Landing page video not showing up on Alfa WP theme

StatusIDPriorityType
Closed20660NormalAlfa Theme WP
Profile Reply
jhwpme Client

Static image works fine for landing page, but video option does not load or play video.

Landing page settings as follows:
Landing page type: Video
Custom Shortcode: 
Video Link: http://alpha.incavethemes.com/wp-content/uploads/sites/8/2014/04/LA-Light.mp4 

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

Can you send us your WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your  Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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