Demo Content and Revolution Slider incompatibility

StatusIDPriorityType
Closed21437HighHotMag Wordpress
Profile Reply
ap Client

Hi,

I’m triying to install the demo content for version 2 (http://www.shindiristudio.com/hotmagwp/version2/). However, I get a Revolution Slider errors.
“`
Fatal error: Uncaught exception ‘Exception’ with message
‘fetch – <b>Champ ‘type’ inconnu dans where
clause</b><br>—<br> Query: select * from [DATABASEPREFIX]_revslider_sliders where `type` != ‘template’ order by id ASC’ in
C:\wamp\www\allsports\wp-content\plugins\revslider\includes\framework\functions.class.php
on line 14

Exception: fetch – <b>Champ ‘type’ inconnu dans
where clause</b><br>—<br> Query: select * from [DATABASEPREFIX]_revslider_sliders where `type` != ‘template’ order by id ASC in
C:\wamp\www\allsports\wp-content\plugins\revslider\includes\framework\functions.class.php
on line 14

“`
With that, I cannot access admin area neither the website.
As you see, I’m still working on the localhost, so I cannot give you password to access the site.

I tried reaching Rev Slider suppport, but they do not let me submit tickets (“If you need support via our ticket system, you can purchase a regular license from us and activate your plugin “, says their message)

I need a fix for it as soon as possible because the website must be online by the weekend, so that is why I gave it a high priority. I hope you understand.

All the best,
A.

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

We have made some small investigation on this matter, this is a problem that comes from Revolution Slider, they had this exact problem a few years back, but they managed to fix them, now again its present. We do not have control over that till they fix it.
We have a work around solution, you need to download the older version of Revolution Slider.

https://app.box.com/s/tvc87966hjnhn9k8tiot60owf2gsuyj0

Navigate to your FTP, and inside the plugins folder delete the new version of Rev slider, and copy over this older version. Please do not install the plugin via Wordpress.

This will sort your issue and you can work with it, till the Rev Slider team finishes their part of job.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

ap Client

Hi!

Thank you for your help! I downloaded the previous version of Rev slider just in case I face any problem again. As I was in a bit of a hurry, I had worked around the problem by installing the demo content for the default version (that does not have any slider) and added the slider manually. The error only occurs with the demo content that have sliders on it.

But thank you very much!

All the best,
A.

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