Demo Content Fails to Install

StatusIDPriorityType
Closed29160HighSnapshop WP
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critterpixel Client

I’ve tried three different times now, but it keeps hanging and failing to install. I can’t do the installation manually, because the links to download the demo content are 404.

I tried installing all the demo content at once, and after 2.5 hours of waiting, I finally closed the page because it wasn’t creating any posts/pages/photos. Not really sure what it was doing.

Then I started with a clean WP install and tried again, making sure all the required plugins were enabled and installed. Still didn’t help.

Then I tried doing theme settings first, which showed a popup saying it was successful, but I still can’t get pages and photos to work. Photos hangs around image 1-24.jpg, and it’s not added any pages or products.

As for the site, all I see if a white screen or a white screen with a logo in the center.

https://woodzie.pixelized.co

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT TROUGH EMAIL.

Can please you send the name of the layout your want to install and us your access data for FTP, database (phpMyAdmin) and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

critterpixel Client

Ok, I sent it

Shindiri Support team Administrator

Hi,

Our team is working on your issue, we can continue conversation vie email.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

critterpixel Client

It's been a week since I've heard anything from you guys. How long until this issue is fixed?

critterpixel Client

I have a deadline I have to reach with this client. I need this theme fixed as soon as possible or I'm going to need a refund.

× This ticket is closed.