ADD ENTIRE CATEGORY

StatusIDPriorityType
Closed32569NormalContent Timeline WP
Profile Reply
jhamson16 Client

I just purchased this plugin and starting to add items to it. Adding a single post or a blank card work fine, but if I add an entire category, it makes all of the content disappear on the page. It previews fine, but all of the timeline content on the page disappears until I go through and delete the cards added with the category. Can you help?

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

sorry for a bit late reply, our team had problems with flu last week and were working with lower capacity.

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT THROUGH EMAIL.

Can you send us your access data for FTP and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so team can have all information from this ticket too.

and again sorry for delay and thank you for your patience and understanding.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

Shindiri Support team Administrator

Hi,

Solved by user himself. Problem was within the layout editor used by user. Reverting to default one solved the issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

× This ticket is closed.