iMapper Will not Install

StatusIDPriorityType
Closed31455HighiMapper WP
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miles Client

The iMapper download I received from Envato will not install. When I try to upload the \\\\\\\”codecanyon-4719958-imapper-wordpress-image-mapper-pinner-add-interactive-pins-to-your-photos-select-image-and-pin.zip\\\\\\\” file I received post purchase I receive an installation failed warning:
\\\\\\\”Unpacking the package… Installing the plugin…The package could not be installed. No valid plugins were found. Plugin installation failed..\\\\\\\”
 I have tried disabling all plugins and am seeing the same results. I have also tried to manually upload the unzipped plugin into FTP but I am not seeing anything with the names of \\\\\\\”codecanyon-4719958-imapper-wordpress-image-mapper-pinner-add-interactive-pins-to-your-photos-select-image-and-pin\\\\\\\” or \\\\\\\”imapper-wordpress-image-mapper-pinner\\\\\\\” coming up in the plugin folder. As I have just purchased this plugin I would like to be able to use it as soon as possible. Please let me know as soon as possible. 

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User Description Posted On
Shindiri Support team Administrator

Hi,
you need ti extract that codecanyon-4719958-imapper-wordpress-image-mapper-pinner-add-interactive-pins-to-your-photos-select-image-and-pin.zip file. Inside there iwll be 2 files named: wordpress_image_mapper
and
wordpress_image_mapper.zip

you can use that zip for WordPress plugin upload and non zip one if you use FTP installation.

If you still struggle to do it after this instructions you can always get help from our support team. Just contact them via email at support@shindiristudio.com and they will help you.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

miles Client

This has been resolved, thanks for the help.

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