Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

Solved
loadbar an dynamic-load
by msdesktopGmbH
March 13, 2018 at 9:13 pm
I have installed the plugin, the posts are displayed, when opening the...
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Timeline breaks page layout and has an Admin Error
by 48North
March 13, 2018 at 12:24 am
Hi,I just installed and tried to setup your plugin but it is breaking ...
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Images Not Displaying in Timeline
by bryanh
March 12, 2018 at 5:52 pm
Hello. I've just purchased and started working with Content Timeline a...
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Settings are non-responsive
by aawasymbiotic
March 5, 2018 at 8:10 am
Hi,I activated the plugin successfully, but when I tried adding a new ...
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Undefined index Error
by tugmariner
March 3, 2018 at 2:42 am
Recently updated the plugin from an older version.  Upon installa...
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Files Missing – not working
by 2dolphin
March 2, 2018 at 10:20 pm
I purchased this plugin ... and installed the content_timeline.zip on ...
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Clear Overlay
by Mhpromo
March 1, 2018 at 8:58 pm
HiDo do I get a clear overlay using the area pin? Also, is square the ...
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Front End Builder won’t work
by tamiejoyce
February 26, 2018 at 11:40 pm
Hello, I purchased and successfully downloaded/uploaded Front End...
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Pointer cursor missing on clickable images
by lrjensen
February 24, 2018 at 12:41 pm
HelloI am using the Montgomery style in Content Timeline and I have se...
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images opening in new window rather than timeline
by maccaferi
February 21, 2018 at 5:46 pm
Hi,I've set up the content timeline but when I click on the images, th...
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error code below slider when activating slider
by roeland
February 21, 2018 at 12:02 pm
Warning: mysql_real_escape_string(): Access denied for user ''@'localh...
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Frontend builder
by anzu
February 20, 2018 at 5:08 pm
Hello!I'm using Anivia Theme WP and tried to edit a page after 2 years...
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Fatal Error on enabling plugin, whole site crashes
by Confpart
February 19, 2018 at 2:09 pm
Website is running WordPress 4.9.4 (running Divi theme)Plugin installe...
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demo blog page and post page can’t see it
by alex89
February 15, 2018 at 5:40 pm
hello i been working my onepage and almost finish but in the section b...
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Translating "read More" button
by EM55555
February 15, 2018 at 2:56 am
I have been able to work with your timeline quite well, but am now dup...
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None of the settings are working
by AvodahStudio
February 14, 2018 at 10:14 pm
When I click on any of the settings to edit, nothing happens. 
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Cannot access to Content Time configuration
by tatafunk
February 14, 2018 at 4:28 pm
If I want to go to global settings, nothing happensEither with: Card S...
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problem to login my WP for plugin frontend_builder
by alex89
February 12, 2018 at 6:57 pm
hi, i just send you a mail, i have this issue that i can't log in to m...
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Global settings button not working
by mariona
February 9, 2018 at 9:28 pm
Hi, I need to change the main colours of the timeline from blue t...
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The plugin is not working properly
by monteserin
February 6, 2018 at 2:03 pm
In this url:http://historiaobjetiva.com/When i click on the "read more...
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Timeline Navigation/View Settings
by mpark8811
February 3, 2018 at 4:13 pm
Hi there, this is such a great plugin. I am using the Montgomery timel...
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Cannot save Chinese character
by dx2437
February 3, 2018 at 4:03 pm
When we upgrade to WP4.9.2 with Traditional Chinese version, Content T...
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Documentation
by cnatalino
February 2, 2018 at 6:17 pm
I would like documentation for iMapper WP. Specifically I am trying to...
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Issue with iMapper WP on Mobile
by Buzznerd
February 2, 2018 at 11:18 am
Hi there - we are having issues with the iMapper pin box not displayin...
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Custom Option Not Working
by studio5agency
February 1, 2018 at 10:22 pm
For some reason when I duplicate a slider item none of the text will c...
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huge problem with menu
by alex89
February 1, 2018 at 5:18 am
hi  i just bought the theme a few days and all ready know ho...
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WPML Issues
by umberto86
January 30, 2018 at 7:24 pm
I installed the plugin on my website and I seem to be having issues wi...
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Can not edit basic timeline properties
by jgeorg
January 30, 2018 at 6:07 pm
Hi,I can add a new time line, and add items too.But I can not open the...
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Switch Order of Timeline Events
by jeffxcamps
January 29, 2018 at 6:36 am
HI there,This is such a great plugin! I only have one questions about ...
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memory limit error
by eagleram13
January 27, 2018 at 7:03 pm
I'm getting a memory limit error when activating the plugin.  I s...
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Want button URL to open in same tab
by davidf
January 26, 2018 at 5:37 pm
Hi great addon. Questions; I have created a timeline (flat style) - al...
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Timeline Navigation not moving content
by bitofgrace
January 22, 2018 at 8:47 pm
Installed and setup a particular category to display in the timeline- ...
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Navigation arrow does not work on SantaFe style
by setthalee
January 22, 2018 at 1:30 pm
When I enable the navigation for SantaFe style (flat line style and na...
Solved
Updating plugin without losing current settings
by jverdone
January 21, 2018 at 5:14 pm
I purchased and installed your plugin back in 2013 and just recently p...
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Front End Builder not working
by AndyVring
January 19, 2018 at 2:23 pm
no frontend builder! please help