Cannot install plugin

StatusIDPriorityType
Closed30042HighContent Timeline jQuery
Profile Reply
tatafunk Client

There is a problem trying to upload the plugin to http://www.humorojo.com

In spanish said:

Instalando plugin desde el archivo: codecanyon-2617834-content-timeline-jqueryhtml5css3-plugin.zip

Descomprimiendo…

Instalando el plugin…

No se ha podido descomprimir el paquete. No se encontraron plugins.

Fallo en la instalación del plugin.

Volver al instalador de plugins

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

It looks like you purchased jquerry content timeline plugin and not wp version. You need wordpress content timeline plugin if you want to use it on wordpress site.

Please confirm if this is the case.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

tatafunk Client

It seems that I have made a mistake :P Sorry!.
Can you change the purchase code of the jquery for the wp plugin please?
Thanks!

Shindiri Support team Administrator

Hi,

Can you contact us via email support@shindiristudio.com to try and resolve this situation.
Best regards,
Shindiri Studio | http://www.shindiristudio.com/

tatafunk Client

I've already bought the WP plugin but can not install it

Instalando plugin desde el archivo: codecanyon-3027163-content-timeline-responsive-wordpress-plugin-for-displaying-postscategories-in-a-sliding-timeline.zip

Descomprimiendo…

Instalando el plugin…

No se ha podido descomprimir el paquete. No se encontraron plugins.

Fallo en la instalación del plugin.

Volver al instalador de plugins

Shindiri Support team Administrator

Hi,

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT TROUGH EMAIL.

Can you send us your access data for FTP, and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

tatafunk Client

I still can't install the plugin. I've tried to uninstall what I had and nothing happens. Now, I'm in a hurry. Please help me. I've already sent the ticket ID and the problem,

× This ticket is closed.