Images Not Displaying in Timeline

StatusIDPriorityType
Closed31433HighContent Timeline WP
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bryanh Client

Hello. I’ve just purchased and started working with Content Timeline and have set up a timeline with numerous events, but when I try to upload images to events, nothing happens. I upload and image, find it in media and click “insert image” but then I’m returned to a black background with “No Image” over default mountain range image. I don’t see a save button when editing a specific event. Please help! 

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User Description Posted On
Shindiri Support team Administrator

Hi,

there is no save button for individual cards you need to save timeline after making adjustment in card or settings. About the images not showing we need to check the issue firsthand and do some tests to find possible errors or conflicts.

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT THROUGH EMAIL.

Can you send us your access data for FTP and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

Shindiri Support team Administrator

Hi,

user managed to solve this alone before we actually got the info needed to test for errors and conflicts.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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