Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

Solved
Content not showing
by AndrewEllis
June 26, 2013 at 6:33 pm
Hi, I have a few issues. 1) The content is not loading in some of the ...
Solved
Timeline not showing up
by mojsahoo
June 26, 2013 at 4:50 pm
Hi, the timeline that we downloaded simply does not show up.  Please h...
Solved
Javascript errors
by techhodge
June 26, 2013 at 3:18 pm
Here is the list of errors on the back-end which is causing some funct...
Solved
pre-purchase query
by NetProfessor
June 26, 2013 at 1:47 pm
Sorry, it is hard to understand why you do not reply to pre-purchase q...
Solved
Content Text Not Showing Up
by jskehill
June 25, 2013 at 11:14 pm
Is there a limit on how much text can be in the content area? I wrote ...
Solved
Icons in menu not visible
by Stoneway
June 25, 2013 at 3:14 pm
Hi, I'm not able to see the animated icons that I've set up in an icon...
Solved
Testimonial issue
by srdesign
June 25, 2013 at 10:13 am
I have added a Testimonial box to my site, on a full-width section of ...
Solved
main_menu (dropdown menu) colouring
by srdesign
June 25, 2013 at 3:23 am
I've been digging about in functions.php as I need to change the colou...
Solved
Update/refresh
by tezting
June 24, 2013 at 3:27 pm
How do I refresh/update the data for a timeline? If I run 'init' again...
Solved
text outside of container div?
by BenG
June 24, 2013 at 11:11 am
The text in my uSquare is pushed outside the container and is not up t...
Solved
Imagebox font size
by srdesign
June 24, 2013 at 11:01 am
In my custom css I have set a new size for paragraph text on my site, ...
Solved
Nav Menu Issues
by srdesign
June 24, 2013 at 4:34 am
I was originally posting my queries on ticket #591, but since receivin...
Solved
Background image
by benelux
June 22, 2013 at 6:40 pm
Hej, i have a question. Can I or how can i make a background image for...
Solved
Plugin broke my Theme
by tobiaspohl
June 22, 2013 at 3:34 pm
Why your plugin broke my tabs-function in my theme (rt17-theme), if ti...
Solved
Content Timeline doesnt work in my wp theme
by carlgreat
June 22, 2013 at 1:42 am
Content Timeline doesnt work in my wp theme,any guide ?
Solved
Images not showing up on timeline
by Deeautiful
June 21, 2013 at 1:37 pm
Anytime I try to click "Change" to add a custom image from my media li...
Solved
Wanted plugin – got code
by arbie
June 21, 2013 at 10:04 am
Themeforest has been sucking over the last week or so - hacked cloud c...
Solved
uSquare WP Hobby Icons
by jahnyboggle
June 21, 2013 at 8:52 am
Hello,I just purchased your plugin and I am loving it. I have two quic...
Solved
USquare WP conflicting with slide shows
by allisonbiggs
June 21, 2013 at 4:40 am
I am having a problem with Usquare conflicting on the site I'm working...
Solved
Conflict with FancyBox, possibly Jquery 1.8.2
by theinternetgiant
June 20, 2013 at 11:00 pm
I have been unable to integrate the slider on a one page theme that us...
Solved
Shortcode image problem
by alexvalentin
June 20, 2013 at 2:28 pm
Hi! I want to use "shortcode image" but I have a problem. I wish that ...
Solved
CSS Not Validating
by BenG
June 19, 2013 at 3:50 pm
Your code has 22 CSS errors and is not validating! Numerouse parse err...
Solved
Content box – messed up formatting
by brackenh
June 18, 2013 at 10:54 pm
When ever I add text, it displays fine in the back end, but looks mess...
Solved
Grayscale not working
by brackenh
June 18, 2013 at 10:48 pm
Hi I am hosting with Awardspace and according to this page GD library ...
Solved
timeline modification – ticket was closed
by cjtc
June 18, 2013 at 9:34 pm
Hello, my ticket: http://support.shindiristudio.com/?tickets=timeline-...
Solved
Plugin isn’t working
by jsandrini
June 18, 2013 at 9:05 pm
Here is what I get after setting it up.   http://alkalife.com/blo...
Solved
Cannot upload or use image
by santrans
June 17, 2013 at 4:14 pm
Hello We purchased the plugin last week. Works fine except that we can...
Solved
Usquare Items layout and Picture with setting
by kateponce
June 17, 2013 at 2:16 am
When I add the shortcodes for the different uquare items in the page e...
Solved
Problems with the plugin
by tobiaspohl
June 16, 2013 at 5:27 pm
http://www.proxpand.com/news   How do I remove these representati...
Solved
Fonts not appearing
by ashtreedesign
June 16, 2013 at 3:23 pm
I've installed the theme successfully, but I've got two issue. 1) The ...
Solved
Duplicate Usquare Items
by lutanda
June 15, 2013 at 11:58 pm
Hey Guys, Just wondering if it is possible to add a button that duplic...
Solved
Link Buttons Are Misaligned
by joshallan
June 15, 2013 at 11:42 pm
Hi there, On my site, the link buttons just below the picture have som...
Solved
Problem Uploading Images
by df50
June 15, 2013 at 1:06 pm
Hi, I just purchased your plugin and am having problems uploading the ...
Solved
Map Markers Google Chrome (iPad Version)
by Michaelwright112
June 15, 2013 at 12:48 pm
The map markers on loose their position when browsing using Google Chr...
Solved
Adjusting Responsive Sizes
by goji
June 15, 2013 at 3:53 am
We are having trouble finding where to modify the responsive sizes.  W...