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Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

Font Style not working
by tubertop
May 15, 2018 at 11:14 pm
Hey guys, somehow I'm unable to change any font styles on my page, htt...
Not working on iPhone + other issues
by daviesmpls
May 10, 2018 at 6:18 pm
Hello,I have another open ticket with you as well. But I'm also having...
Link from pin not in new window
by tcirkl
May 10, 2018 at 12:48 pm
Hi,is there a posibility to have links from pins without opening in ne...
HTML Content is not show
by jb13mail
May 9, 2018 at 10:35 pm
Hello, I would like to use the custom HTML option. The probl...
Starting item/month display
by soundstormvfx
May 9, 2018 at 4:51 pm
Hello. I just noticed another problem with the WP Timeline Plugin:If I...
Google Font insecure link browser complain
by camhosting
May 8, 2018 at 11:27 am
This plugin generates below line: <link href="http://fonts.googleap...
Prices and checkout
by flyingmoose99
May 8, 2018 at 6:05 am
Hi I have a shop widget on my Memento home page and i have some prices...
FullScreen Fixed Timeline on the bottom
by morzar
May 7, 2018 at 2:44 pm
Hi,How could I achieve a fullscreen fixed timeline on the bottom on th...
Using years instead of days
by morzar
May 7, 2018 at 2:41 pm
Hi,I need to use your plugin to display several items (50) but from 18...
Avoid the first and the last slide with blank
by grace
May 7, 2018 at 11:40 am
How can i avoid the first and the last slide with blank?https://www.dr...
Hiding Category from Blog Page
by jillane
May 4, 2018 at 9:03 pm
Hello,I am using Content Timeline to display a history series which is...
compare with divi theme?Mandarin?
by grace
May 4, 2018 at 7:46 am
Hello, I used the content timeline, what happen ? Please see...
Image in Pin not mobile responsive
by rollypollyjimmy
May 2, 2018 at 3:15 pm
Hi there,Our image in Pin content does not display properly on mobile....
Timeline icon
by tenthousand
May 2, 2018 at 3:58 am
Timeline is only showing first item on line. I can see all items corre...
Timeline does not work on apple sites
by erictntmax
May 1, 2018 at 10:04 pm
the timeline does not seem to work on apple computers. We tested it on...
Showing "UNDEFINED" above navigation
by daviesmpls
April 30, 2018 at 7:40 pm
Hello!I just bought you're plugin and I really like it! But I'm having...
Slider not responsive
by liveyourbest
April 25, 2018 at 4:54 am
When I view my slider on mobile or narrow browser, the left side is re...
Cant edit Settings?
by goozerin
April 22, 2018 at 9:47 am
Hello Support,i cant edit the Global Settings, Card Settings, Button S...
I can’t edit my plugin
by keymaster091290
April 20, 2018 at 4:30 pm
I have deactivated all plugins and the plugin will not work. When I cl...
Problems in integration with DIVI theme and WPML
by juan
April 19, 2018 at 5:51 pm
Hello, we have the plugin content timeline installed in wordpress with...
Quick View stopped working after 11 Pins
by dfrendt
April 18, 2018 at 8:52 pm
Please look at this page: http://bgi-interactive.com/exploded-views/pt...
Change Scroll Amount (px)
by thebigb
April 18, 2018 at 6:43 pm
Hi,I added a border and a inner padding (and css box-sizing: border-bo...
.timeline is not a function
by thebigb
April 18, 2018 at 11:23 am
Hi there,I tried to integrate your content timeline in a (bootstrap ba...
Option for Read More link in the current window
by camhosting
April 18, 2018 at 9:30 am
I note that the "Read More link" option only allows "Open post in new ...
Disable Pretty Photo does not work
by camhosting
April 16, 2018 at 12:38 pm
I use latest version of Wordpress and Content Timeline plugin.I have C...
Content Timeline Crashing WP Site
by RealLifeSheri
April 16, 2018 at 3:43 am
Content Timeline for WP causing Fatal Error & crashing site. When ...
"Save Mapper" stopped working
by webologist
April 12, 2018 at 10:01 pm
Hi, I'm building a multipoint map for a cemetery. I've been working ri...
Pin titles on image (don’t want them)
by webologist
April 12, 2018 at 7:28 pm
I'm creating a cemetery map for a client. There are 2400 gravesites th...
display prettyPhoto lightbox in iframe parent
by soundstormvfx
April 11, 2018 at 3:22 pm
HelloI am using WP Content timeline and I would like to display it on ...
Installing on Shopify
by liveyourbest
April 11, 2018 at 12:28 pm
Hi!  I'm not extremely techie so bare with me.  I am trying ...
a few issues with jquery
by erictntmax
April 10, 2018 at 10:15 pm
Hi,We are having a few issues getting the timeline working right.First...
Having an issue with my Content Timeline Plugin
by alexroys
April 6, 2018 at 9:54 pm
Hi, the content timeline plugin I'm using on my site is having two iss...
show loadbar – add posts dinamically not work
by msdesktopGmbH
April 5, 2018 at 8:53 pm
I have installed the plugin, the posts are displayed, when opening the...
read more button and year display
by stripedaardvark
April 3, 2018 at 9:04 pm
1. The read more button creates a small window within the time line, w...
by vuaxitrum
April 2, 2018 at 10:03 am
Dear Shindiristudio,   Please help me to install demo content. Si...