After a while everything deleted

StatusIDPriorityType
Closed32102HighContent Timeline WP
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chpats Client

Hello,

I am creating a new website local at my pc via xampp. Yesterday I start working on the timeline and after a while all of my progress was vanished, even though I saved it multiple times and preview it as well. Now every time I try to create a new one after I save I\\\’ve got nothing on my timeline list. I tryed to reinstall the plugin multiple times but still I have the same problem.

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

sorry but we never had issue like this, and considering you are developing in localhost there is no really way for us to access the code and debug.

From what you described we are more then confident that some change or maybe new them/plugin conflict cause this. There is also a chance that some local server change cause this. If plugin worked properly you should check what changes happened before plugin stopped working properly.

Finally creating new environment will give you precise information if this is plugin related. Also testing on live server give a chance for us to check the problem directly so consider if you have option to develop on a live server.

Sorry if this is not answer and solution you were looking for but from information you gave us this is as much as we can do.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

chpats Client

Hi again,

There is no problem giving you access to the wp-admin page, the website is working in my server not just local. The problem is that you can not tell me anything that I can check (such as entries in the database of your plugin or coded wise). There was nothing changed before or after the plugin stopped working properly.

Shindiri Support team Administrator

Hi,

great if there is environment we can check. Can you please send both WP and FTP access details via email to support@shindiristudio.com

We would like to debug this and hopefully find the problem and provide solution.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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