Favicon has a red block over it

StatusIDPriorityType
Closed22008HighSnapshop WP
Profile Reply
JasonATX Client

not sure why your themes keep putting a red block over the favicon? But
they all do…  You guys have a favicon section in the theme options,
and you can upload images there, but it still has the red block.  Can
you guys please do away with the red block please… customers do like this.

I inserted the correct code into head, and even uploaded all images via ftp into the uploads folder, but it still has the red block.  Please post fix.

thanks,
J

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

Normal
0

false
false
false

EN-US
X-NONE
X-NONE


<w:LatentStyles DefLockedState="false" DefUnhideWhenUsed="false"
DefSemiHidden="false" DefQFormat="false" DefPriority="99"
LatentStyleCount="371">

<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 2"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 3"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 4"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 5"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 6"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 7"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 8"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 9"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 1"/>
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Name="index 2"/>
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Name="index 4"/>
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UnhideWhenUsed="true" Name="toc 1"/>
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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Name="HTML Preformatted"/>
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/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-parent:"";
mso-padding-alt:0in 5.4pt 0in 5.4pt;
mso-para-margin-top:0in;
mso-para-margin-right:0in;
mso-para-margin-bottom:8.0pt;
mso-para-margin-left:0in;
line-height:107%;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-bidi-font-family:"Times New Roman";
mso-bidi-theme-font:minor-bidi;}

The fastest way to remove the red square from appearing on your FavIcon is to open up:

Dashboard > Apperance > Editor > find header.php file

Find the line of code where it sais <head> and right after that line type in

<link rel="icon" href="http://www.yourdomain.com/favicon.ico" type="image/x-icon" />

<link rel="shortcut icon" href="http://www.yourdomain.com /favicon.ico" type="image/x-icon" />

This is the fix that all users use who did get this icon.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

JasonATX Client

inserted that code already, before I opened the ticket... the red block is still there.

Shindiri Support team Administrator

Hi,

This is the fix that is working 100%.

Please create a favicon, via a online favicon creator or similar.
Use such icon for the favicon that should be placed somewhere on your FTP.

If you can not succeed again, please send us your access data for FTP, database (phpMyAdmin) and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

JasonATX Client

It is not working, and I already sent you guys my FTP for several other issues.

Shindiri Support team Administrator

Hi,

Which ID number for ticket did you use, in order to find your email.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

× This ticket is closed.