Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

Theme displaying correctly only when logged in
by hemlok
June 6, 2013 at 6:53 pm
The whole header and menu are missing when viewing the page logged out...
iMapper does not work properly
by olvradam
June 6, 2013 at 3:02 pm
Hi, I implemented iMapper on this site here: http://pharma-marketing.e...
Project-based Timeline Release Date?
by Wickwire
June 6, 2013 at 2:42 am
I noticed that in your list of future updates, you list "a project wit...
Setting the wrapper of timeline
by hanatashi
June 6, 2013 at 12:35 am
I know web can change some code to have full-width, but it will have h...
Icon size when clicked
by ceitinn
June 5, 2013 at 1:46 pm
Hi! Is there a way to have the icons open to a bigger size when clicke...
Text displays below content box
by arcoates
June 5, 2013 at 11:57 am
Hi, I have created my uSquare using all the default settings, I have o...
services link in admin menu vanished!
by oficinasandro
June 5, 2013 at 11:43 am
hi, suddenly the services link in the admin menu is vanished, how's th...
Menu and logo layout issues
by srdesign
June 5, 2013 at 9:35 am
I previously posted ticket #181, but it has been closed - so I'm creat...
0px margin columns continued
by srdesign
June 5, 2013 at 8:58 am
I originally posted under ticket #166 but don't seem to be able to add...
by liznyc
June 4, 2013 at 9:02 pm
The feature to open the content does not work in IE10. Please assist i...
tabs disappear in the mobile version
by sucedaneo
June 4, 2013 at 6:27 pm
Tabs disappear in the mobile version, only the timeline. It looks perf...
Arial font
by Artemisia1975
June 4, 2013 at 10:51 am
Hello, I do not find in the list Arial font and I would like to integr...
is it possible to combine
by zigotic
June 3, 2013 at 11:56 pm
Hi Guys, I just purchased the plugin and it looks awesome, was wonderi...
text box it doesn´t work
by gonzalocreario
June 3, 2013 at 10:07 pm
I create different items i usquare. we added all the data, checked it ...
updating the plugin
by ashamis
June 3, 2013 at 9:21 pm
I am still stuck in version 1.3 and would like to upgrade, since there...
Custom Categories
by br0-briang
June 3, 2013 at 6:10 pm
Please tell me what I am doing wrong?  I am trying to customized the c...
plugin doesn’t work as intended
by gbenjamin
June 3, 2013 at 5:00 pm
Hello!   I've created some items, just to see this plugin work, b...
How to reverse timeline date order?
by srivi
June 3, 2013 at 8:31 am
I like to reverse the timeline date order which is currently in ascend...
Two lightbox options appear over image hover
by thepipeguys
June 2, 2013 at 3:01 pm
Hello,   I just recently purchased this plugin and I love it. I j...
Connect options not working!
by doja
June 2, 2013 at 9:56 am
Hi Br0, I seem to be experiencing problems with this theme right from ...
Usquare plugin
by creativeabilitynetwork
June 2, 2013 at 3:29 am
I have installed and set up the plugin with no problems and it looks f...
Windows 8 grid creation
by arthur3d
June 2, 2013 at 3:25 am
I am not able to give spaces between the items to be able to get simil...
Content Colour
by euee72
June 1, 2013 at 9:09 am
Using the uSquare plugin interface whenever I change the font colours ...
Custom css
by hemlok
May 31, 2013 at 8:14 pm
I bought the theme and am customizing it to my design, but there are s...
Wrong Plugin Purchased
by yyyy8888
May 31, 2013 at 7:03 pm
I meant to purchase the Content Timeline for my wordpress site. Howeve...
XSquare WP Theme Installation
by kolagrey
May 31, 2013 at 6:02 pm
Hi, Thank you for this wonderful theme. I installed the theme and ever...
IE year styling messed up
by sysalli
May 31, 2013 at 5:14 pm
by bgiesen
May 31, 2013 at 4:13 pm
I have tried to install this theme by going to Appearance, Themes, Ins...
Deleting slider items from left side
by aslanov
May 31, 2013 at 12:08 pm
please look at example image http://joxi.ru/xYOoUdg5CbC8IvsIkfQ How ca...
Text in content box not displayed
by nlvq
May 31, 2013 at 10:38 am
Im pasting in a little paragraph into the content box but it is not di...
uSquare makes page \
by HaggardCaptain
May 30, 2013 at 9:56 pm
Hi, I have been having an issue with uSquare making the webpage "jump"...
Suddenly getting ==> user agent stylesheet issues
by madesign54
May 30, 2013 at 5:23 pm
I don't understand - we seem to be having LOADS of problems with CHROM...
usquare functions php
by nickzest
May 30, 2013 at 2:17 pm
Hi We've been trying to foind and fix an issue with usquare, see scree...
Social network links
by jskehill
May 30, 2013 at 1:51 pm
Could you please tell me how to make the social network links, link to...
Social Network Links
by stephse
May 29, 2013 at 10:51 pm
Hello, the social network links direct to my own page:  www.example.co...