Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

Images not clicking through to url
by stripedaardvark
June 18, 2018 at 8:44 pm
Hello. I'd like the images to also click through to a specific url (id...
preview works but timeline disappears on live page
by jimmythet
June 13, 2018 at 11:41 pm
Hi - we just purchased Content Timeline for use on Wordpress with the ...
iMapper content below not working
by webartcode
June 12, 2018 at 12:44 am
Hi, I just bought the plugin and im struggling to use it properlyConte...
$this.find(…).mCustomScrollbar is not a function
by shgott
June 11, 2018 at 12:27 pm
Hi,after I created a new timline, I pasted the shortcode [content...
Can’t change line height of extended block
by tubertop
June 11, 2018 at 5:30 am
I can't seem to increase the line height of the extended about block a...
how to adjust the timeline
by grace
June 8, 2018 at 8:56 am
1) Can I change circle dot to diamond shape?2) It seems a bug on the y...
how to adjust the line of timeline
by grace
June 7, 2018 at 10:58 am
Can I change the bold of timeline?  Can I change the icon of time...
how to change footer color
by amtnetsa
June 4, 2018 at 8:13 pm
hi i want to change footer color and i do the change from theme c...
how to change color
by grace
June 4, 2018 at 9:48 am
3questions: 1) how to change the hover color? as attachment 1 linkhttp...
Slider and PHP to get images
by Anixthegreat96
June 1, 2018 at 11:55 pm
Hello,Great plugin first of all.I want to use this plugin on my webpag...
Content Timeline WordPress Plugin Width
by josephbarnas
May 29, 2018 at 8:52 pm
I am using the Content Timeline plugin for Wordpress and the timeline ...
Reduce number of items in mobile navigation
by 48North
May 28, 2018 at 7:02 pm
I'd like to reduce the number of "items/years" that are displayed on m...
Approximate years
by morzar
May 28, 2018 at 10:33 am
Hi, My client wants to display item that have approximate years. For e...
ilightbox integration
by morzar
May 28, 2018 at 10:32 am
Hi, I've purchased ilightbox with the hope what it would be compatible...
Add location after date
by artalys
May 25, 2018 at 10:16 am
Hi there, my client asked me if I could add a location after the date ...
Timeline by year
by Doucas
May 24, 2018 at 2:06 pm
Hi I'm looking to create a timeline using years instead of days. ...
PrettyPhoto Gallery
by toporski
May 23, 2018 at 1:00 pm
1.  When you click on the featured image on a timeline card - can...
Fatal error
by bogordofski
May 16, 2018 at 12:11 pm
Allowed memory size of 104857600 bytes exhausted (tried to allocate 12...
Font Style not working
by tubertop
May 15, 2018 at 11:14 pm
Hey guys, somehow I'm unable to change any font styles on my page, htt...
Not working on iPhone + other issues
by daviesmpls
May 10, 2018 at 6:18 pm
Hello,I have another open ticket with you as well. But I'm also having...
Link from pin not in new window
by tcirkl
May 10, 2018 at 12:48 pm
Hi,is there a posibility to have links from pins without opening in ne...
HTML Content is not show
by jb13mail
May 9, 2018 at 10:35 pm
Hello, I would like to use the custom HTML option. The probl...
Starting item/month display
by soundstormvfx
May 9, 2018 at 4:51 pm
Hello. I just noticed another problem with the WP Timeline Plugin:If I...
Google Font insecure link browser complain
by camhosting
May 8, 2018 at 11:27 am
This plugin generates below line: <link href="http://fonts.googleap...
Prices and checkout
by flyingmoose99
May 8, 2018 at 6:05 am
Hi I have a shop widget on my Memento home page and i have some prices...
FullScreen Fixed Timeline on the bottom
by morzar
May 7, 2018 at 2:44 pm
Hi,How could I achieve a fullscreen fixed timeline on the bottom on th...
Using years instead of days
by morzar
May 7, 2018 at 2:41 pm
Hi,I need to use your plugin to display several items (50) but from 18...
Avoid the first and the last slide with blank
by grace
May 7, 2018 at 11:40 am
How can i avoid the first and the last slide with blank?https://www.dr...
Hiding Category from Blog Page
by jillane
May 4, 2018 at 9:03 pm
Hello,I am using Content Timeline to display a history series which is...
compare with divi theme?Mandarin?
by grace
May 4, 2018 at 7:46 am
Hello, I used the content timeline, what happen ? Please see...
Image in Pin not mobile responsive
by rollypollyjimmy
May 2, 2018 at 3:15 pm
Hi there,Our image in Pin content does not display properly on mobile....
Timeline icon
by tenthousand
May 2, 2018 at 3:58 am
Timeline is only showing first item on line. I can see all items corre...
Timeline does not work on apple sites
by erictntmax
May 1, 2018 at 10:04 pm
the timeline does not seem to work on apple computers. We tested it on...
Showing "UNDEFINED" above navigation
by daviesmpls
April 30, 2018 at 7:40 pm
Hello!I just bought you're plugin and I really like it! But I'm having...
Slider not responsive
by liveyourbest
April 25, 2018 at 4:54 am
When I view my slider on mobile or narrow browser, the left side is re...