Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

Solved
Mouseovers Don\’t work in IE or FF
by wshackne
July 30, 2013 at 4:29 pm
I have everything pretty much implemented at http://proclaim.secureshd...
Solved
Random Pin
by scusolar
July 30, 2013 at 4:11 pm
When I create a new image mapper there is a random pin dropped in the ...
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uSquare not working with Jetpack Photon
by pthorson
July 30, 2013 at 2:39 am
I uploaded the photos with Photon disabled and then reactivated Photon...
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Images don’t show up anymore.
by operahaus
July 30, 2013 at 12:26 am
Hi, I've been using this plugin for some time now. As soon as I update...
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General Support – No answer for 17 days now
by tRf2013
July 29, 2013 at 10:18 am
I do not mean to be rude, it´s just that I am now waitung for 17 days ...
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code html – problem
by DRM2013
July 28, 2013 at 3:39 pm
I have this code html: ---- <div class="divspoiler"> <a href=...
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Image mapper not showing in centre
by mc
July 28, 2013 at 2:13 pm
Hi there, I'd like to display the image mapper in the centre of the sc...
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Multiple imappers not working on same page
by mc
July 28, 2013 at 2:10 pm
Hi there, I purchased your plugin and thought it was great until I tri...
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Profile not displaying
by col323webdesign
July 27, 2013 at 12:47 pm
Hey, please take a look: http://col323webdesign.com/churchhope-layout/...
Solved
Mouseover and Onclick Events Don’t Fire
by wshackne
July 26, 2013 at 9:24 pm
Plugin installed at http://proclaim.secureshd.com/who CMS is DNN if th...
Solved
USquare – Universal Responsive Grid for wordpress
by DRM2013
July 26, 2013 at 11:28 am
1. The squares of the names and images do not appear interleaved in ro...
Solved
Pins move to wrong placement
by jrussell
July 26, 2013 at 8:27 am
Hi, Dig the product, but having an issue.  I placed all my pins, but i...
Solved
Use IMapper as Featured image
by jtempelman
July 26, 2013 at 8:25 am
I use an Wordpress Theme that has per post: One large image (the featu...
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Problem with email
by pandorina
July 25, 2013 at 4:41 pm
uSquare is a very good tool and I'm satisfied. But I've a problem with...
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Inserted default full image size
by ozgurpolat
July 25, 2013 at 10:19 am
Hi, I have started using this plug-in, everything is Ok except the ima...
Solved
iMapper plugin interferes with WP Gallery
by canareyka
July 24, 2013 at 10:03 pm
Hi, I just purchased and installed iMapper for my website - www.illume...
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problems with theme?
by teletom
July 24, 2013 at 9:33 pm
hi there, i just installed the usquare plugin for wordpress - and adde...
Solved
Cannot Upload Pictures
by 360cel
July 24, 2013 at 7:42 am
Hello I cannot upload any picture in Image section, Could you please c...
Solved
All-Around jQuery not working on mobile devices
by Naz
July 23, 2013 at 5:42 pm
Hello   I am using the all-around slider and on mobile devices, i...
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Arrows on timeline
by bard
July 23, 2013 at 4:38 pm
Hello, The small arrows do not show  in the timeline above. Could you ...
Solved
uSquare Content Area – Margin Adjustments
by uSquareBuyer
July 23, 2013 at 4:30 pm
(1) After clicking on my icon, the content area drops down.  How to yo...
Solved
Display First Event
by bobinfrance
July 23, 2013 at 9:56 am
I'd like to display the events with the first one showing first, at th...
Solved
Images won’t upload
by tomatow
July 23, 2013 at 9:36 am
There is no place to upload images. I can't do anything with this plug...
Solved
Can’t Add Images
by scusolar
July 22, 2013 at 10:55 pm
Hey, I just downloaded your widget and am having problems adding any i...
Solved
Opening tabs below
by doublevv
July 22, 2013 at 5:37 pm
Hi, I would like to display the opened item (when clicking on read mor...
Solved
Wrong version of usquare
by taranjit
July 22, 2013 at 5:35 pm
Hi, We have purchased the uSquare Wordpress version, which doesnt work...
Solved
Usquare Update
by hyde014
July 21, 2013 at 4:29 pm
I need to update my Usquare to the newest update I'm currently at 1.3....
Solved
Images don’t load
by simonmc
July 21, 2013 at 12:06 pm
I just bought. It does not work. Images will not load from gallery.
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Installation of jQuery Timeline Plugin Failed
by mattb
July 19, 2013 at 4:49 pm
Error message when uploading to Wordpress site: "The package could not...
Solved
italian translation of the theme
by CHARLIEGOLF
July 19, 2013 at 5:27 am
Which function do I have to recall to abtain an Italian localization o...
Solved
href link under item option
by alan
July 19, 2013 at 2:35 am
I tried to insert a href link under item option but it doesn't bring m...
Solved
Insert link under item option
by alan
July 19, 2013 at 2:17 am
Hi there, I tried to insert a link under item option and item open opt...
Solved
How to change border of only Center image
by CampSite
July 18, 2013 at 9:33 pm
We would like to change the color of the center image border.  How can...
Solved
Social Networking Links
by kfishead
July 18, 2013 at 9:11 pm
Very Nice Slider! by default, a Twitter "tweet" link is enabled in the...
Solved
A Few little css bugs maybe?
by duffywinston
July 18, 2013 at 5:54 pm
Few little css bugs maybe? If you visit the site I’m working on here y...