Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

Open
miss placed items
by suehughes12
March 24, 2017 at 9:20 pm
Could you please look at this page, http://9b7.381.myftpupload.com/his...
Solved
content timeline with theme bridge
by sepha
March 24, 2017 at 1:08 pm
Hi, I can´t get the content timeline show with the first call of my we...
Open
1st/31st of a month pins are cropped
by nolazybits
March 23, 2017 at 10:49 am
Pins showing on 1st / 31st (grouped by month obviously) will be croppe...
Open
Problems with arrow keypress to move between card
by nolazybits
March 23, 2017 at 10:46 am
Using the arrow keys to move between card there are 2 problems I can s...
Open
Timeline Issues
by RinoTheBouncer
March 22, 2017 at 10:53 pm
Dear Shindri Studio Support,I bought this timeline for a while and I'v...
Open
full-width time line
by xrd469
March 22, 2017 at 10:15 pm
Hello,I would like to have a full width timeline, something like I saw...
Open
Contact form error
by SocialSupplyCo
March 20, 2017 at 9:22 pm
Hello, I am getting a fatal error on form submission - everything...
Solved
Date and month wrong
by sfab
March 20, 2017 at 12:23 pm
Hi. We have translated the month to Swedish in your plugin admin ...
Open
Custom Pin and some Default pins location wrong
by znick46
March 17, 2017 at 6:05 am
Hi,I'm working on this for my client. He's really anal about this and ...
Open
Cannot display content timeline
by zebew
March 14, 2017 at 4:08 am
Dear CS , I have purchased content timeline today, I am facing some pr...
Open
Content Timeline Images Not Showing Up
by EmmaC
March 10, 2017 at 9:57 pm
When I choose an image for my timeline item, it seems to upload just f...
Solved
Content Timeline Not Working After Site Margration
by gerah
March 10, 2017 at 2:18 pm
Good DayI had installed Content Timeline plugin on my beta site, first...
Solved
Timeline missing from Admin
by bowlerdude12x
March 8, 2017 at 8:47 pm
I see "No timelines found" after upgrading to 4.4.2 in the admin and t...
Solved
Help ASAP please… Timeline has reverted to code
by Daithi
March 8, 2017 at 1:21 am
My timeline has reverted to - [TS-VCSC-Timeline timeline_style="style3...
Solved
Add multiple pictures
by LucianaPerez
March 6, 2017 at 8:27 pm
Hi! I purchased the content timeline plugin, and it works very go...
Solved
Content not showing
by RensvdSchoot
March 6, 2017 at 4:24 pm
Dear sir/madam,We purchased the content timeline plug-in for our WordP...
Solved
Content not showing
by RensvdSchoot
March 6, 2017 at 4:24 pm
Dear sir/madam,We purchased the content timeline plug-in for our WordP...
Open
Date Format wrong language
by RuthiJung
March 5, 2017 at 10:19 pm
Hello,I would like to know how I can change the language for the date ...
Solved
style.css missing for install
by bitcoinsnippets
March 5, 2017 at 2:14 pm
Hi thereI'm trying to install the Content Timeline Wordpress Theme, bu...
Solved
Does this work
by davidhenry
March 2, 2017 at 3:42 pm
I've tried the shortcode below in both page and widget but nothing dis...
Solved
Problem With Theme D-Light One Page WordPress
by Pasquale
March 1, 2017 at 1:11 am
Hi, you can see here some problem with installations:http://demo.hallo...
Solved
Timeline not working with Avada
by jily
February 24, 2017 at 5:40 pm
Do you have any experience with making a fix that can make the timelin...
Solved
add photos slider to timeline items
by tijnbenedek
February 24, 2017 at 2:20 pm
Hi Guys,Just purchased your content timeline plugin, and it works...
Solved
Timeline not showing?
by sleepyjones
February 24, 2017 at 8:58 am
Added in a test Timeline on my local dev version and nothings showing,...
Solved
Timeline not showing
by cloudhigh
February 24, 2017 at 3:24 am
Hi there, since updating plug-in and timeline is not longer showing. P...
Solved
Can’t fill in all fields on smaller screen laptops
by kevinneal
February 23, 2017 at 8:13 pm
Hi love the look of the new plug in but I have found it is impossible ...
Solved
parent links and pins
by dyghez
February 23, 2017 at 7:12 pm
hello, compliments for this beautiful plugin, I'm using here http...
Solved
Theme doesn’t work at all anymore
by ashen
February 23, 2017 at 12:58 pm
Hi,I installed the theme on a new Wordpress and it doesnt seem to work...
Solved
OPEN PINK LINK IN SAME WINDOW
by Crispatitus
February 23, 2017 at 10:44 am
When I select “Pin click action” as Link and enter a link in the “Pin ...
Solved
HTTPS and insecure stylesheet
by kitcummings
February 22, 2017 at 6:47 pm
Hi, I notice that this has been brought to your attention before [and ...
Solved
CT is not visible throught shortcode – v.4.4.1
by AVaneste
February 22, 2017 at 3:48 pm
Hello,The CT is invisible at screen but when debugging I can see that ...
Solved
Select multiple categories at the same time
by nicola7676
February 22, 2017 at 12:18 pm
Hi!I need to select at the same time multiple categories of pin by&nbs...
Open
Responsive Problem
by nalbant
February 22, 2017 at 10:41 am
My website address is www.magnaturk.com . I'm using same wireless...
Solved
Saving a Template Stopped Working
by torweb
February 17, 2017 at 8:53 pm
I have quite a few licenses for front end builder and am fairly famili...
Solved
Bug – month doesnt show on single digits dates
by soundstormvfx
February 17, 2017 at 2:22 pm
Hi again. ;)In the Flat Theme of Content timline there is a bug:- On d...