dissapointed

StatusIDPriorityType
Closed32001HighFrontend Builder WP
Profile Reply
rmontgomery2010 Client

We are very disappointed with the functionality of this plugin to include extensions we purchased for woocommerce. It keeps crashing our site with our current theme. We wish to get a refund because we cannot use this product at all?

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User Description Posted On
Shindiri Support team Administrator

Hi,

this is support ticket system, we are here to help you with issues you have. So please before deciding on refunds can you provide us with info on problem so we can try to help you.

From what you sent in last message we cant understand what is exactly problem except something is wrong and you are disappointed.  We are here to assist so you can be satisfied with our plugin. Can you send us more detailed info on the issues you are experience with maybe URL to project or screenshots etc.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

rmontgomery2010 Client

I am just not happy with the plugin overall. I prefer wpbakery that I have used for along time. 

Shindiri Support team Administrator

Hi,

We are sorry to hear that.

As we said in previous message we are not responsible for payments or refunds. This is support forum.  Please check Envato market where you got product in the first place since all payments and refunds are handled there.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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