How to insert iMapper

StatusIDPriorityType
Closed32134NormaliMapper WP
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frenchbedroomcompany Client

Hi.  I have an embarrassingly simple question.  I’ve created my first image map in WordPress.  Your instructions were pretty good on how to do that, but I’m stuck on step 7:

1. Click the “Add New” button
2. Name your mapper and click “Change” button to insert your image
3. Click anywhere on the image to add a pin
4. Added pins are shown directly on the image and content of the pins can be edited below the image
5. Settings for pins are located on the right sidebar
6. Save and “publish”
7. Enjoy

How do I insert my image map into a blog post?

Thanks for helping with this.

Ben
ben@frenchbedroomcompany.co.uk

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

thank you for using our plugin and don't worry about the question its perfectly valid.

Imapper can be insert using short-code so its fairly easy to show it on page. Check this screenshot: https://prnt.sc/ko4ueb

Just follow instruction in the screenshot.

Thank you

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

frenchbedroomcompany Client

Hi

Hmm, I have tried inserting it in a Wordpress post on both the 'Visual' and 'Text' (HTML) tabs.

But with both ways, it just puts [image_mapper id="1"] at the bottom of my post, written exactly like that.  It is not working as a shortcut.  It's not pulling through the image map either way.

Maybe there is a way of using Shortcodes using HTML that I'm not aware of?

Ben

Shindiri Support team Administrator

Hi,

Can we please check the issue firsthand.  It will be fastest if we check it directly.

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT THROUGH EMAIL.

Can you send us your access data for FTP and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

frenchbedroomcompany Client

I have added you as a user to our Wordpress account, username fbc-shindiri.  

I will e-mail your password.

Log in to our Wordpress account here:

http://www.frenchbedroomcompany.co.uk/wp/wp-admin

Many thanks.

frenchbedroomcompany Client

It looks like you are already recognised by Wordpress (unsurprisingly!).  So I guess you will have your usual password.

Let me know if you have any trouble logging in and I can reset it.

Thanks for helping with this.

Ben

frenchbedroomcompany Client

Hi.  I e-mailed through access details early yesterday, but as I've not heard anything since, I just wanted to check that this ticket is still open.  Do you need anything else from me to get in to our Wordpress account?

Many thanks.

Shindiri Support team Administrator

Hi,

we checked with the team, your mails were coming 1 after another for 10-15 minutes (probably notifications while you were creating access and changing passwords etc) and went to spam automatically.  They recovered important emails and will contact you as soon as they can.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

frenchbedroomcompany Client

Thank you.

frenchbedroomcompany Client

Hi again

Our web agency told us that your extension was not compatible with the Fishpig Magento-Wordpress extension. But we have got it working by installing another extension (made by Fishpig) that enables shortcodes.  So, we have it working now.  On desktop it's great!  We will modify our pin designs and tidy it up a bit so it looks even better.

But on mobile, we've been struggling to get it working properly. I've discovered that if I change the design style from responsive to fluid, then the caption doesn't totally obscure the image. But still, it's appearing in the wrong place, sometimes off-screen.  On desktop, there's a hover that brings up content, and then you can click through.  On mobile, we just can't get the caption to appear in the right place.  Do you have any tips on how we can get this working?

Here's a link with an image map (scroll to the bottom, and look at the penultimate image): https://www.frenchbedroomcompany.co.uk/blog/when-interiors-become-art

Many thanks.

Shindiri Support team Administrator

Hi,

support team responded via email conversation you have open please check it.

thank you

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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