Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

Making area pin background transparent
by spectra2015
July 25, 2016 at 12:14 am
The area pin background on my image is blue/purple, but I need to make...
Activation Problem
by H4m1dreza
July 24, 2016 at 7:23 am
Hello,I just bought the plugin and tried to activate it, but it says :...
image map sometimes not appearing
by dyghez
July 22, 2016 at 1:19 pm
Dearest,on the site I\'m editing sometimes the image map doesn\'t appe...
Displaying Blank
by adnetcommunications
July 21, 2016 at 12:47 am
The preview will work but when I try to view it on my page nothing is ...
Verticle Line Appearing
by ozarkstech
July 20, 2016 at 7:16 pm
There appears to be a centrally located vertical line showing on no ma...
Install problem
by division
July 20, 2016 at 3:25 pm
Trying to install and activate the plug I get:Fatal error: Allowed mem...
New Item not showing to public
by Pitahaya
July 20, 2016 at 1:39 am
Hi,I've been using this plug in and I am very satisfied, but I just fo...
Can slides be multiple widths?
by wymanprojects
July 19, 2016 at 4:05 pm
Hello Shindiri peeps,The plugin is working great except for we would l...
it is possible to use a full screen image?
by jolly
July 19, 2016 at 3:19 am
it is possible to use a full screen image? How do I change any code Pl...
Imapper JQuery Plugin doesn't work in Drupal
by paolomercadante
July 18, 2016 at 9:48 am
Hi, We Bought iMapper plugin (jQuery - not wordpress) for our website ...
Timeline not showing up
by nur1952
July 17, 2016 at 9:08 am
I'm using following shortcode on a post but nothing shows up, total bl...
jQuery script to delay timeline load on a page
by digitalfusion
July 17, 2016 at 12:32 am
Is there a jQuery script to delay timeline load on a page?I need ...
text bubble appears behind timeline dates
by digitalfusion
July 17, 2016 at 12:30 am
The text bubble that appears over the timeline nodes are appearing beh...
Twitter has style code instead of post content
by efficiondave
July 17, 2016 at 12:17 am
When we try to share a post through Twitter, rather than display conte...
Styling content not working
by Bytedesign
July 16, 2016 at 7:27 am
Hi, When I try to add some content into "pin Content" text-area I...
Timeline themes
by Gord
July 15, 2016 at 7:08 pm
I have set up a timeline on the bottom of this page...http://cfaengine...
Auto posting all Blog entries
by zglav
July 14, 2016 at 10:47 pm
Hello,Trying to figure out why the timeline plugin is auto-posting eve...
Content Timeline WP
by carlos
July 13, 2016 at 7:56 pm
Hello,We just bought your plugin but we see that does not work well wi...
Problems with responsive Display
by revier
July 12, 2016 at 5:36 pm
Hi,  we have got problems with the slide-function and the detaile...
Populate content from database, table or list
by mp94612
July 11, 2016 at 6:43 pm
Hi -  Is there any opportunity to load the content for Content Ti...
Issue: Close item on transition
by mensmaximus
July 11, 2016 at 4:30 pm
If "Close item on transition" is set only the "read more button" of&nb...
Date range changes on mobile
by chixxen
July 11, 2016 at 4:25 pm
Hi, my date range on http://routeplus.viacar-ag.ch/ is June ...
Use mappers as slides
by Adage
July 10, 2016 at 10:22 pm
Hello, I need to use 4 different mappers on one zone, as slides. How c...
Translation .POT file needed
by Prodefu
July 8, 2016 at 7:24 pm
Really love your plugin, but for now I can't find any translation opti...
Bullet list
by charles
July 8, 2016 at 5:50 am
Hi, I’m experiencing some errors. When I’m using bullets lists on diff...
Content Timeline not Displaying
by lamontsc
July 7, 2016 at 11:33 pm
I have created a content timeline using the site's existing posts as s...
by chixxen
July 7, 2016 at 8:43 pm
Hi, I need the content in different languages - plugin dies not seem t...
Timeline displays extra navigational elements
by taracox
July 7, 2016 at 7:24 pm
Hello, trying to figure out why the timeline is showing extra nav...
Need to show only YEAR on cards instead of Day Month
by digitalfusion
July 7, 2016 at 6:01 pm
Like question #26777, I also need to show only YEAR on the cards ...
timeline badge is DAY MONTH i need YEAR MONTH
by bbicalho
July 7, 2016 at 5:24 pm
timeline items show date as DAY/MONTH , i need YEAR/MONTHis there anyw...
on mouse over only pin title
by pbroggi
July 7, 2016 at 11:49 am
Good morning, i would like to know how can i show only pin title on mo...
Contact form issue?
by ashen
July 6, 2016 at 4:18 pm
I'm not receiving any mails sent through the contact form. Is there an...
Conflict with Avada Theme
by designbyoomph
July 6, 2016 at 3:33 pm
Hi there,I bought this plugin as after trying a few this one is by far...
Dates overlapping on mobile
by jelly
July 6, 2016 at 2:03 pm
The dates on the timeline are overlapping on mobile. Is it possible to...
Image overlap responsive Sacramento
by revier
July 6, 2016 at 9:28 am
Hello,I have a problem with your timeline. On mobile devices ...