Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

All of our WordPress themes have been updated with latest releaces of plugins 08.09.2014. Please check your versions and download latest one from themeforest.

Open
Dlight portfolio not working properly
by gslashg
March 6, 2015 at 12:52 am
Hi, I\'m trying to make a simple website with DLight theme. I only wan...
Open
Mobile Version of Site
by gschudel
March 5, 2015 at 6:55 pm
I have purchased your theme and manipulated it on the domain of&n...
Solved
Disable Zoom on click on a image
by skouf
March 5, 2015 at 3:29 pm
HelloIs it possible to disable the zoom function when inside a timelin...
Open
Frontendbuilder doesn\\\’t work
by Yvonne
March 5, 2015 at 1:31 pm
I wanted to make some new pages, like this: http://www.maakwerkva...
Solved
installation
by HanZel
March 5, 2015 at 11:57 am
Snapshop won't install results in a erroruse wordpress 4.1.1 dutch
Solved
Increase Bubbles betweet our years
by UNHIVE
March 5, 2015 at 11:06 am
There was a ticket "http://support.shindiristudio.com/tickets/decreasi...
Solved
Show Years only in timeline?
by UNHIVE
March 5, 2015 at 10:43 am
Hi. Is it possible to sort the whole timeline by year? On "General Opt...
Open
Simple import images from media library?
by bigpacific
March 5, 2015 at 4:24 am
Dang... this is SO beautiful, but I just want to drag and drop a bunch...
Open
iMappers Not Showing Up
by infomedia
March 4, 2015 at 10:19 pm
I have installed the plugin, created an image map, and successfully ad...
Open
Scrollbar and Text align
by apexpredator
March 4, 2015 at 6:59 pm
Hi, I'm Diego from Italy, I've bought this item to add a "Notable User...
Open
I can’t see images
by qangela
March 4, 2015 at 3:53 pm
Hi,I downloaded your wonderful plugin but il doesn't work well.When I ...
Solved
Mysql error
by jensdiep
March 4, 2015 at 1:45 pm
the client will visited me within a hour please give this ticked some ...
Open
Waiting for a update
by icommerce
March 4, 2015 at 12:52 pm
HiI am waiting for a update. I have written with you on February 12. Y...
Open
Problems with mobile timeline right arrow
by renehostettler
March 4, 2015 at 2:40 am
When testing the timeline on Android device a test device of the HTC o...
Open
NO IMAGES SHOWN
by jvandereng
March 3, 2015 at 3:26 pm
Hello,  When i upload images ( no matter what the source is ...
Open
Parse error: syntax error, unexpected ‘[‘
by binga
March 3, 2015 at 1:48 pm
Parse error: syntax error, unexpected '[' in /data/disk/o1/distro/001/...
Solved
Would you be ok exchanging licenses for me?
by dbot77
March 3, 2015 at 7:59 am
I love the front end builder and have a site for a client done with th...
Solved
Issues in header and footer options
by cseguenot
March 2, 2015 at 11:45 pm
Hi,A month ago, I submited a ticket (#16150) for an issue about the he...
Solved
Not space between RevSlider and widgets
by lulamaeclick
March 2, 2015 at 11:02 pm
Hi!You can see that there is no space below the revolution space, that...
Solved
Scroll Arrows
by idizinc
March 2, 2015 at 9:27 pm
I've seen this question asked a lot in the Themeforest comment area. I...
Open
SEO friendly content?
by hmschiefer
March 2, 2015 at 8:32 pm
I have created several maps pointing to locations of specific plants i...
Solved
Scrolling Not Working
by mynix28
March 2, 2015 at 3:00 pm
I am seeing that longer text gets cut off  and no scrolling is en...
Solved
error in plugin
by stastz14
March 2, 2015 at 1:34 pm
hi.i buikding a new site and i install your plugin but there a error.y...
Solved
Sierra WP Template – Creating a button
by archiehern
March 2, 2015 at 10:16 am
Hello Support Team! Sorry for posting in the "All-Around WP Theme"&nbs...
Solved
place one effectively sliced photo
by dbayonav
March 2, 2015 at 2:45 am
Hi. First of all. Thanks, This slider is a great job. I just want...
Solved
Center year based events on timeline
by cale
March 1, 2015 at 10:56 pm
Hi I have submitted a previous ticket #16737I made the following chang...
Open
problem with the contact form on smartphone
by loolye
March 1, 2015 at 10:22 pm
hi! the contact form does not work on smartphones, we have disabled al...
Solved
Full Width Images not acting Responsively
by Hoodzpah
March 1, 2015 at 7:11 am
Hi there, Great plugin! I have really enjoyed it. My only problem is I...
Solved
eventbrite integration
by Lotta
February 28, 2015 at 9:14 pm
I'm trying to add the eventbrite widget to my site and I'm not sure wh...
Open
Cart Page Having Problems
by dsanchez6407
February 27, 2015 at 7:45 pm
I noticed that there where people landing on the cart lately and not b...
Solved
Transfer to new host resets theme options
by zcurtis
February 27, 2015 at 6:27 pm
We built out a site for our client using an Anivia (2.3) child theme. ...
Solved
Side navigation
by RebornInc
February 27, 2015 at 5:11 pm
Hi :)I just bought your FE builder, and its good!a few things is killi...
Solved
Area Pin Problem
by omegha
February 27, 2015 at 1:44 pm
The "Border width" and "Border radius" settings doesn't work.Not work ...
Solved
Contact Form Doesn\’t Send Email
by uofapeter
February 26, 2015 at 9:39 pm
Contact Form Doesn't Send Email.  Please help me out.Also, you're...
Solved
Frontend Documentation
by asilverio
February 26, 2015 at 4:18 pm
Hi, Where is the frontend documentation located?