Issues With Responsiveness

StatusIDPriorityType
Closed26444HighuSquare WP
Profile Reply
ssilver989 Client

Site: http://www.concordcarpet.com

I am having an issues with responsiveness when when reducing screen size.  On a desktop if its in full screen its fine, but as slowly reduce the screen size it starts cutting off the squares on the left side of the screen until I get down to a size where it adjust appropriately.  You can see what I mean here http://screencast.com/t/h28xml9OzL.  The issue is also present on a horizontal iPad http://screencast.com/t/LXZIOVgy.  Do you have any suggestions on how to fix this?  The site is on of our clients and is live so I need to resolve this asap.

Thanks,
Stephen

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

Your problem seems to be very specific and not many people had this kind of problem before. Therefore, we called our senior developer to take a look and fix a problem you have.
PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT TROUGH EMAIL.

Can you please send us your access data for WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

ssilver989 Client

I just shot you guys an email with login info so you can take a look and see what is going on.

Thanks,
Stephen

ssilver989 Client

Have you had a chance to take a look at the issue?  I would like to solve this problem soon so I can move on.
Thanks,
Stephen

× This ticket is closed.