Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

Embeded Youtube video
by GL29PA
July 30, 2018 at 4:45 pm
Hi,I tried to embed Youtube video in a Timeline post without any luck ...
Global Settings / Card Settings / Button Settings
by GL29PA
July 30, 2018 at 1:06 pm
Hi, I have piurchase your plugin today and installed it. Unfortunately...
All Round slider throwing jquery errors
by tony
July 27, 2018 at 5:22 am
Hi,All Round slider throwing errorssee page errors, http://www.hi...
uSquare has stopped working
by CYYoga
July 26, 2018 at 2:42 am
I try to add a new person to uSquare and the plug-in does not upd...
by rmontgomery2010
July 21, 2018 at 6:19 am
We are very disappointed with the functionality of this plugin to incl...
Web Integration | Timeline Extends Beyond Viewport
by agriffin
July 17, 2018 at 9:24 pm
I'm a graphic designer with an architecture firm. We're looking to add...
Pin only visible on hover
by sont
July 13, 2018 at 9:42 am
Hi reader,Thank you for making iMapper. Perfect plugin so far. On...
Pictures/Information Not Appearing for Each Item
by wegrynent
July 13, 2018 at 3:04 am
I am experiencing this error on my page where the information and pict...
The plugin settings doesn’t work
by danieldesign
July 12, 2018 at 11:01 pm
Hi,After plugin installation I faced a problem with plugin setting&nbs...
imapper not shown in the first time of page load
by bmipp
July 12, 2018 at 8:11 am
hi i wonder if this is highlighted before, but i found that usually th...
timeline not showing years
by dylan
July 5, 2018 at 10:43 pm
After creating a content timeline with the Montgomery style, only one ...
how to remove pics ?
by grace
July 3, 2018 at 4:55 am
Please see the link belowhttps://www.dropbox.com/s/ae4p761ijc9s9m9/%E8...
Background disappears
by janbos
June 27, 2018 at 10:27 am
On my home page the background disappeared. But when i set the homepag...
4.4.2 – Multiple Blind SQL Injection From WP Scan
by chiggins33
June 26, 2018 at 7:57 pm
I currently have your plugin loaded on one of my sites.  I use ma...
Cannot change dates to years only !!!
by cn
June 22, 2018 at 9:57 am
Hi,I have sent two contact requests already with no reply. This is ver...
How to use
by lutita02
June 21, 2018 at 11:57 pm
im trying to use the plugin but the pins move out of place. Don’t disp...
Card image link to open Active View Card
by jbaker
June 21, 2018 at 4:29 pm
I love the plugin so far, but need to fix one thing. I am using t...
Timeline type – group by year / current year CSS
by soundstormvfx
June 19, 2018 at 11:42 am
Hi Shindiri Support team! I'd like to use the option "group by year" u...
Fatal Conflict with DIVI
by Liveby5
June 19, 2018 at 8:30 am
HI there.My client has been using an expired version of this plugin fo...
Lightbox question
by dbruzzese84
June 18, 2018 at 10:18 pm
Hello, I am not sure how to add a lightbox image to one of the pins? C...
Images not clicking through to url
by stripedaardvark
June 18, 2018 at 8:44 pm
Hello. I'd like the images to also click through to a specific url (id...
preview works but timeline disappears on live page
by jimmythet
June 13, 2018 at 11:41 pm
Hi - we just purchased Content Timeline for use on Wordpress with the ...
iMapper content below not working
by webartcode
June 12, 2018 at 12:44 am
Hi, I just bought the plugin and im struggling to use it properlyConte...
$this.find(…).mCustomScrollbar is not a function
by shgott
June 11, 2018 at 12:27 pm
Hi,after I created a new timline, I pasted the shortcode [content...
Can’t change line height of extended block
by tubertop
June 11, 2018 at 5:30 am
I can't seem to increase the line height of the extended about block a...
how to adjust the timeline
by grace
June 8, 2018 at 8:56 am
1) Can I change circle dot to diamond shape?2) It seems a bug on the y...
how to adjust the line of timeline
by grace
June 7, 2018 at 10:58 am
Can I change the bold of timeline?  Can I change the icon of time...
how to change footer color
by amtnetsa
June 4, 2018 at 8:13 pm
hi i want to change footer color and i do the change from theme c...
how to change color
by grace
June 4, 2018 at 9:48 am
3questions: 1) how to change the hover color? as attachment 1 linkhttp...
Slider and PHP to get images
by Anixthegreat96
June 1, 2018 at 11:55 pm
Hello,Great plugin first of all.I want to use this plugin on my webpag...
Content Timeline WordPress Plugin Width
by josephbarnas
May 29, 2018 at 8:52 pm
I am using the Content Timeline plugin for Wordpress and the timeline ...
Reduce number of items in mobile navigation
by 48North
May 28, 2018 at 7:02 pm
I'd like to reduce the number of "items/years" that are displayed on m...
Approximate years
by morzar
May 28, 2018 at 10:33 am
Hi, My client wants to display item that have approximate years. For e...
ilightbox integration
by morzar
May 28, 2018 at 10:32 am
Hi, I've purchased ilightbox with the hope what it would be compatible...
Add location after date
by artalys
May 25, 2018 at 10:16 am
Hi there, my client asked me if I could add a location after the date ...