Cannot Add Items to Timeline

StatusIDPriorityType
Closed29758NormalContent Timeline WP
Profile Reply
wwsdesign Client

I just installed the plugin after purchasing it last night.

When I try to create a new timeline, I cannot add objects to the timeline – the links do nothing. Reviewing the console in Chrome, the plugin is trying to make a call to wp-admin/admin-ajax.php, but is met with a 404 error. 

admin-ajax.php exists on the server with appropriate permissions and functions normally for other plugins (as well as the theme) on this site, the only issue is with the Content Timeline plugin. 

This occurs when trying to add a category, or individual post to the timeline. Attempting to add a card initially seems to work, but some elements are buggy (checking the “starting item” box works, but when I attempt to un-check the box, that does not work).

Please advise.

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT TROUGH EMAIL.

Can you send us your access data for FTP  and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

wwsdesign Client

I sent you an email with that information when I posted this 20 hours ago.

Shindiri Support team Administrator

Hi,

We have requested information from You in order to help with Your issue, could You be so kind and let us know if You have resolved the issue or is it still open.

If we do not hear from You in a weeks time period we will consider this ticket resolved.

Thank You,

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

× This ticket is closed.