Front End Builder Not Editable

StatusIDPriorityType
Closed26059NormalD-Light Theme WP
Profile Reply
webpagemine Client

I was getting the “Fatal Error” message referring to the /wp-content/plugins/frontend_builder/frontend_builder_class.php errors and then downloaded/uploaded the link/zip you provided in another ticket - https://app.box.com/s/r1p5jhl4okvl0x5p1l4mvqerj41rkhem

This luckily restored the site and I was not getting the display errors, but now when I try to edit a page in Frontend builder, after clicking on the pencil icon, the side panel never opens to edit. Also when you try to delete a row nothing happens. The frontend builder in not working.

Is there a newer version of frontend builder since the WordPress’s most recent May update? Was I wrong to use the version from https://app.box.com/s/r1p5jhl4okvl0x5p1l4mvqerj41rkhem

Thank you.

Linda

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT TROUGH EMAIL.

Can you send us your access data for FTP and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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