Cannot access to Content Time configuration

StatusIDPriorityType
Closed31305NormalContent Timeline WP
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tatafunk Client

If I want to go to global settings, nothing happens
Either with: Card Settings, Button Setting, etcetera.

I’ve tried with Chrome and Firefox and nothing happens

Thanks for your help

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT THROUGH EMAIL.

Can you send us your access data for FTP and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

Shindiri Support team Administrator

Hi,

support team sent you possible solution via email and still awaits your answer about it, could you be so kind and let us know if your issue have been resolved or is it still open.

If we do not hear from You in a weeks time period we will consider this ticket resolved.

Thank You,

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

tatafunk Client

any news?
I've sent everything the next day that you asked for.
Thanks

Shindiri Support team Administrator

Hi,

can you please check email again. Support team did respond with a email explaining how to get to settings you need. They forwarded the same mail again this morning. Check spam folder also.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

Shindiri Support team Administrator

Hi,

check this screenshot: https://prnt.sc/ihq3zp
just make sure you click this plus sign that opens settings. Next update will sort this issue with low visibility of it.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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