Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

IMG Optimization
by supportotecnico
July 24, 2017 at 5:57 pm
Hello, I need help in finding out how to optimize few images on my hom...
mobile navigation didnt work
by srimedio
July 24, 2017 at 4:18 pm
hi, please help, mobile navigation not workinghttps://condorgroup.com....
[URGENT] Timeline not showing and Other issues
by cerontek
July 21, 2017 at 8:14 am
Hi,I am on a very short time frame, and therefore need URGENT help wit...
Frontend Builder plugin breaks website
by mhusarek
July 20, 2017 at 10:37 am
Hi, after moving the website from one hoster to another, the frontend ...
Like button is not functioning
by mfareed
July 20, 2017 at 7:12 am
 the Like button is not saving the likes. It reverts back to zero...
Auto Update Post Category
by rasel93
July 18, 2017 at 2:32 pm
Hi,It is possible that the Content Timeline autoupdate when new post o...
Doctype and Images
by callie
July 18, 2017 at 5:16 am
I'm using the Products template and would like to know why changing th...
Undefined Offset
by redeggmarketing
July 12, 2017 at 11:21 pm
Hello,I updated the plugin on a test site and I am seeing a bunch of t...
dates showing January
by mbmorris31
July 11, 2017 at 6:36 pm
It doesn't matter what dates I put in, the display only shows January....
Navigation and Mobile View
by MurcCoder
July 11, 2017 at 3:23 pm
Hi, I have a few questions regarding the navigation menu and also mobi...
Customizing Portfolio Hex Items
by MurcCoder
July 11, 2017 at 3:18 pm
Hi, I'm using the Portfolio Hex section to display work. I am trying t...
The slider locks when sliding.
by acfj
July 7, 2017 at 12:38 am
The slider locks when sliding. It does not always happen, but just go ...
activate prettyPhoto slider for this card
by Carla
July 6, 2017 at 5:16 pm
Hello,I'm trying create a Slider adding more photos, but nothing happe...
Translate theme options with WPML
by netengine
July 6, 2017 at 1:54 pm
Hi there,we need to translate the theme options - logos, contact setti...
Content Timeline missing js files ?
by AptShindiri
July 6, 2017 at 11:01 am
Hello.At a wordpress site we decided to use your plugin ContentTi...
Randomise cards?
by dartingtonhall
July 5, 2017 at 10:44 am
Hi guys - just a general query.  Curious to know if it's possible...
Inserting russian text the plugin shows only ??
by krudin
July 3, 2017 at 9:44 am
Hey!For some reason when entering text in russian language, the text i...
Can not add timelines to timeline
by smohs
June 29, 2017 at 11:21 pm
All the timelines disappeared and the plugin will not allow me to add ...
Disable pretty photo
by bcadesign
June 27, 2017 at 11:17 pm
Hi,I need assistance on disabling pretty photo I have done it in the b...
Posting Items to Facebook
by lindoma
June 27, 2017 at 2:09 pm
Hello. I just bought your plugin uSquare. My question: Is there a poss...
Slow donwload of the page
by Haegeman
June 24, 2017 at 12:54 pm
Hi,The content timeline take a long time to appear on my website.Do yo...
Cant align Content
by tatafunk
June 23, 2017 at 6:32 pm
Have several problems with this plug in. First could not install it. T...
Content width an Content Height
by Kymzo
June 23, 2017 at 10:06 am
http://osteolyon.fr/motifs-de-consultation/Hi, thanks for your great p...
Error appears when i try to install on WP
by Molifi
June 22, 2017 at 1:32 pm
Hi, this error message keeps appearing, \"The uploaded file exceeds th...
Nothing shows on the page
by prosenjeet
June 22, 2017 at 4:52 am
HiI have sent you a mail regarding this to support@shindiristudio...
Assistance with Custom Post Types
by yellowduckmktg
June 21, 2017 at 10:23 pm
I know you don't offer customization support, but this plugin was purc...
Chinese / Korean / Japanese Languages Support
by ilijajan
June 19, 2017 at 7:29 pm
The slides are not displaying the text in Chinese / Korean / Japa...
USquare Overlapping Sidebar
by Perchpole
June 17, 2017 at 11:34 am
Hi,I have just purchased USquare (WP) and installed it on a vanilla we...
Cannot install plugin
by tatafunk
June 16, 2017 at 8:32 pm
There is a problem trying to upload the plugin to www.humorojo.comIn s...
Two pop up windows open from timeline
by bmagallanes
June 15, 2017 at 6:36 am
I am using the Santa Fe theme for the timeline. When you click on the ...
Pictures not showing
by lisaeriks
June 13, 2017 at 11:38 pm
Hi Shindiri!I purchased the content timeline plugin yesterday. But ima...
Visual layout of Frontend Builder is not correct
by jenvasko46
June 10, 2017 at 3:14 am
Hi! My client just purchased FEB, and after installing on her website,...
No image appears
by allima
June 7, 2017 at 8:35 pm
I've followed instructions to the letter, and after creating an imap a...
Problems with the DEMO instalation
by kananpek
June 7, 2017 at 6:25 am
i have problem about install the DEMO i have been followed the instruc...
Carousel causing sidebar to load
by beneppard
June 7, 2017 at 5:29 am
I'm using the All Around Slider on 2 pages on my website. At the botto...