Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

Solved
Plugin isn’t working
by jsandrini
June 18, 2013 at 9:05 pm
Here is what I get after setting it up.   http://alkalife.com/blo...
Solved
Cannot upload or use image
by santrans
June 17, 2013 at 4:14 pm
Hello We purchased the plugin last week. Works fine except that we can...
Solved
Usquare Items layout and Picture with setting
by kateponce
June 17, 2013 at 2:16 am
When I add the shortcodes for the different uquare items in the page e...
Solved
Problems with the plugin
by tobiaspohl
June 16, 2013 at 5:27 pm
http://www.proxpand.com/news   How do I remove these representati...
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Fonts not appearing
by ashtreedesign
June 16, 2013 at 3:23 pm
I've installed the theme successfully, but I've got two issue. 1) The ...
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Duplicate Usquare Items
by lutanda
June 15, 2013 at 11:58 pm
Hey Guys, Just wondering if it is possible to add a button that duplic...
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Link Buttons Are Misaligned
by joshallan
June 15, 2013 at 11:42 pm
Hi there, On my site, the link buttons just below the picture have som...
Solved
Problem Uploading Images
by df50
June 15, 2013 at 1:06 pm
Hi, I just purchased your plugin and am having problems uploading the ...
Solved
Map Markers Google Chrome (iPad Version)
by Michaelwright112
June 15, 2013 at 12:48 pm
The map markers on loose their position when browsing using Google Chr...
Solved
Adjusting Responsive Sizes
by goji
June 15, 2013 at 3:53 am
We are having trouble finding where to modify the responsive sizes.  W...
Solved
image lightbox doesn’t works
by visualjack
June 15, 2013 at 3:48 am
hello, i've problems with image lightbox. when i click on image the li...
Solved
Functions properly in Preview but not in post/page
by bertc
June 14, 2013 at 10:43 pm
When building the grid I can preview the functionality and it's workin...
Solved
Init on bootstrap/AngularJS
by tezting
June 14, 2013 at 2:35 pm
Hi, I have two questions. 1. How do i init the timeline from the page....
Solved
Need to change the Arrow-Pointer image
by xscotta
June 14, 2013 at 2:12 pm
Hi, As a designer your options for changing size,  color,  and typefac...
Solved
CSS class for the texts you have in the slider?
by code24
June 14, 2013 at 10:25 am
Hi, in the CSS dropdown box in responsive slider admin there is no alt...
Solved
uSquare causing IE 8 to crash
by rokesmith
June 14, 2013 at 8:56 am
Hi, I have had several site users contact me recently to tell me my si...
Solved
u square grid
by markbinns
June 14, 2013 at 8:43 am
For some reason when the content get long enough that you need to use ...
Solved
How to make to plus icon go away on mouse over.
by ddrivenmike
June 14, 2013 at 3:33 am
I like the slider but do not want the function to zoom in when you hov...
Solved
Images not uploading
by asr2690
June 13, 2013 at 12:45 am
hI, tried to upload images onto the imapper plugin - however, the imag...
Solved
Add Button to Content Section
by bencwitt
June 12, 2013 at 10:34 pm
Is it possible to include a button or link inside the description? For...
Solved
Is it possible to add dynamic content ?
by damon
June 12, 2013 at 10:26 pm
Hi there so basically i make some php requests, gathering some data an...
Solved
Menu responsiveness not working properly
by code24
June 12, 2013 at 1:06 pm
Hi! My installation of Connect doesn't behave as the demo. I'm talking...
Solved
Text Location
by grurio
June 11, 2013 at 8:59 pm
HI, i'm using usquare and want to move the text location beside the pi...
Solved
Scroll Not moving to Right in IE!!
by stephborel
June 11, 2013 at 7:06 pm
Anyone have any ideas as to why the left arrow works in IE, but the ri...
Solved
Responsive Layout @media only screen and (max-width: 479px)
by kernel
June 11, 2013 at 5:52 pm
I am in need of a solution to fix the responsive layout in mobile port...
Solved
Logo in header
by Hobbit
June 11, 2013 at 1:14 pm
Hi im new to wordpress so srry if the question is a bit silly. Im tryi...
Solved
Problem whith icons
by 00Sound
June 11, 2013 at 12:01 pm
Hello. I purchased your theme Connect. I cant insert a icons zone like...
Solved
No Blog or Services below Icon Menu on Homepage
by duvalcs
June 10, 2013 at 10:55 pm
I'm trying to get the blog and services to show up under the icon menu...
Solved
Timeline does not show up
by mojsahoo
June 10, 2013 at 8:25 pm
Hi, the timeline that we downloaded simply does not show up. I have co...
Solved
IE 9 Probleme
by Lecot
June 10, 2013 at 4:02 pm
Sur IE 9 la time line ne s'affiche pas!!!! Merci de votre aide
Solved
Click on Map Pins to Open a Web Page
by Ltakacs
June 10, 2013 at 3:33 pm
I have installed the plug in and set up my image and pins - it is supe...
Solved
Link to a specific item in Timeline
by RaeGun
June 10, 2013 at 12:07 pm
Hi, I want to insert a link on my homepage that will load a new page s...
Solved
Please, help to activate plugin
by belleirina
June 9, 2013 at 3:06 pm
Hello! need your support ASAP! Please! I bought it, installed the plug...
Solved
What is the configuration needed?
by hanatashi
June 9, 2013 at 2:42 pm
I bought your 2 plugin, Content Timeline for WP and usquare for WP. Wh...
Solved
Tabs and accordians still do not work
by alexvalentin
June 9, 2013 at 10:04 am
Hi! I have bought your Connect theme for WP from Envato and I installe...