Frontend builder

StatusIDPriorityType
Closed30242HighFrontend Builder WP
Profile Reply
zapprabbit Client

I just went to update a page built with Frontend Builder on my site and it won’t load the edit tools. What I get is a light grey left hand side panel and no Frontend Builder icons/tools on the top bar.

Error Message in ‘Web inspector’ says: Can’t find variable: fbuilder_sw and Unexpected EOF, ReferenceError: Can’t find variable: ajaxurl

I have turned off all plugins and reloaded the latest version of FB, but it’s still an issue. The odd thing is that I can build a new page from scratch but as soon as I save and then re-open the editor, it stops working again.

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT TROUGH EMAIL.

Can you send us your access data for FTP and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

Shindiri Support team Administrator

Hi,

Can you send us your WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your  Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

Shindiri Support team Administrator

Hi,

We have requested information from You in order to help with Your issue, could You be so kind and let us know if You have resolved the issue or is it still open.

If we do not hear from You in a weeks time period we will consider this ticket resolved.

Thank You,

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

× This ticket is closed.