CSS element styles missing

StatusIDPriorityType
Closed33020HighContent Timeline WP
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egalili Client

Hello,

 CSS  element styles not applying in custom theme – The element style CSS is not loading when working with a custom theme, the element style CSS is loading when using a standard WP Theme like “Twenty Fifteen”.   How can this be fixed?

Replies

User Description Posted On
egalili Client

I want to add - we are getting javascript erorr:

Uncaught TypeError: $this.find(...).mCustomScrollbar is not a function
    at timeline_init_1 ((index):533)
Shindiri Support team Administrator

Hi,

since you can confirm that no issue is present on default theme then real question is how and why custom theme edit the loading of styles and scripts of the plugins.

You did not mention is this a premium theme or fully custom theme from scratch so we will assume the second as our plugin is compatible with most of the well known and established premium themes.

Basically we think this is a question for theme developer support and not plugin support but since you already here our team can check this directly on project hopefully finding the problem (confirming our assumption or negating it, any of that would be helpful at this stage).

So please send your WP and FTP login details via email to support@shindiristudio.com and our team will check this firsthand.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

egalili Client

We fixed the issue. The custom theme has the JS script miss placed on the HTMl page.
Please close the support ticket.

× This ticket is closed.