Welcome to Support Forum

Please do not post your personal information like login names and passwords here, as it is a public forum and anyone can see them. If you need to send us your login credentials, you can do so via e-mail at support@shindiristudio.com.

Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Fridaywithin 24-48h in the order they were received.

From 31.12.2015 until 04.01.2016 our support will not be available, from 05.01.2016 – 10.01.2016 our support team will work with a slower pace. Starting with the 11th of January,everything will be back to normal. Please be patient and understanding.
We wish you all the best in the new 2016.

Inactive buttons in EDIT TIMELINE
by MilanCzech
December 30, 2017 at 9:06 pm
Hi,i bought WP plugin Content Timeline. I already have an item created...
Different Custom Pins on same map
by emilys
December 27, 2017 at 4:48 pm
I would like to have different custom pins on the same map. For exampl...
Can’t Change "January 1" in Timeline
by emford
December 20, 2017 at 9:04 pm
For starters, your support forum is the FIRST I've encountered that is...
the dinamically loading of new posts does not
by msdesktopGmbH
December 20, 2017 at 6:48 pm
hello, the dinamically loading of new posts does not work on our site....
Nodes on timeline/loading content
by kpatrick
December 19, 2017 at 8:27 pm
Hello,We purchased this for a client site and love it - however the cl...
Plugin activation is failling
by gmiga76
December 18, 2017 at 4:48 pm
Dear Support, My colleague has purchased this plug in for WP .&nb...
Display Projects instead of Posts
by belorico
December 14, 2017 at 5:35 pm
Wondering why can't I get "Projects" to be displayed instead of only "...
timeline in years
by vamuseum
December 13, 2017 at 5:53 pm
Hi,I wish to create a history timeline, like the one based on years th...
by Lore7409
December 12, 2017 at 7:34 pm
I dont need footer links I've deleted them but the title is still ther...
Fonts in content timeline
by vamuseum
December 12, 2017 at 6:24 pm
Hi,I appreciate the options for font colours and styles, but is there ...
Timeline missing information
by ca4u
December 12, 2017 at 5:24 pm
Hello guys, I need your help with a problem i'm having in my website. ...
Timeline on mobile not working very well
by sherbst
December 12, 2017 at 2:20 pm
Hi,first, here is the link to our page:www.ffemedia.de/ksksoltauThe pr...
Child theme wont recognize parent
by Lore7409
December 12, 2017 at 10:26 am
Tried installing several times and no luck the child wont recognize th...
active item not displaying
by ismn
December 8, 2017 at 11:44 pm
Hello,I have purchased Content Timeline but I get an error when trying...
timeline jumps to left of right
by daan1575
December 8, 2017 at 6:06 pm
dear sir/madam,I have a problem with content timeline.every time i go ...
Disable Pretty Photo Not Working + Anchor Links
by bfleck313
December 7, 2017 at 4:23 pm
I'm using the Boston timeline style with blank cards, and the disable ...
Slider not showing up on page
by pieman78bc
December 6, 2017 at 1:08 am
Hi there, I just purchased the all around jquery sider but i'm having ...
Timeline not showing on page
by cetcr795
December 5, 2017 at 9:48 pm
Hello there,I'have created my first timeline and the preview is workin...
Slide panel isn’t opening upon click (Read More)
by dmsdesignstudio
November 30, 2017 at 12:59 pm
Hi, I am having trouble with the Content Timeline plugin.When I click ...
Mixed content error (still)
by heliosdesignlabs
November 29, 2017 at 7:21 pm
This ticket (http://support.shindiristudio.com/tickets/https-and-insec...
Items are partly hidden
by sherbst
November 29, 2017 at 4:41 pm
Hi,I have a problem with the names of the buttons at the top of my tim...
User Roles for Editing Content Timeline
by dbrasic
November 28, 2017 at 11:19 pm
Is there any way to define which user roles can edit a timeline? I don...
WordPress Backend on small Screens
by rainer
November 28, 2017 at 4:02 pm
We have problems filling the cards. On small screens, the input fields...
timeline hover bubble
by spidadesign
November 27, 2017 at 10:09 pm
http://www.tminstituteldf.org/archives/ldf-legends/testtimeline/#1908 ...
TITLE issue
by spidadesign
November 27, 2017 at 4:53 pm
If I put in a very long title, it pushes the popup box below the brows...
Problems and Suggestions
by markimark
November 27, 2017 at 3:45 pm
3 days ago, I wrote this in the comment sections of ENVATO but did not...
creating cards
by spidadesign
November 27, 2017 at 4:11 am
when I try to create a card (using FF 57.0 on a MAC) I do not see a bu...
Content timeline not showing up on my page
by josempj
November 23, 2017 at 5:25 am
Hello I cant get the timeline to show, i have try troubleshooting the ...
Shortcode in theme
by sblair77
November 23, 2017 at 1:42 am
I've been trying to add into a theme page using <?php echo do_...
Images in pin content
by Jesus01
November 21, 2017 at 1:23 pm
How can I Add an large image in the pin content???? I Would like add s...
Remove pretty photo image link
by beh
November 21, 2017 at 6:42 am
Hi,my staging page for timeline:http://www.naza04.adi.com.my/?page_id=...
i want to use negative dates
by monteserin
November 19, 2017 at 11:09 pm
Hello,Is posible to define a negative dates (dates before jesucrist) f...
imapper documentation
by vlime
November 19, 2017 at 8:08 pm
I need documentation for imapper plugin (wordpress)
Add Title Link and Read More Link to Post Slider
by beneppard
November 18, 2017 at 6:03 pm
I've altered all_around_wp_class.php on line 318 to:$content = $post-&...
Endless loading After Clicking Read More
by alanzador
November 16, 2017 at 8:43 am
On this page of my client's site (bottom) - http://sportmedstore....