Can not add timelines to timeline

StatusIDPriorityType
Closed30099HighContent Timeline WP
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smohs Client

All the timelines disappeared and the plugin will not allow me to add new ones

https://transitwireless.com/about-us/

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Shindiri Support team Administrator

Hi,

is this still an issue, we checked your page and timeline looks like in order with no errors and problems. Can you confirm you still need our assistance.  http://prntscr.com/fpwu7c

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

smohs Client

I rolled the site back to an earlier state to fix this immediate issue. 

My would the timeline go blank and not allow new timelines to be added?

Shindiri Support team Administrator

Hi,

if after roll back everything is ok we suspect wrong input in date field as that tend to break timeline completely.  But we cant be sure until we test it our self.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

smohs Client

Can you give me an example of what you mean?

Shindiri Support team Administrator

Hi,

for example: this is proper way to fill date in card 01/11/1999

If you input 01-11-1999 there's a good chance issue you had will occur.  And all other variations can cause same problem.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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