Frontend builder plugin not working

StatusIDPriorityType
Closed18614HighSnapshop WP
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shadeogrey Client
I have the Snapshop theme which i’m trying to customise and i’m having a problem with the Frontend builder. Everytime i add or remove some properties and click save nothing happens on live site as if no changes have been made.. My changes are not saved. I wanted to disable front end builder plugin first but I’m not sure if i will loose some content or pages. Please may you help me sort it out. Thanks in advance for help.

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User Description Posted On
Shindiri Support team Administrator

Hi,

Can you send us your access data for FTP and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

Shindiri Support team Administrator

Hi,

We have requested information from You in order to help with Your issue, could You be so kind and let us know if You have resolved the issue or is it still open.

If we do not hear from You in a weeks time period we will consider this ticket resolved.

Thank You,

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

× This ticket is closed.