Doesn't Work At all

StatusIDPriorityType
Closed28695HighFrontend Builder WP
Profile Reply
clumsygrace Client

I purchased and downloaded the Frontend Builder Plugin exclusively because I’d heard of it’s ease of use. I downloaded the file and it was already completely unpacked, so I compressed it to a zip file and uploaded it to my site. it seemed to upload fine but when I went to create a new page, hit publish, and pressed the red button, nothing happened except a switch to Text Mode from Visual. 

If I try to Edit through Frontend builder through the published page in Edit Mode, a blank page comes up with the my url/wp-admin/admin-ajax.php?action…

Super frustrating, given that I’m not a programmer and purchased this exclusively because it’s supposed to be easy for non-programmers to use.

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User Description Posted On
Shindiri Support team Administrator

Hi,

Don't worry we're here to help you.

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT TROUGH EMAIL.

Can you send us your access data for FTP and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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