Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at firstname.lastname@example.org.
Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Friday – within 24-48h in the order they were received.
From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.