Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

fade effect duration
by byonatane
April 25, 2017 at 1:30 pm
Hi, The fade effect for displaying the content on hover is very l...
navigation not working
by tomson
April 25, 2017 at 1:10 pm
this pluging is NOT working with my theme. Not on a desktop and on mob...
Problem with dates in timeline (not show)
by alfonsogomez
April 24, 2017 at 8:09 pm
I would like the events and timeline dates above to appear as in your ...
Can’t scroll or interact with elements
by bionicl
April 23, 2017 at 8:06 pm
Hello,I bought 'Content timeline' on Wordpress and after adding a...
Problem with years display
by siark
April 23, 2017 at 12:03 pm
Hi In the upper timeline I have years being displayed, in 10 year grou...
Icons are not displayed
by msdesktopGmbH
April 22, 2017 at 10:25 am
Hy, the icons (like, share) are not displayed correctly - why?I can se...
Doesn’t show up in Chrome
by rhansen83
April 20, 2017 at 8:43 pm
Hi there, In chrome, it doesn't show item descriptions, only titl...
Frontend builder gives me a memory error
by cortezdiaz
April 20, 2017 at 1:11 pm
Install the last update of anivia and it gives me error to enable the ...
Contact Form and Responsive
by palfreda
April 19, 2017 at 11:38 pm
I have repeatedly emailed Support, had some interaction with them, but...
by pangeareps
April 18, 2017 at 2:05 pm
I am building a timeline for a client and want to have 6 seperate cate...
Content timeline not showing when not logged in
by RensvdSchoot
April 14, 2017 at 11:57 pm
Hello dear support staff, I filed a ticket before about the timel...
Problem adding category posts
by davidb
April 11, 2017 at 3:33 pm
Hi,This is David from CMSHelpLive's support team. We develop a lot of ...
Rearranging the order of thumbnails and quote
by maithri
April 11, 2017 at 12:22 am
- can we edit your code or do we have to only use the panel to change ...
Shortcode dosen´t working
by azmarketing
April 10, 2017 at 1:22 pm
Hey guys,Not sure why, but when im using Elementor and trying to ...
Disable Google Fonts
by mrperibanez
April 7, 2017 at 9:59 am
HiI am using Content Timeline in a China based website, as you know, t...
Only the load bar is displayed
by msdesktopGmbH
April 6, 2017 at 9:45 pm
I have installed the plugin, the posts are displayed, when opening the...
Images are not saved
by Larido
April 6, 2017 at 3:58 pm
Images are not saved by contnet-timeline plugin.-timeline is embeded h...
Change date system on cards
by siark
April 5, 2017 at 12:31 am
Hello, I like the timeline very much and have managed to set it up nic...
Add new from Post not working
by PhilTerrett
April 3, 2017 at 3:02 pm
When I click the add new from post in a Square nothing happens, please...
content in cards not updating in active view
by trace621
March 30, 2017 at 8:37 pm
When i update a page or post with new content and refresh the timeline...
arrows styling
by trace621
March 27, 2017 at 4:45 pm
How do i change the timeline arrows to no background color and bl...
on page fields in backend not working
by Ched
March 27, 2017 at 1:41 pm
Hi there,We can not move the items in sidebar to work the plugin - we ...
Issues after importing demo content
by cjmascareno
March 27, 2017 at 6:02 am
Hi guys!I need your help with your theme, I'm having many issues after...
miss placed items
by suehughes12
March 24, 2017 at 9:20 pm
Could you please look at this page, http://9b7.381.myftpupload.com/his...
content timeline with theme bridge
by sepha
March 24, 2017 at 1:08 pm
Hi, I can´t get the content timeline show with the first call of my we...
1st/31st of a month pins are cropped
by nolazybits
March 23, 2017 at 10:49 am
Pins showing on 1st / 31st (grouped by month obviously) will be croppe...
Problems with arrow keypress to move between card
by nolazybits
March 23, 2017 at 10:46 am
Using the arrow keys to move between card there are 2 problems I can s...
Timeline Issues
by RinoTheBouncer
March 22, 2017 at 10:53 pm
Dear Shindri Studio Support,I bought this timeline for a while and I'v...
full-width time line
by xrd469
March 22, 2017 at 10:15 pm
Hello,I would like to have a full width timeline, something like I saw...
Contact form error
by SocialSupplyCo
March 20, 2017 at 9:22 pm
Hello, I am getting a fatal error on form submission - everything...
Date and month wrong
by sfab
March 20, 2017 at 12:23 pm
Hi. We have translated the month to Swedish in your plugin admin ...
Custom Pin and some Default pins location wrong
by znick46
March 17, 2017 at 6:05 am
Hi,I'm working on this for my client. He's really anal about this and ...
Cannot display content timeline
by zebew
March 14, 2017 at 4:08 am
Dear CS , I have purchased content timeline today, I am facing some pr...
Content Timeline Images Not Showing Up
by EmmaC
March 10, 2017 at 9:57 pm
When I choose an image for my timeline item, it seems to upload just f...
Content Timeline Not Working After Site Margration
by gerah
March 10, 2017 at 2:18 pm
Good DayI had installed Content Timeline plugin on my beta site, first...