Inserted default full image size

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Closed1564NormaliMapper WP
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ozgurpolat Client

Hi, I have started using this plug-in, everything is Ok except the image size. When I insert my images and specify the full size of the image it only allows 900 x 340 px and I know that this is not the size of the image. I inserted NASA Bule marble earth image for example and the top and the bottom of the earth was shaved/cut-off. How can I insert the images with their original full size. Why does your plug-in put a limitation on this size and forces only one resolution of the image that is 900 x 340 px. I need to be able to change this so that I can use your plug-in.

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User Description Posted On
Shindiri Support team Administrator

Hi,

The plugin limits the size of the image in the backend in order for it to fit into the available area, but it will take up the entire available area in frontend, and since all the pins are positioned with percentages, nothing will change. Have you checked the frontend to see the size of the image?

Kind regards,

Br0

ozgurpolat Client

First of all your web site doesn't work properly. When I post it doesn't update. So I refreshed the page many times and posted same message many times.

I checked the front end

1. the image I have in my media is : 3888 × 2592 px

File type: image/jpeg

Upload date: June 18, 2013

Dimensions: 3888 × 2592

2. when I load the image in your plug in,I have these options

 
 
 

3. Front end image size is 584 x 242 px,  584/242 = 2.41 same as 940/390 = 2.41, and the original size is 3888/2592 = 1.5.

It looks like a stripe of the image in the middle, and most images on your demo site also look like stripes not a standard image. My question is this, am I able to insert the image as its original ratio or not.

And why when I insert the same image using WORDPRESS media it actually gives the correct dimentions 3888 × 2592 px and looks like a correct ratio. This is definitely caused by your plug-in

My question is why doesn't your plug-in allow the full ratio of the image?

Shindiri Support team Administrator

Hi,

This is really strange behavior indeed, especially since our plugin doesn't use anything custom, it uses the default WP Media Library for inserting images. Could we get some WP login info to take a look at it first-hand?

Kind regards,

Br0

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