Frontend Builder: Fatal error: Allowed memory ...

StatusIDPriorityType
Closed29551NormalSnapshop WP
Profile Reply
blaskovic Client

Hi,
everytime I activate Frontend Builder for Snapshop theme, I got:

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /path/to/web/wp-includes/wp-db.php on line 1841

I don’t really need this plugin but snapshop does not work properly on mobile and I assume it is because of this plugin not being activated. Is my assuption right? If not, I don’t need to solve this issue and will open other one – how to make my page look good on mobile :)

Page affected: https://shop.rcportal.sk

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

Could you please try to activate this options: http://prntscr.com/evfsza
Don't forget to send us feedback.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

blaskovic Client

I've got it on responsive. 

Shindiri Support team Administrator

Hi,

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT TROUGH EMAIL.

Can you send us  WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand?

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

blaskovic Client

User created, email with credentials was sent.

blaskovic Client

Any progress? It's over 2 weeks and the issue still persists..

blaskovic Client

Ping? Hellou?

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