image not displaying on backend and frontend

StatusIDPriorityType
Closed32766HighContent Timeline WP
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dreamnotion Client

Hi, I purchased Content Timeline plugin yesterday. I cannot change the image for items. I am using Nashville theme.

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Shindiri Support team Administrator

Hi,

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT THROUGH EMAIL.

Can you send us your access data for FTP and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your ticket.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

dreamnotion Client

Hello, I have sent the details. Can you please check soon.

Shindiri Support team Administrator

Hi,

support team is working on requests in order they are submitted. We cant rearrange the requests for them. So it's good thing you sent logins straight away.

We are sure someone from team will respond to your email as soon as possible.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

dreamnotion Client

Hello, when can you fix my issues? Its a very urgent problem.

Shindiri Support team Administrator

Hi,

Sorry for a bit of delay. We had few days off due to national holidays that aligned with weekend.  We checked with team and they found solution for your issue and will contact you with instructions soon via email.

Thank you for your patience and understanding.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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