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Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

CSS Not Validating
by BenG
June 19, 2013 at 3:50 pm
Your code has 22 CSS errors and is not validating! Numerouse parse err...
Content box – messed up formatting
by brackenh
June 18, 2013 at 10:54 pm
When ever I add text, it displays fine in the back end, but looks mess...
Grayscale not working
by brackenh
June 18, 2013 at 10:48 pm
Hi I am hosting with Awardspace and according to this page GD library ...
timeline modification – ticket was closed
by cjtc
June 18, 2013 at 9:34 pm
Hello, my ticket: http://support.shindiristudio.com/?tickets=timeline-...
Plugin isn’t working
by jsandrini
June 18, 2013 at 9:05 pm
Here is what I get after setting it up.   http://alkalife.com/blo...
Cannot upload or use image
by santrans
June 17, 2013 at 4:14 pm
Hello We purchased the plugin last week. Works fine except that we can...
Usquare Items layout and Picture with setting
by kateponce
June 17, 2013 at 2:16 am
When I add the shortcodes for the different uquare items in the page e...
Problems with the plugin
by tobiaspohl
June 16, 2013 at 5:27 pm
http://www.proxpand.com/news   How do I remove these representati...
Fonts not appearing
by ashtreedesign
June 16, 2013 at 3:23 pm
I've installed the theme successfully, but I've got two issue. 1) The ...
Duplicate Usquare Items
by lutanda
June 15, 2013 at 11:58 pm
Hey Guys, Just wondering if it is possible to add a button that duplic...
Link Buttons Are Misaligned
by joshallan
June 15, 2013 at 11:42 pm
Hi there, On my site, the link buttons just below the picture have som...
Problem Uploading Images
by df50
June 15, 2013 at 1:06 pm
Hi, I just purchased your plugin and am having problems uploading the ...
Map Markers Google Chrome (iPad Version)
by Michaelwright112
June 15, 2013 at 12:48 pm
The map markers on loose their position when browsing using Google Chr...
Adjusting Responsive Sizes
by goji
June 15, 2013 at 3:53 am
We are having trouble finding where to modify the responsive sizes.  W...
image lightbox doesn’t works
by visualjack
June 15, 2013 at 3:48 am
hello, i've problems with image lightbox. when i click on image the li...
Functions properly in Preview but not in post/page
by bertc
June 14, 2013 at 10:43 pm
When building the grid I can preview the functionality and it's workin...
Init on bootstrap/AngularJS
by tezting
June 14, 2013 at 2:35 pm
Hi, I have two questions. 1. How do i init the timeline from the page....
Need to change the Arrow-Pointer image
by xscotta
June 14, 2013 at 2:12 pm
Hi, As a designer your options for changing size,  color,  and typefac...
CSS class for the texts you have in the slider?
by code24
June 14, 2013 at 10:25 am
Hi, in the CSS dropdown box in responsive slider admin there is no alt...
uSquare causing IE 8 to crash
by rokesmith
June 14, 2013 at 8:56 am
Hi, I have had several site users contact me recently to tell me my si...
u square grid
by markbinns
June 14, 2013 at 8:43 am
For some reason when the content get long enough that you need to use ...
How to make to plus icon go away on mouse over.
by ddrivenmike
June 14, 2013 at 3:33 am
I like the slider but do not want the function to zoom in when you hov...
Images not uploading
by asr2690
June 13, 2013 at 12:45 am
hI, tried to upload images onto the imapper plugin - however, the imag...
Add Button to Content Section
by bencwitt
June 12, 2013 at 10:34 pm
Is it possible to include a button or link inside the description? For...
Is it possible to add dynamic content ?
by damon
June 12, 2013 at 10:26 pm
Hi there so basically i make some php requests, gathering some data an...
Menu responsiveness not working properly
by code24
June 12, 2013 at 1:06 pm
Hi! My installation of Connect doesn't behave as the demo. I'm talking...
Text Location
by grurio
June 11, 2013 at 8:59 pm
HI, i'm using usquare and want to move the text location beside the pi...
Scroll Not moving to Right in IE!!
by stephborel
June 11, 2013 at 7:06 pm
Anyone have any ideas as to why the left arrow works in IE, but the ri...
Responsive Layout @media only screen and (max-width: 479px)
by kernel
June 11, 2013 at 5:52 pm
I am in need of a solution to fix the responsive layout in mobile port...
Logo in header
by Hobbit
June 11, 2013 at 1:14 pm
Hi im new to wordpress so srry if the question is a bit silly. Im tryi...
Problem whith icons
by 00Sound
June 11, 2013 at 12:01 pm
Hello. I purchased your theme Connect. I cant insert a icons zone like...
No Blog or Services below Icon Menu on Homepage
by duvalcs
June 10, 2013 at 10:55 pm
I'm trying to get the blog and services to show up under the icon menu...
Timeline does not show up
by mojsahoo
June 10, 2013 at 8:25 pm
Hi, the timeline that we downloaded simply does not show up. I have co...
IE 9 Probleme
by Lecot
June 10, 2013 at 4:02 pm
Sur IE 9 la time line ne s'affiche pas!!!! Merci de votre aide
Click on Map Pins to Open a Web Page
by Ltakacs
June 10, 2013 at 3:33 pm
I have installed the plug in and set up my image and pins - it is supe...