Contactform does not work

Closed18126NormalSnapshop WP
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Gerolsteiner Client

Hello Shindiristudio Support,

we used your WP Theme SnapShop. But we can’t use the contactform – every time, we fill in the form it says »Thanks, your email was sent successfully!« but there is no mail in our inbox.

We tried to use »WP-Mail-SMTP«, but it doesnt work too.

Thank you for your help…


User Description Posted On
Shindiri Support team Administrator


Can you send us your access data for FTP, database (phpMyAdmin) and WP login info via e-mail to so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio |

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