Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

Solved
compare with divi theme?Mandarin?
by grace
May 4, 2018 at 7:46 am
Hello, I used the content timeline, what happen ? Please see...
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Image in Pin not mobile responsive
by rollypollyjimmy
May 2, 2018 at 3:15 pm
Hi there,Our image in Pin content does not display properly on mobile....
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Timeline icon
by tenthousand
May 2, 2018 at 3:58 am
Timeline is only showing first item on line. I can see all items corre...
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Timeline does not work on apple sites
by erictntmax
May 1, 2018 at 10:04 pm
the timeline does not seem to work on apple computers. We tested it on...
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Showing "UNDEFINED" above navigation
by daviesmpls
April 30, 2018 at 7:40 pm
Hello!I just bought you're plugin and I really like it! But I'm having...
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Slider not responsive
by liveyourbest
April 25, 2018 at 4:54 am
When I view my slider on mobile or narrow browser, the left side is re...
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Cant edit Settings?
by goozerin
April 22, 2018 at 9:47 am
Hello Support,i cant edit the Global Settings, Card Settings, Button S...
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I can’t edit my plugin
by keymaster091290
April 20, 2018 at 4:30 pm
I have deactivated all plugins and the plugin will not work. When I cl...
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Problems in integration with DIVI theme and WPML
by juan
April 19, 2018 at 5:51 pm
Hello, we have the plugin content timeline installed in wordpress with...
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Quick View stopped working after 11 Pins
by dfrendt
April 18, 2018 at 8:52 pm
Please look at this page: http://bgi-interactive.com/exploded-views/pt...
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Change Scroll Amount (px)
by thebigb
April 18, 2018 at 6:43 pm
Hi,I added a border and a inner padding (and css box-sizing: border-bo...
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.timeline is not a function
by thebigb
April 18, 2018 at 11:23 am
Hi there,I tried to integrate your content timeline in a (bootstrap ba...
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Option for Read More link in the current window
by camhosting
April 18, 2018 at 9:30 am
I note that the "Read More link" option only allows "Open post in new ...
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Disable Pretty Photo does not work
by camhosting
April 16, 2018 at 12:38 pm
I use latest version of Wordpress and Content Timeline plugin.I have C...
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Content Timeline Crashing WP Site
by RealLifeSheri
April 16, 2018 at 3:43 am
Content Timeline for WP causing Fatal Error & crashing site. When ...
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"Save Mapper" stopped working
by webologist
April 12, 2018 at 10:01 pm
Hi, I'm building a multipoint map for a cemetery. I've been working ri...
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Pin titles on image (don’t want them)
by webologist
April 12, 2018 at 7:28 pm
I'm creating a cemetery map for a client. There are 2400 gravesites th...
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display prettyPhoto lightbox in iframe parent
by soundstormvfx
April 11, 2018 at 3:22 pm
HelloI am using WP Content timeline and I would like to display it on ...
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Installing on Shopify
by liveyourbest
April 11, 2018 at 12:28 pm
Hi!  I'm not extremely techie so bare with me.  I am trying ...
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a few issues with jquery
by erictntmax
April 10, 2018 at 10:15 pm
Hi,We are having a few issues getting the timeline working right.First...
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Having an issue with my Content Timeline Plugin
by alexroys
April 6, 2018 at 9:54 pm
Hi, the content timeline plugin I'm using on my site is having two iss...
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show loadbar – add posts dinamically not work
by msdesktopGmbH
April 5, 2018 at 8:53 pm
I have installed the plugin, the posts are displayed, when opening the...
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read more button and year display
by stripedaardvark
April 3, 2018 at 9:04 pm
1. The read more button creates a small window within the time line, w...
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Anivia DEMO CONTENT
by vuaxitrum
April 2, 2018 at 10:03 am
Dear Shindiristudio,   Please help me to install demo content. Si...
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Trying to Translate to Chinese
by xsivdesigns
March 31, 2018 at 7:13 am
Hi, i am using WPML Translator on my site.When i try to input chinese ...
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Translate full site in french
by chao
March 30, 2018 at 1:15 pm
Hello, i've problem translate, how can i change language of full site ...
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Content timeline settings doesn’t works.
by nicky088
March 29, 2018 at 1:43 pm
Hello, I bought Content Timeline plugin, but when I add new timeline, ...
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Timeline not working
by digib
March 28, 2018 at 4:57 pm
Hi,I've setup Santa Fe demo using Post Categories on my site running B...
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Issues related to mobile version and customization
by abininlive
March 28, 2018 at 11:47 am
Website - http://vjentertainments.in/1. Mobile version is not res...
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Adding new item
by outboxin
March 27, 2018 at 9:35 pm
Hi. The autofill for adding a new post to the timeline is not working ...
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RESTORE MY MAP
by GARY
March 27, 2018 at 7:17 am
HI,I DELETE A MAP IN IMAPPER,IS THERE ANY WAY TO RESTORE IT ?IT'S TAKE...
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Problem with charset encoding
by ScAArY
March 26, 2018 at 10:30 pm
Hello,i have problem with display polish letter in my timeline. I have...
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Map not loading in Safari 11
by Batul
March 22, 2018 at 10:48 pm
Hi, I just loaded the plugin into my DIVI Theme and it is all wor...
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Using several custom pins
by thomasinjinji
March 22, 2018 at 6:53 am
Hello,Is there any way to use different custom pins in the same image?...
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Activating plugin breaks website
by vapidvim
March 21, 2018 at 10:21 pm
Hi,When I activate the plugin it breaks the website layout on everypag...