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Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

Content not showing
by AndrewEllis
June 26, 2013 at 6:33 pm
Hi, I have a few issues. 1) The content is not loading in some of the ...
Timeline not showing up
by mojsahoo
June 26, 2013 at 4:50 pm
Hi, the timeline that we downloaded simply does not show up.  Please h...
Javascript errors
by techhodge
June 26, 2013 at 3:18 pm
Here is the list of errors on the back-end which is causing some funct...
pre-purchase query
by NetProfessor
June 26, 2013 at 1:47 pm
Sorry, it is hard to understand why you do not reply to pre-purchase q...
Content Text Not Showing Up
by jskehill
June 25, 2013 at 11:14 pm
Is there a limit on how much text can be in the content area? I wrote ...
Icons in menu not visible
by Stoneway
June 25, 2013 at 3:14 pm
Hi, I'm not able to see the animated icons that I've set up in an icon...
Testimonial issue
by srdesign
June 25, 2013 at 10:13 am
I have added a Testimonial box to my site, on a full-width section of ...
main_menu (dropdown menu) colouring
by srdesign
June 25, 2013 at 3:23 am
I've been digging about in functions.php as I need to change the colou...
by tezting
June 24, 2013 at 3:27 pm
How do I refresh/update the data for a timeline? If I run 'init' again...
text outside of container div?
by BenG
June 24, 2013 at 11:11 am
The text in my uSquare is pushed outside the container and is not up t...
Imagebox font size
by srdesign
June 24, 2013 at 11:01 am
In my custom css I have set a new size for paragraph text on my site, ...
Nav Menu Issues
by srdesign
June 24, 2013 at 4:34 am
I was originally posting my queries on ticket #591, but since receivin...
Background image
by benelux
June 22, 2013 at 6:40 pm
Hej, i have a question. Can I or how can i make a background image for...
Plugin broke my Theme
by tobiaspohl
June 22, 2013 at 3:34 pm
Why your plugin broke my tabs-function in my theme (rt17-theme), if ti...
Content Timeline doesnt work in my wp theme
by carlgreat
June 22, 2013 at 1:42 am
Content Timeline doesnt work in my wp theme,any guide ?
Images not showing up on timeline
by Deeautiful
June 21, 2013 at 1:37 pm
Anytime I try to click "Change" to add a custom image from my media li...
Wanted plugin – got code
by arbie
June 21, 2013 at 10:04 am
Themeforest has been sucking over the last week or so - hacked cloud c...
uSquare WP Hobby Icons
by jahnyboggle
June 21, 2013 at 8:52 am
Hello,I just purchased your plugin and I am loving it. I have two quic...
USquare WP conflicting with slide shows
by allisonbiggs
June 21, 2013 at 4:40 am
I am having a problem with Usquare conflicting on the site I'm working...
Conflict with FancyBox, possibly Jquery 1.8.2
by theinternetgiant
June 20, 2013 at 11:00 pm
I have been unable to integrate the slider on a one page theme that us...
Shortcode image problem
by alexvalentin
June 20, 2013 at 2:28 pm
Hi! I want to use "shortcode image" but I have a problem. I wish that ...
CSS Not Validating
by BenG
June 19, 2013 at 3:50 pm
Your code has 22 CSS errors and is not validating! Numerouse parse err...
Content box – messed up formatting
by brackenh
June 18, 2013 at 10:54 pm
When ever I add text, it displays fine in the back end, but looks mess...
Grayscale not working
by brackenh
June 18, 2013 at 10:48 pm
Hi I am hosting with Awardspace and according to this page GD library ...
timeline modification – ticket was closed
by cjtc
June 18, 2013 at 9:34 pm
Hello, my ticket: http://support.shindiristudio.com/?tickets=timeline-...
Plugin isn’t working
by jsandrini
June 18, 2013 at 9:05 pm
Here is what I get after setting it up.   http://alkalife.com/blo...
Cannot upload or use image
by santrans
June 17, 2013 at 4:14 pm
Hello We purchased the plugin last week. Works fine except that we can...
Usquare Items layout and Picture with setting
by kateponce
June 17, 2013 at 2:16 am
When I add the shortcodes for the different uquare items in the page e...
Problems with the plugin
by tobiaspohl
June 16, 2013 at 5:27 pm
http://www.proxpand.com/news   How do I remove these representati...
Fonts not appearing
by ashtreedesign
June 16, 2013 at 3:23 pm
I've installed the theme successfully, but I've got two issue. 1) The ...
Duplicate Usquare Items
by lutanda
June 15, 2013 at 11:58 pm
Hey Guys, Just wondering if it is possible to add a button that duplic...
Link Buttons Are Misaligned
by joshallan
June 15, 2013 at 11:42 pm
Hi there, On my site, the link buttons just below the picture have som...
Problem Uploading Images
by df50
June 15, 2013 at 1:06 pm
Hi, I just purchased your plugin and am having problems uploading the ...
Map Markers Google Chrome (iPad Version)
by Michaelwright112
June 15, 2013 at 12:48 pm
The map markers on loose their position when browsing using Google Chr...
Adjusting Responsive Sizes
by goji
June 15, 2013 at 3:53 am
We are having trouble finding where to modify the responsive sizes.  W...