the update yesterday, great new functions!One question...
Posts dates aren’t visible
by carmearisa
June 7, 2016 at 11:40 pm
Hi there,I'm using your great pluggin in my new website... until yeste...