Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

Pictures not showing
by lisaeriks
June 13, 2017 at 11:38 pm
Hi Shindiri!I purchased the content timeline plugin yesterday. But ima...
Visual layout of Frontend Builder is not correct
by jenvasko46
June 10, 2017 at 3:14 am
Hi! My client just purchased FEB, and after installing on her website,...
No image appears
by allima
June 7, 2017 at 8:35 pm
I've followed instructions to the letter, and after creating an imap a...
Problems with the DEMO instalation
by kananpek
June 7, 2017 at 6:25 am
i have problem about install the DEMO i have been followed the instruc...
Carousel causing sidebar to load
by beneppard
June 7, 2017 at 5:29 am
I'm using the All Around Slider on 2 pages on my website. At the botto...
Timeline formatting: Jackson
by mysunglow
June 6, 2017 at 6:33 pm
Hello Devs!I've just purchased this product today, and have a question...
Anchor Links
by torweb
June 2, 2017 at 9:32 pm
Is it possible to use Anchor links to jump to different sections withi...
Plugin Compatibility Issue
by ecommjuice
June 1, 2017 at 4:30 pm
Hi, we're experiencing some problem with Content Time Line plugin...
Trouble on mobile devices
by artig70
June 1, 2017 at 11:45 am
Hello,I have a problem with the plugin on mobile devices (less than 64...
iPhone swipe shifts 2 images at a time
by digitalchaos
May 31, 2017 at 8:31 pm
Hello,On our site http://guelph150.ca/ the timeline is working very we...
Horizontal timeline navigation disappeared
by DBB
May 31, 2017 at 3:12 am
I've had this installed and working, and have come back to it after a ...
date year – atlanta
by juanje
May 30, 2017 at 10:23 am
Hello, I want to put the dates "for years" in the atlanta template but...
Unable to add images to cards in new updated vs.
by Chedr
May 26, 2017 at 7:50 am
Hi there,Since updating the plugin yesterday we have been unable to ad...
Showing more than 3 cards
by Haegeman
May 25, 2017 at 8:48 am
Hi,I've just installed your pluging. Everything looks good. When ...
Don’t show up over Chrome and Opera
by epimazzo
May 24, 2017 at 10:22 pm
Hi,The plugin does not come up over latest Chrome and Opera versions. ...
Grouping by categories not working…
by en22
May 24, 2017 at 7:06 pm
Hello, I'm experiencing problems trying to group events under a d...
Out dated plugin
by VPS
May 24, 2017 at 6:56 pm
I purchased this plugin a couple of years ago and I have created a few...
Hhow to open link in Same tab.
by bhargav
May 24, 2017 at 1:57 pm
This is the code i'm using, Copied directly from the demo page. H...
Http google fonts breaking https
by jjma
May 24, 2017 at 12:37 pm
Plugin is loading google fonts over http when our site is using https....
White screen of death
by jjma
May 24, 2017 at 12:08 pm
Looks like the plugin is trying to take too much of the server resourc...
Thumbnails Not Registered in WordPress
by restontechwiz
May 24, 2017 at 5:10 am
Thanks for a great plugin...We found a bug though with the way the thu...
Pin open overlay on image
by Novakus
May 20, 2017 at 3:47 pm
Hi,I am trying to make that the click on pin would open a lightbox tha...
Pins are not lining up correctly
by Jwin970
May 20, 2017 at 12:14 am
Hi, I am using the Area Pin and when setting my hot spots up on the ba...
upper label text not showing
by designbycline
May 19, 2017 at 7:13 pm
I'm entering "upper label text" for the "text label above the small ci...
not handling dates in the same year well
by tdaly
May 19, 2017 at 6:03 am
I have a set of dateshttps://www.screencast.com/t/w8ezjxcyI'm using th...
Scroll and arrow navigation buggy in Chrome
by crbarnett
May 18, 2017 at 6:52 pm
Hello,I believe my support may have expired for this plugin already, b...
cant get this plugin to work
by shaunroberts
May 18, 2017 at 5:38 pm
I'm not 100% sure why it's not loadingHere is the link :- http://...
Timeline shortcode not showing with divi theme
by mbkwillbe
May 17, 2017 at 10:08 am
Hi, I have installed "Content Timeline" and added one shortcode on the...
Content Timeline Displays NaN
by sybil938
May 17, 2017 at 8:06 am
Hi,We used content timeline plugin at the http://www.fizbii.com/&...
Show just month and year on cards
by MikeShake
May 16, 2017 at 6:06 pm
We want to use the Sacramento style and the dates to display spelled o...
Content Text/Image Not Appearing
by harleycreative
May 15, 2017 at 9:18 pm
I can't seem to get photos or content text to show up on content cards...
Font not rendering correctly
by shorterthanmiles
May 13, 2017 at 10:15 pm
Hello,2 questions.1. The timeline captions are no longer displaying th...
Restrict content to Posts Only
by Cardscale
May 12, 2017 at 11:13 am
Hi,I'm confused.I am trying to show all of the posts created with a ca...
Remove Arrow Icon
by kolleen
May 12, 2017 at 8:06 am
How can I remove the arrow icon? Maybe it's obvious but I don't see an...
Help with Logo Grid Format
by kolleen
May 12, 2017 at 12:44 am
Can you export the logo grid you sent up as a sample for me to import?...