Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

Open
Fatal Error on enabling plugin, whole site crashes
by Confpart
February 19, 2018 at 2:09 pm
Website is running WordPress 4.9.4 (running Divi theme)Plugin installe...
Open
demo blog page and post page can’t see it
by alex89
February 15, 2018 at 5:40 pm
hello i been working my onepage and almost finish but in the section b...
Open
Translating "read More" button
by EM55555
February 15, 2018 at 2:56 am
I have been able to work with your timeline quite well, but am now dup...
Open
None of the settings are working
by AvodahStudio
February 14, 2018 at 10:14 pm
When I click on any of the settings to edit, nothing happens. 
Open
Cannot access to Content Time configuration
by tatafunk
February 14, 2018 at 4:28 pm
If I want to go to global settings, nothing happensEither with: Card S...
Open
problem to login my WP for plugin frontend_builder
by alex89
February 12, 2018 at 6:57 pm
hi, i just send you a mail, i have this issue that i can't log in to m...
Solved
Global settings button not working
by mariona
February 9, 2018 at 9:28 pm
Hi, I need to change the main colours of the timeline from blue t...
Open
The plugin is not working properly
by monteserin
February 6, 2018 at 2:03 pm
In this url:http://historiaobjetiva.com/When i click on the "read more...
Open
Timeline Navigation/View Settings
by mpark8811
February 3, 2018 at 4:13 pm
Hi there, this is such a great plugin. I am using the Montgomery timel...
Solved
Cannot save Chinese character
by dx2437
February 3, 2018 at 4:03 pm
When we upgrade to WP4.9.2 with Traditional Chinese version, Content T...
Solved
Documentation
by cnatalino
February 2, 2018 at 6:17 pm
I would like documentation for iMapper WP. Specifically I am trying to...
Open
Issue with iMapper WP on Mobile
by Buzznerd
February 2, 2018 at 11:18 am
Hi there - we are having issues with the iMapper pin box not displayin...
Open
Custom Option Not Working
by studio5agency
February 1, 2018 at 10:22 pm
For some reason when I duplicate a slider item none of the text will c...
Open
huge problem with menu
by alex89
February 1, 2018 at 5:18 am
hi  i just bought the theme a few days and all ready know ho...
Open
WPML Issues
by umberto86
January 30, 2018 at 7:24 pm
I installed the plugin on my website and I seem to be having issues wi...
Solved
Can not edit basic timeline properties
by jgeorg
January 30, 2018 at 6:07 pm
Hi,I can add a new time line, and add items too.But I can not open the...
Solved
Switch Order of Timeline Events
by jeffxcamps
January 29, 2018 at 6:36 am
HI there,This is such a great plugin! I only have one questions about ...
Solved
memory limit error
by eagleram13
January 27, 2018 at 7:03 pm
I'm getting a memory limit error when activating the plugin.  I s...
Solved
Want button URL to open in same tab
by davidf
January 26, 2018 at 5:37 pm
Hi great addon. Questions; I have created a timeline (flat style) - al...
Solved
Timeline Navigation not moving content
by bitofgrace
January 22, 2018 at 8:47 pm
Installed and setup a particular category to display in the timeline- ...
Solved
Navigation arrow does not work on SantaFe style
by setthalee
January 22, 2018 at 1:30 pm
When I enable the navigation for SantaFe style (flat line style and na...
Solved
Updating plugin without losing current settings
by jverdone
January 21, 2018 at 5:14 pm
I purchased and installed your plugin back in 2013 and just recently p...
Open
Front End Builder not working
by AndyVring
January 19, 2018 at 2:23 pm
no frontend builder! please help
Solved
How to set the width of the All Around slider?
by Yellowrsh
January 18, 2018 at 4:11 pm
Hello, at first I'd like to say that I love the slider!My problem is t...
Solved
Missing month translations on cards date
by soundstormvfx
January 18, 2018 at 1:57 pm
Hello.I have the same problem as this post: http://support.shindiristu...
Solved
content scroller
by steves
January 16, 2018 at 7:36 pm
Hello:I have read the other posts concerning the scroller but didn't f...
Solved
Gray square behind pin content arrow
by icemaster
January 15, 2018 at 4:19 pm
Just purchased iMapper yesterday. When I preview the map image, the pi...
Solved
Setting not accessible
by kkytbshq
January 11, 2018 at 11:34 pm
None of the settings buttons are clickable when I create a timeline.&n...
Solved
Problem with photo’s on timeline posts
by Artur
January 9, 2018 at 1:25 am
HiOn my  timeline i have a problem with link to a photo, when i c...
Solved
PrettyPhoto rel on cards image with a no-image URL
by W3B
January 8, 2018 at 1:15 pm
I'd like to link single card images to a pdf (already uploaded in medi...
Solved
Missing month translations on cards date
by W3B
January 8, 2018 at 12:59 pm
I’m using your WP Plugin (v 4.4.4) with WPML (v 3.8.4) with 2 langs: E...
Solved
PHP Warnings in content_timeline_class.php
by W3B
January 8, 2018 at 12:47 pm
I'm using WPML with 2 langs: EN and IT (Where IT is the default one). ...
Solved
Footer logos and links
by Lore7409
January 8, 2018 at 8:36 am
Is there a way to hide the footer logos and links that appear before t...
Solved
full width link
by Lore7409
January 8, 2018 at 8:34 am
Hello I want to know how to change the default BUY NOW text from the&n...
Solved
https warning
by kitcummings
January 8, 2018 at 3:06 am
Hi, I notice that this has been brought to your attention before [and ...