Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

Scroll not working correctly
by DesignGalveston
August 31, 2016 at 1:33 am
First, thank you for such an easy to understand plugin! I am using a&n...
How insert videos and activate the comment options
by donhenryc
August 30, 2016 at 7:31 pm
Hello, I am using the content timeline plugin in a website and is amaz...
rev slider issues
by lilgee34
August 30, 2016 at 1:07 am
All is good until I try and activate the Rev Slider plugin - see follo...
Items not showing until I hover over controls
by justmelnyc
August 29, 2016 at 9:14 pm
The Timeline remains black until I move the mouse over one the control...
Node spacing and Card Image Horizontal Centering
by actionbasic
August 29, 2016 at 7:18 pm
Hi,- Is there a way to space out the timeline nodes on mobile phones? ...
Link in item field…
by Arnaud42
August 29, 2016 at 5:14 pm
Hello,Is it possible to add a simple link (<a href="#"></a>...
export timeline
by Colorola
August 29, 2016 at 5:56 am
Hi, I've noticed several tickets regarding exporting the timeline from...
Slider Problem. Slide image Lagging when clicked.
by dreison27
August 29, 2016 at 1:03 am
Why do you keep closing deleting my unresolved tickets? I am havi...
difficulties working
by drorion
August 26, 2016 at 11:02 pm
Hi I'm having some difficulties working with current plugin and would ...
Color/size of month label above timeline
by SeSar
August 26, 2016 at 10:08 am
Hi.I need to change color/size of the month(+year) label just above th...
Timeline Cards Bunching Up
by nmosley
August 25, 2016 at 5:21 pm
Hello,We are working on implementing the content timeline that our cli...
Can’t link PrettyPhoto to website
by jrath
August 25, 2016 at 5:11 pm
I've set up my content timeline and i'm trying to link one of the imag...
Duplicate a map
by megashape
August 23, 2016 at 9:53 pm
Hi there,How can I duplicate the map I created?Somehow from the databa...
ranslation for 3-letters month name
by SeSar
August 23, 2016 at 6:50 pm
Hi. Is theer a way to translate the 3-letters month code? (the on...
Separating name and first name on Usquare
by Marie1986
August 23, 2016 at 10:08 am
Hello,I would like to have the possibility to write the names and the ...
Content Timeline not scrolling with WP
by dorianwolf
August 22, 2016 at 4:55 pm
Hey there,I'm using a BeTheme plugin for my theme and have the Content...
Show image caption or description in PrettyPhoto
by redeggmarketing
August 19, 2016 at 11:37 pm
Hello,I'd like the image caption or description to display when t...
Open Pin link new window
by bacsoattila
August 19, 2016 at 6:54 pm
hi there,Is there any chance to add the Open the Link in same win...
Linking directly to timeline card
by Haikukitty
August 19, 2016 at 3:51 pm
Hi there:Our site is using the timeline a little bit backwards, with a...
Mobile performance issues
by shorterthanmiles
August 18, 2016 at 3:00 am
Hello,I'm having 2 issues on mobile on this page: http://thisworldmusi...
Image for start item not displaying
by shorterthanmiles
August 17, 2016 at 9:48 pm
The image for the start item is not displaying on this page:http://thi...
Help using the plugin
by etoiles
August 17, 2016 at 6:06 pm
Hi,I don't know how to add an image to pins.  It says lightbox im...
Error and difference between preview and real page
by elodyemartin
August 17, 2016 at 2:40 pm
Hi, I just installed Imapper plugin, I created a map with 2 rando...
Change date format on card
by kevinneal
August 17, 2016 at 1:13 pm
Hi could you let me know if there is any way to change the format of t...
Spread nodes evenly over timeline?
by shorterthanmiles
August 17, 2016 at 6:07 am
If you only use 11 days out of a single month, is there a way to get t...
HTML possible?
by shorterthanmiles
August 16, 2016 at 7:31 pm
I would like to include basic html in individual timeline items, thing...
Image scaling up?
by ralphbrewer
August 15, 2016 at 10:28 pm
I have the cards showing the Featured Image from my posts... but the i...
can’t get theme to work
by lilgee34
August 15, 2016 at 7:04 pm
here is my page and the error I get when I install the theme. http://9...
https and CT plugin
by hsatech
August 15, 2016 at 6:38 pm
Hi,Your plugin breaks my https site... it loads fine under http, but h...
My previous error ticket erased? Error with arrows
by chegge77
August 14, 2016 at 9:11 pm
Hello,Was my previous ticket accidentally erased?http://support.shindi...
Size of "years" font in timeline
by NeotericWorks
August 11, 2016 at 3:42 pm
Hi there,Is there any way I can make the font larger on the timeline?M...
Activation of plugin gives fatal error
by Sammet
August 11, 2016 at 1:49 pm
Hi all, I bought the plugin 2 days ago but I can not activate it ...
Timeline arrows not working
by milkbar
August 11, 2016 at 8:46 am
Hi,My timeline arrows do not work on my website. I notice someone else...
More than one PrettyPhoto Lightbox Zoomed Image?
by ecinc
August 8, 2016 at 9:16 pm
Is is possible to have more than one image in the PrettyPhoto lightbox...
Disable Twitter/Like in lightbox
by dbt
August 8, 2016 at 12:05 pm
Hey, I'm wondering how I can disable the twitter/like box in the light...