Demo cannot be installed

StatusIDPriorityType
Closed13630HighConnect Theme WP (Not-Supported)
Profile Reply
tuhuru Client

Hi!
I\’m trying to install the boxed demo of the Snapshop theme, but the screen with the message \”Installing Demo Content. Please wait!\” stays there forever. I saw on the forum that there\’s other people with the same problem. I\’m using the latest version of WordPress.
Thank you!
Melanie Searle

Replies

User Description Posted On
Shindiri Support team Administrator

Hello,

You can check our YouTube channel, here the link: https://www.youtube.com/watch?v=VNaMf0d3qIE, and you can follow step by step tutorial how to install demo content.

If you have any more issue please contact us.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/
tuhuru Client

Hello again,
Where can I find the demo zip files? I've benn looking on the files I downloaded from Themeforest but cannot find them. Thanks!
Shindiri Support team Administrator

Hi,

 

Sorry for late responding. We draw Connect theme from the market and we no longer support this theme and will be removed soon. Sorry for inconvenience also since we are not supporting this theme we don't have demo for it.

 

Regards,

Shindiri Studio
tuhuru Client

Hi again,
I'm talking about Snapshop theme, that webought only few days ago... I want to install the boxed demo for Snapshop theme, as I said on my first message... please, can you tell me where do I can download the zip file?
Shindiri Support team Administrator

Hi,

 

Your ticket says Connect. Sorry if we misunderstood you.
Can you send us your Purchase Code via e-mail on support@shindiristudio.com so we can identify you purchasing.

Regards,
Shindiri Studio
tuhuru Client

Ok, I didn't notice this, I opened the ticket using the "submit a ticket" button. after following the link included at the theme installed in WP. Anyway, I already sent the e-mail. I'll be waiting for a response. Thanks again.
Shindiri Support team Administrator

Conversation continued via e-mail for security reasons.

× This ticket is closed.