Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

Does not work at all
by hwlhome
February 14, 2016 at 1:55 am
I am getting the following message:Warning: fopen(/home/content/p3pnex...
PHP warning & Responsive Issues
by csschlotman
February 12, 2016 at 10:15 pm
Hi there, I'm having issues with this plugin being responsive. Th...
“Styles” dropdown menu missing
by tgpryor
February 12, 2016 at 2:17 am
Hi there, I'm reporting the same problem as "cricketyorkshire" ID 2407...
Can not include quotation marks – it deletes title
by jamesburnt
February 11, 2016 at 8:15 pm
Hi, When I include a " in the title of a tile, it deletes all the...
Read more button link to post page
by Jacinta
February 11, 2016 at 5:40 pm
Hi there,I’ve downloaded the front_html.php file you directed to in ti...
Slow query
by solso
February 10, 2016 at 5:59 pm
We encounter some slow query issue with caller "ContentTimelineAdmin-&...
Blank wp-admin after installing Memento
by mitang
February 10, 2016 at 12:38 pm
I just bought your theme Memento WP on themeforest.com. I go...
Responsive lighbox, fonts and content issues
by icruzmiguel
February 10, 2016 at 3:22 am
1. When you use the lightbox option, in the responsive version the sit...
Warning and Notice in WP
by claudiusherwig
February 9, 2016 at 12:03 pm
Hello Shindiristudio, when I install iMapper in WP (4.4.2) I get the f...
Timeline item doesn’t scales for responsiveness
by jasonr
February 9, 2016 at 1:42 am
I'm using the Phoenix theme (http://www.shindiristudio.com/timelinewp/...
Can’t add images to my items in my timeline
by tbgnelson
February 9, 2016 at 1:30 am
I'm redesigning a site using the Bridge theme. I created some posts wh...
Installing The Demo Content
by Tyche
February 8, 2016 at 11:50 pm
Hello,I have recently purchased your Anivia template for Wordpress.I a...
usquare gallery pictures flip over the page top
by ReinhardtEd
February 8, 2016 at 11:35 pm
On http://www.hainamring.de the usquare plugin doesn't run. The pictur...
Timeline not rendering.
by godlyone1974
February 8, 2016 at 10:49 pm
The timeline is not appearing on my site when clicking through to the ...
Cuts off end items
February 8, 2016 at 7:13 pm
Hi,The slider is cutting off the two right and left items. How can I c...
Change language
by Jacinta
February 8, 2016 at 5:07 pm
Hi there,Just bought the plugin, love it so far! But I’m building a si...
How can I float left first slider?
by okalicode
February 8, 2016 at 11:11 am
Hello. Thanks to all for this beautiful timeline design and codes.How ...
Frontend Builder Errors
by tripleefusion
February 7, 2016 at 5:31 pm
The site: smartshields.com is having the following errors in the front...
Turning off the image pop up?
by epicwinpt
February 7, 2016 at 3:33 pm
Hi there, Is there a way to turn off the pop up window when you c...
Error Message When Adding Products
by trentbowen1982
February 7, 2016 at 8:15 am
When I add imapper at the bottom I get an error message.Warning: Inval...
Error messages on all installs of Frontend Builder
by torweb
February 7, 2016 at 7:34 am
I've made many purchases of Frontend Builder and all have been working...
Responsiveness of Maps
by rundumfitness
February 6, 2016 at 5:54 pm
Hey,I have a little problem with your plugin which makes it acutally w...
custom menu widget won’t work
by torweb
February 5, 2016 at 9:45 pm
I have a page with a custom menu widget in the right sidebar.  If...
Missing Documentation
by dexperio
February 5, 2016 at 1:28 am
Hi, I can't find the documentation for the plug-in. Please provide inf...
Different colors for different timeline categories
by Darwyn43
February 4, 2016 at 10:39 pm
Hi recently opened ticket 24115, but you guys closed it without r...
Geneal options > Grayscale mode
by minionek
February 3, 2016 at 2:11 pm
Dear stuff uSquare,I have create an uSquare with 4items (you can see i...
Timeline top line
by ntwebpt
February 3, 2016 at 2:40 am
Hi.I have explored your plugin but i can't make the same functionality...
Maximum number of timeline items?
by FODO1
February 2, 2016 at 7:26 pm
Hi I am adding timeline content to the default Content Time (WP versio...
Denver Timeline Card Style
by RSilva
February 2, 2016 at 7:21 pm
Could you please send the styling options that were used to create the...
Read More button directly lnking to post
by mattwilliamsyogi
February 2, 2016 at 1:54 pm
Hi, as in support ticket id - 24492I'd like to be able to open th...
Shortcode not working
by kdesignPT
February 2, 2016 at 11:49 am
I am really upset!! I've asked before I buy if It will be fine to upda...
Disable PrettyPicture image open
by EmergeOnlineWebDesign
February 1, 2016 at 2:55 am
(1) Is there any way to turn off or disable the link that opens the im...
Read More button to open post in full page
by EmergeOnlineWebDesign
February 1, 2016 at 2:49 am
I love the plugin so far. Just wondering if there was anything in the ...
Warning: invalid argument issue
by mshapirobarr
February 1, 2016 at 1:22 am
Hi, I am receiving an invalid argument error for line 238, and ca...
trying to change "info" to "background"
by janisb6
January 31, 2016 at 7:45 pm
I changed "info" to "Background" on usquare_settings.php but it i...