Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at firstname.lastname@example.org.
Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Friday – within 24-48h in the order they were received.
From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.
Card width / card margin
February 19, 2020 at 3:15 pm
Hi, is it possible to configure the margin of the cards to be alw...
January 10, 2020 at 8:45 am
hello the content box under the image will not change colour, I have a...
Spread out years on mobile
January 8, 2020 at 10:28 pm
Hello,My timeline is not yet live so I cannot share the login informat...
Responsive is not working…
January 7, 2020 at 6:27 pm
When I test your demo version, the mobile version works very well but ...
Content Timeline Mobile View
December 14, 2019 at 8:34 am
Hi there The mobile view of the dated timeline is not viewing properly...
Add Images to Content Box
December 3, 2019 at 4:24 pm
Hey Guys, we recently purchased your plugin for the team section ...
Navigate to a specific card
November 20, 2019 at 12:54 pm
HiIs there any possibility to navigate to a specific card by using a l...
Arrow colour not updating
November 11, 2019 at 1:02 pm
Hello there,Hope you can help? I am trying to change the colour of the...
Change pin content height
November 8, 2019 at 1:11 pm
Hi there, We purchased the plugin yesterday and i have been ...
Shortcode not working
November 1, 2019 at 11:32 am
Hi there,I have set up a timeline and saved it. When I paste the short...
Styling or removing element
October 18, 2019 at 11:56 am
Hi support! I need to either get rid of the title-box (mouse over effe...
Question about timeline link
October 7, 2019 at 6:24 pm
Wondering if it is possible to have the read more link to a Vimeo vide...
Open by default
October 3, 2019 at 12:02 pm
Hello,Is there a way to make a pin open by default ? I saw this p...
Add a new field
October 2, 2019 at 12:03 pm
Hello,I would like to add a new field to the pin content, I managed to...
Default pin action
September 3, 2019 at 10:29 pm
Where can you set the "default pin action" for an imapper image ?
Stop hover on click
August 27, 2019 at 5:48 pm
I want content boxes to appear when a user hovers on an icon, but ...