Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

Open
Add posts dinamically
by jan
August 17, 2018 at 12:00 pm
Hi Shindirithe "Add posts dinamically" Checkbox ist set in my timeline...
Open
Import demo content
by slpcom
August 17, 2018 at 9:37 am
Hi, I want to import demo content on my site www.lavorareamilano.it.Ho...
Open
Vertical & Horizontal slider Responsive issues.
by lmgsupport
August 15, 2018 at 11:16 pm
I've been working with this product several hours now to understand it...
Open
Set Active Class
by lmgsupport
August 14, 2018 at 9:07 pm
Looking to set active Class on the circle_slider_thumb and circle_slid...
Open
make the read more link NOT opening a new tab
by lorenzop
August 10, 2018 at 5:52 pm
Hi, I want than the read more link does not open in a new tab but in t...
Open
Text not visible in pin 2
by veerle
August 9, 2018 at 1:29 pm
Hello,I created an iMapper and the first pin looks perfect. When I cre...
Open
Pins not scaling
by thorndikedev
August 8, 2018 at 9:10 pm
How can i get the pins on my map to scale with the map for a responsiv...
Open
Timeline Arrows Only Allowing One Click Responsive
by wurstrti
August 7, 2018 at 10:12 pm
Hi. I am seeing what I believe is a bug while using Content Timeline j...
Solved
How to fix the strange number of the year
by grace
August 6, 2018 at 9:55 am
Hello, Please see the link below:https://www.dropbox.com/s/uikxss...
Solved
Close the lightbox effect?
by grace
August 6, 2018 at 9:52 am
Hello,Can I close the lightbox effect? because It seems not good ...
Solved
Close the lightbox effect?
by grace
August 6, 2018 at 9:52 am
Hello,Can I close the lightbox effect? because It seems not good ...
Solved
Carousel don’t working.
by thapaparpat
August 6, 2018 at 6:21 am
Please, Can you help me?Carousel don't working.please check it.I have ...
Solved
Embeded Youtube video
by GL29PA
July 30, 2018 at 4:45 pm
Hi,I tried to embed Youtube video in a Timeline post without any luck ...
Solved
Global Settings / Card Settings / Button Settings
by GL29PA
July 30, 2018 at 1:06 pm
Hi, I have piurchase your plugin today and installed it. Unfortunately...
Solved
All Round slider throwing jquery errors
by tony
July 27, 2018 at 5:22 am
Hi,All Round slider throwing errorssee page errors, http://www.hi...
Solved
uSquare has stopped working
by CYYoga
July 26, 2018 at 2:42 am
I try to add a new person to uSquare and the plug-in does not upd...
Solved
dissapointed
by rmontgomery2010
July 21, 2018 at 6:19 am
We are very disappointed with the functionality of this plugin to incl...
Solved
Web Integration | Timeline Extends Beyond Viewport
by agriffin
July 17, 2018 at 9:24 pm
I'm a graphic designer with an architecture firm. We're looking to add...
Solved
Pin only visible on hover
by sont
July 13, 2018 at 9:42 am
Hi reader,Thank you for making iMapper. Perfect plugin so far. On...
Solved
Pictures/Information Not Appearing for Each Item
by wegrynent
July 13, 2018 at 3:04 am
I am experiencing this error on my page where the information and pict...
Solved
The plugin settings doesn’t work
by danieldesign
July 12, 2018 at 11:01 pm
Hi,After plugin installation I faced a problem with plugin setting&nbs...
Solved
imapper not shown in the first time of page load
by bmipp
July 12, 2018 at 8:11 am
hi i wonder if this is highlighted before, but i found that usually th...
Solved
timeline not showing years
by dylan
July 5, 2018 at 10:43 pm
After creating a content timeline with the Montgomery style, only one ...
Solved
how to remove pics ?
by grace
July 3, 2018 at 4:55 am
Please see the link belowhttps://www.dropbox.com/s/ae4p761ijc9s9m9/%E8...
Solved
Background disappears
by janbos
June 27, 2018 at 10:27 am
On my home page the background disappeared. But when i set the homepag...
Solved
4.4.2 – Multiple Blind SQL Injection From WP Scan
by chiggins33
June 26, 2018 at 7:57 pm
I currently have your plugin loaded on one of my sites.  I use ma...
Solved
Cannot change dates to years only !!!
by cn
June 22, 2018 at 9:57 am
Hi,I have sent two contact requests already with no reply. This is ver...
Solved
How to use
by lutita02
June 21, 2018 at 11:57 pm
im trying to use the plugin but the pins move out of place. Don’t disp...
Solved
Card image link to open Active View Card
by jbaker
June 21, 2018 at 4:29 pm
I love the plugin so far, but need to fix one thing. I am using t...
Solved
Timeline type – group by year / current year CSS
by soundstormvfx
June 19, 2018 at 11:42 am
Hi Shindiri Support team! I'd like to use the option "group by year" u...
Solved
Fatal Conflict with DIVI
by Liveby5
June 19, 2018 at 8:30 am
HI there.My client has been using an expired version of this plugin fo...
Solved
Lightbox question
by dbruzzese84
June 18, 2018 at 10:18 pm
Hello, I am not sure how to add a lightbox image to one of the pins? C...
Solved
Images not clicking through to url
by stripedaardvark
June 18, 2018 at 8:44 pm
Hello. I'd like the images to also click through to a specific url (id...
Solved
preview works but timeline disappears on live page
by jimmythet
June 13, 2018 at 11:41 pm
Hi - we just purchased Content Timeline for use on Wordpress with the ...
Solved
iMapper content below not working
by webartcode
June 12, 2018 at 12:44 am
Hi, I just bought the plugin and im struggling to use it properlyConte...