Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

PHP warning & Responsive Issues
by csschlotman
February 12, 2016 at 10:15 pm
Hi there, I'm having issues with this plugin being responsive. Th...
“Styles” dropdown menu missing
by tgpryor
February 12, 2016 at 2:17 am
Hi there, I'm reporting the same problem as "cricketyorkshire" ID 2407...
Can not include quotation marks – it deletes title
by jamesburnt
February 11, 2016 at 8:15 pm
Hi, When I include a " in the title of a tile, it deletes all the...
Read more button link to post page
by Jacinta
February 11, 2016 at 5:40 pm
Hi there,I’ve downloaded the front_html.php file you directed to in ti...
Slow query
by solso
February 10, 2016 at 5:59 pm
We encounter some slow query issue with caller "ContentTimelineAdmin-&...
Blank wp-admin after installing Memento
by mitang
February 10, 2016 at 12:38 pm
I just bought your theme Memento WP on themeforest.com. I go...
Responsive lighbox, fonts and content issues
by icruzmiguel
February 10, 2016 at 3:22 am
1. When you use the lightbox option, in the responsive version the sit...
Warning and Notice in WP
by claudiusherwig
February 9, 2016 at 12:03 pm
Hello Shindiristudio, when I install iMapper in WP (4.4.2) I get the f...
Timeline item doesn’t scales for responsiveness
by jasonr
February 9, 2016 at 1:42 am
I'm using the Phoenix theme (http://www.shindiristudio.com/timelinewp/...
Can’t add images to my items in my timeline
by tbgnelson
February 9, 2016 at 1:30 am
I'm redesigning a site using the Bridge theme. I created some posts wh...
Installing The Demo Content
by Tyche
February 8, 2016 at 11:50 pm
Hello,I have recently purchased your Anivia template for Wordpress.I a...
usquare gallery pictures flip over the page top
by ReinhardtEd
February 8, 2016 at 11:35 pm
On http://www.hainamring.de the usquare plugin doesn't run. The pictur...
Timeline not rendering.
by godlyone1974
February 8, 2016 at 10:49 pm
The timeline is not appearing on my site when clicking through to the ...
Cuts off end items
February 8, 2016 at 7:13 pm
Hi,The slider is cutting off the two right and left items. How can I c...
Change language
by Jacinta
February 8, 2016 at 5:07 pm
Hi there,Just bought the plugin, love it so far! But I’m building a si...
How can I float left first slider?
by okalicode
February 8, 2016 at 11:11 am
Hello. Thanks to all for this beautiful timeline design and codes.How ...
Frontend Builder Errors
by tripleefusion
February 7, 2016 at 5:31 pm
The site: smartshields.com is having the following errors in the front...
Turning off the image pop up?
by epicwinpt
February 7, 2016 at 3:33 pm
Hi there, Is there a way to turn off the pop up window when you c...
Error Message When Adding Products
by trentbowen1982
February 7, 2016 at 8:15 am
When I add imapper at the bottom I get an error message.Warning: Inval...
Error messages on all installs of Frontend Builder
by torweb
February 7, 2016 at 7:34 am
I've made many purchases of Frontend Builder and all have been working...
Responsiveness of Maps
by rundumfitness
February 6, 2016 at 5:54 pm
Hey,I have a little problem with your plugin which makes it acutally w...
custom menu widget won’t work
by torweb
February 5, 2016 at 9:45 pm
I have a page with a custom menu widget in the right sidebar.  If...
Missing Documentation
by dexperio
February 5, 2016 at 1:28 am
Hi, I can't find the documentation for the plug-in. Please provide inf...
Different colors for different timeline categories
by Darwyn43
February 4, 2016 at 10:39 pm
Hi recently opened ticket 24115, but you guys closed it without r...
Geneal options > Grayscale mode
by minionek
February 3, 2016 at 2:11 pm
Dear stuff uSquare,I have create an uSquare with 4items (you can see i...
Timeline top line
by ntwebpt
February 3, 2016 at 2:40 am
Hi.I have explored your plugin but i can't make the same functionality...
Maximum number of timeline items?
by FODO1
February 2, 2016 at 7:26 pm
Hi I am adding timeline content to the default Content Time (WP versio...
Denver Timeline Card Style
by RSilva
February 2, 2016 at 7:21 pm
Could you please send the styling options that were used to create the...
Read More button directly lnking to post
by mattwilliamsyogi
February 2, 2016 at 1:54 pm
Hi, as in support ticket id - 24492I'd like to be able to open th...
Shortcode not working
by kdesignPT
February 2, 2016 at 11:49 am
I am really upset!! I've asked before I buy if It will be fine to upda...
Disable PrettyPicture image open
by EmergeOnlineWebDesign
February 1, 2016 at 2:55 am
(1) Is there any way to turn off or disable the link that opens the im...
Read More button to open post in full page
by EmergeOnlineWebDesign
February 1, 2016 at 2:49 am
I love the plugin so far. Just wondering if there was anything in the ...
Warning: invalid argument issue
by mshapirobarr
February 1, 2016 at 1:22 am
Hi, I am receiving an invalid argument error for line 238, and ca...
trying to change "info" to "background"
by janisb6
January 31, 2016 at 7:45 pm
I changed "info" to "Background" on usquare_settings.php but it i...
Not displaying
by nathanhorn
January 31, 2016 at 12:01 pm
Hi,I've set up a content timeline but nothing shows. I tried putting i...