Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

WPML Issues
by umberto86
January 30, 2018 at 7:24 pm
I installed the plugin on my website and I seem to be having issues wi...
Can not edit basic timeline properties
by jgeorg
January 30, 2018 at 6:07 pm
Hi,I can add a new time line, and add items too.But I can not open the...
Switch Order of Timeline Events
by jeffxcamps
January 29, 2018 at 6:36 am
HI there,This is such a great plugin! I only have one questions about ...
memory limit error
by eagleram13
January 27, 2018 at 7:03 pm
I'm getting a memory limit error when activating the plugin.  I s...
Want button URL to open in same tab
by davidf
January 26, 2018 at 5:37 pm
Hi great addon. Questions; I have created a timeline (flat style) - al...
Timeline Navigation not moving content
by bitofgrace
January 22, 2018 at 8:47 pm
Installed and setup a particular category to display in the timeline- ...
Navigation arrow does not work on SantaFe style
by setthalee
January 22, 2018 at 1:30 pm
When I enable the navigation for SantaFe style (flat line style and na...
Updating plugin without losing current settings
by jverdone
January 21, 2018 at 5:14 pm
I purchased and installed your plugin back in 2013 and just recently p...
Front End Builder not working
by AndyVring
January 19, 2018 at 2:23 pm
no frontend builder! please help
How to set the width of the All Around slider?
by Yellowrsh
January 18, 2018 at 4:11 pm
Hello, at first I'd like to say that I love the slider!My problem is t...
Missing month translations on cards date
by soundstormvfx
January 18, 2018 at 1:57 pm
Hello.I have the same problem as this post: http://support.shindiristu...
content scroller
by steves
January 16, 2018 at 7:36 pm
Hello:I have read the other posts concerning the scroller but didn't f...
Gray square behind pin content arrow
by icemaster
January 15, 2018 at 4:19 pm
Just purchased iMapper yesterday. When I preview the map image, the pi...
Setting not accessible
by kkytbshq
January 11, 2018 at 11:34 pm
None of the settings buttons are clickable when I create a timeline.&n...
Problem with photo’s on timeline posts
by Artur
January 9, 2018 at 1:25 am
HiOn my  timeline i have a problem with link to a photo, when i c...
PrettyPhoto rel on cards image with a no-image URL
by W3B
January 8, 2018 at 1:15 pm
I'd like to link single card images to a pdf (already uploaded in medi...
Missing month translations on cards date
by W3B
January 8, 2018 at 12:59 pm
I’m using your WP Plugin (v 4.4.4) with WPML (v 3.8.4) with 2 langs: E...
PHP Warnings in content_timeline_class.php
by W3B
January 8, 2018 at 12:47 pm
I'm using WPML with 2 langs: EN and IT (Where IT is the default one). ...
Footer logos and links
by Lore7409
January 8, 2018 at 8:36 am
Is there a way to hide the footer logos and links that appear before t...
full width link
by Lore7409
January 8, 2018 at 8:34 am
Hello I want to know how to change the default BUY NOW text from the&n...
https warning
by kitcummings
January 8, 2018 at 3:06 am
Hi, I notice that this has been brought to your attention before [and ...
Position of imap
by Aziz
January 5, 2018 at 10:48 am
Dear Shindiri,I would like to change the placement of the image to the...
Theme installation
by keerthan99
January 5, 2018 at 7:54 am
I got problem with theme installation. i sent you required credentials...
theme intsllation
by keerthan99
January 4, 2018 at 12:08 pm
Just sent details of theme installation. do ASAP
theme intsllation
by keerthan99
January 4, 2018 at 11:18 am
We got a problem while installing the theme. it is showing error pleas...
Size of box
by Aziz
January 3, 2018 at 11:11 pm
Dear Support,I dislike the text scrolling on the hover pop-up. I tried...
Centering timeline on the page.
by MilanCzech
January 2, 2018 at 11:06 am
Hi,I use content timeline in the Droman template and I have a problem ...
Inactive buttons in EDIT TIMELINE
by MilanCzech
December 30, 2017 at 9:06 pm
Hi,i bought WP plugin Content Timeline. I already have an item created...
Different Custom Pins on same map
by emilys
December 27, 2017 at 4:48 pm
I would like to have different custom pins on the same map. For exampl...
Can’t Change "January 1" in Timeline
by emford
December 20, 2017 at 9:04 pm
For starters, your support forum is the FIRST I've encountered that is...
the dinamically loading of new posts does not
by msdesktopGmbH
December 20, 2017 at 6:48 pm
hello, the dinamically loading of new posts does not work on our site....
Nodes on timeline/loading content
by kpatrick
December 19, 2017 at 8:27 pm
Hello,We purchased this for a client site and love it - however the cl...
Plugin activation is failling
by gmiga76
December 18, 2017 at 4:48 pm
Dear Support, My colleague has purchased this plug in for WP .&nb...
Display Projects instead of Posts
by belorico
December 14, 2017 at 5:35 pm
Wondering why can't I get "Projects" to be displayed instead of only "...
timeline in years
by vamuseum
December 13, 2017 at 5:53 pm
Hi,I wish to create a history timeline, like the one based on years th...