Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

Solved
Plugin Compatibility Issue
by ecommjuice
June 1, 2017 at 4:30 pm
Hi, we're experiencing some problem with Content Time Line plugin...
Solved
Trouble on mobile devices
by artig70
June 1, 2017 at 11:45 am
Hello,I have a problem with the plugin on mobile devices (less than 64...
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iPhone swipe shifts 2 images at a time
by digitalchaos
May 31, 2017 at 8:31 pm
Hello,On our site http://guelph150.ca/ the timeline is working very we...
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Horizontal timeline navigation disappeared
by DBB
May 31, 2017 at 3:12 am
I've had this installed and working, and have come back to it after a ...
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date year – atlanta
by juanje
May 30, 2017 at 10:23 am
Hello, I want to put the dates "for years" in the atlanta template but...
Solved
Unable to add images to cards in new updated vs.
by Chedr
May 26, 2017 at 7:50 am
Hi there,Since updating the plugin yesterday we have been unable to ad...
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Showing more than 3 cards
by Haegeman
May 25, 2017 at 8:48 am
Hi,I've just installed your pluging. Everything looks good. When ...
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Don’t show up over Chrome and Opera
by epimazzo
May 24, 2017 at 10:22 pm
Hi,The plugin does not come up over latest Chrome and Opera versions. ...
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Grouping by categories not working…
by en22
May 24, 2017 at 7:06 pm
Hello, I'm experiencing problems trying to group events under a d...
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Out dated plugin
by VPS
May 24, 2017 at 6:56 pm
I purchased this plugin a couple of years ago and I have created a few...
Solved
Hhow to open link in Same tab.
by bhargav
May 24, 2017 at 1:57 pm
This is the code i'm using, Copied directly from the demo page. H...
Solved
Http google fonts breaking https
by jjma
May 24, 2017 at 12:37 pm
Plugin is loading google fonts over http when our site is using https....
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White screen of death
by jjma
May 24, 2017 at 12:08 pm
Looks like the plugin is trying to take too much of the server resourc...
Solved
Thumbnails Not Registered in WordPress
by restontechwiz
May 24, 2017 at 5:10 am
Thanks for a great plugin...We found a bug though with the way the thu...
Solved
Pin open overlay on image
by Novakus
May 20, 2017 at 3:47 pm
Hi,I am trying to make that the click on pin would open a lightbox tha...
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Pins are not lining up correctly
by Jwin970
May 20, 2017 at 12:14 am
Hi, I am using the Area Pin and when setting my hot spots up on the ba...
Solved
upper label text not showing
by designbycline
May 19, 2017 at 7:13 pm
I'm entering "upper label text" for the "text label above the small ci...
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not handling dates in the same year well
by tdaly
May 19, 2017 at 6:03 am
I have a set of dateshttps://www.screencast.com/t/w8ezjxcyI'm using th...
Solved
Scroll and arrow navigation buggy in Chrome
by crbarnett
May 18, 2017 at 6:52 pm
Hello,I believe my support may have expired for this plugin already, b...
Solved
cant get this plugin to work
by shaunroberts
May 18, 2017 at 5:38 pm
I'm not 100% sure why it's not loadingHere is the link :- http://...
Solved
Timeline shortcode not showing with divi theme
by mbkwillbe
May 17, 2017 at 10:08 am
Hi, I have installed "Content Timeline" and added one shortcode on the...
Solved
Content Timeline Displays NaN
by sybil938
May 17, 2017 at 8:06 am
Hi,We used content timeline plugin at the http://www.fizbii.com/&...
Solved
Show just month and year on cards
by MikeShake
May 16, 2017 at 6:06 pm
We want to use the Sacramento style and the dates to display spelled o...
Solved
Content Text/Image Not Appearing
by harleycreative
May 15, 2017 at 9:18 pm
I can't seem to get photos or content text to show up on content cards...
Solved
Font not rendering correctly
by shorterthanmiles
May 13, 2017 at 10:15 pm
Hello,2 questions.1. The timeline captions are no longer displaying th...
Solved
Restrict content to Posts Only
by Cardscale
May 12, 2017 at 11:13 am
Hi,I'm confused.I am trying to show all of the posts created with a ca...
Solved
Remove Arrow Icon
by kolleen
May 12, 2017 at 8:06 am
How can I remove the arrow icon? Maybe it's obvious but I don't see an...
Solved
Help with Logo Grid Format
by kolleen
May 12, 2017 at 12:44 am
Can you export the logo grid you sent up as a sample for me to import?...
Solved
trouble editing text styles
by Terka
May 11, 2017 at 3:35 pm
When Im editing the text under the pictures, it goes back to the defau...
Solved
Cannot Add Items to Timeline
by wwsdesign
May 10, 2017 at 11:32 pm
I just installed the plugin after purchasing it last night. When I try...
Solved
Images are not showing
by adrianop
May 10, 2017 at 6:07 pm
Hi, the pictures are not showing...Please see the link above:http://ww...
Solved
Issue with Responsiveness/Extra Green Arrow
by decantery
May 9, 2017 at 4:36 am
Hello, Shindiristudio, I wanted to follow-up as we're having a couple ...
Solved
Timeline not showing at all
by designhouse
May 8, 2017 at 8:32 pm
Hello, the timeline was working fine but it stopped at some point. It ...
Solved
Multiple issues/adjustments
by klf0681
May 8, 2017 at 1:31 am
Hello,I'm looking for some help with a few issues/tweaks: I want to re...
Solved
Timeline in Chinese langage
by GooRoo
May 6, 2017 at 11:22 am
Hello,I want to make a timeline in chinese langage, but it doesn't wor...