IMapper not working

StatusIDPriorityType
Closed6541HighiMapper WP
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Lovelife1 Client

Hello!
I just purchased Imapper, installed it and I am not able to choose any pins other than the default already selected (red pin). When I try to change the “item icon” a small window opens up (not bigger than 2cm) at the center of my screen and there are 2 scroll bars (horiz/vert) that show tiny little boxes and I can’t even see what they say. It also completely locks my screen and I have to shut down the entire browser to be able to continue using the internet. This happens everytime I try it. Also when I do try and place these default red pins on images and I select i.e. for the information to dispaly on “top” it does all sorts of other things but not what I select.

Overall, it is just not working and seems kind of stuck or broken.

Can you please guide me on how to get this working?
Thanks so much!
Sarah

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

We haven't encountered error like that before. Can you send us your WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand?

Kind regards,
Br0

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