Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

Open
Theme options content – how to translate with WPML
by mitang
June 27, 2016 at 8:54 am
This problem is NOT solved! You closed ticket below without solvi...
Open
Date for upcoming days
by wahyoo
June 27, 2016 at 8:38 am
Hii,i already buy your plugin, it's very usefull for us and working gr...
Open
Mobile Responsive Node Descriptions overlapping
by nehavivekpatil
June 27, 2016 at 7:52 am
Hi,The timeline node descriptions are overlapping in responsive/mobile...
Open
Language Paroblem
by hitoursge
June 27, 2016 at 12:15 am
i have a problem. i need to type in Russiand and Georgian Languages bu...
Open
Re-submitting ticket
by katiet0624
June 24, 2016 at 10:25 am
I submitted a ticket 2 weeks ago and have not heard anything. I have r...
Open
USquare Not Working
by PremierPunditry
June 24, 2016 at 2:16 am
Hello,I just tried using the USquare plugin and it is not showing the ...
Open
Timeline is not working
by Alexiss21
June 23, 2016 at 11:50 pm
Hi guys,at first. I really like your timeline. I tried it at live prev...
Open
No Link in some items
by chixxen
June 23, 2016 at 7:14 pm
Hi, I'd like to have no links in some of my items - how is that possib...
Open
Duplicate image mapper
by Creative
June 23, 2016 at 5:20 pm
Hello,It is possible to duplicate an image?I really need this because ...
Open
Multiple problems
by anton123
June 23, 2016 at 9:20 am
Hi there, Please help to resolve the following issues ASAP:I’m using t...
Open
Auto update
by ricardocrivleli
June 22, 2016 at 1:02 am
I'd like to know how to auto update the timeline when I post a new pos...
Solved
All-around slider adds space at bottom of div
by mikesol
June 21, 2016 at 11:12 pm
On www.ensemble101.fr, if you scroll down to the "Nous" section (green...
Open
Need to change timeline to show only years
by USM
June 21, 2016 at 10:28 pm
I have been looking for how to change the display on the timeline to y...
Open
WP Upgrade causes Front End Builder Links to fail
by bbernste
June 20, 2016 at 11:23 pm
When clicking on links (e.g. add row within the development interface)...
Open
Unable to edit any Front-end builder elements
by DefaultBlue
June 20, 2016 at 11:08 am
Trying to edit text and images within the rows/boxes and it just jumps...
Open
Gap at the beginning of the timeline
by nehavivekpatil
June 19, 2016 at 9:33 pm
Hi,My content timeline has an empty space at the right end. How do I s...
Open
image problem in timeline
by domeniin
June 19, 2016 at 4:03 pm
Hello,I don't understand why I can not choose an image in the timeline...
Open
Content timeline responsive issues
by cbrdck
June 18, 2016 at 4:44 pm
Looking at the layout from a mobile phone, the cards are unpropotioned...
Open
How can I remove + (Plus) Icon?
by fthzn
June 18, 2016 at 6:07 am
Hello,First of all, I had been saving your plugin in my "Must Have Soo...
Solved
jSquare: purchased wrong version
by Pwesling
June 18, 2016 at 12:35 am
Our IEEE group told me they used uSquare for their conference website,...
Open
Adding CSS
by torweb
June 17, 2016 at 6:04 pm
I'm trying to adjust a content rows width and add some padding to the ...
Open
Images in timeline
by childsdream
June 17, 2016 at 4:30 pm
Hi Images are not shown in our timelines.Added an item with image...
Open
(URGENT) Error message for the URL
by russellhuang
June 17, 2016 at 4:15 am
Hi there,Thanks for the great work of building the awesome plugin. I g...
Open
Refund rewuested
by guycarnegie
June 16, 2016 at 9:33 pm
Hi,I don't want to go into details, but I've tried to install your dem...
Open
Multiple issues with responsive view
by quantum
June 16, 2016 at 11:55 am
Hello, i experience the same problem as described in this post. http:/...
Open
Error message
by felicitasmm
June 15, 2016 at 10:23 pm
Hello!I installed de dlight light plain demo and when i try to customi...
Solved
Multiple issues with responsive view
by mensmaximus
June 13, 2016 at 9:08 pm
I have some serious issue with the responsive view of content timeline...
Solved
PAGE BUILDER BROKEN WITH WORDPRESS UPDATE
by bigdu
June 13, 2016 at 8:35 pm
My page builder has broken when the site was updated automatically...N...
Open
Cant activate plugin – memory issue
by Gillianphenix
June 13, 2016 at 7:52 pm
Hi,I purchased your plugin but i'm having trouble activating it. i'm g...
Open
Translate Month on card front cart
by mjouan
June 13, 2016 at 5:04 pm
Hello,My web site is on French and an English. It's great, now i can t...
Open
Ajax-content
by aldosari95
June 11, 2016 at 3:35 pm
Hello,So I am not sure what does the ajax-content.php, and ajax-conten...
Open
Hide dates
by katiet0624
June 9, 2016 at 3:12 pm
Hey there!How can we remove the dates and/or just have one year featur...
Open
Issues With Responsiveness
by ssilver989
June 9, 2016 at 1:28 am
Site: www.concordcarpet.comI am having an issues with responsiveness w...
Open
Memento theme won’t even load
by lilgee34
June 9, 2016 at 12:25 am
I can't get the demo images or content to upload. I get a 500 server e...
Open
open in new window
by teristep
June 8, 2016 at 8:46 pm
Hi, not sure if we have a problem, but it might be a setting...When I ...