Last remaining items

StatusIDPriorityType
Closed13202HighSnapshop WP
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Altosify Client

Hi,

Progressing well with the theme now but have a few questions still.

1 – How to I remove the Border on the Menu items? 2 – How can i add the logo element to the header bar? 3 – Any options to add a text element for the header and header bar sections? For instance, to add a shortcode for a plugin?

Regards,

DB

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

1. If you want change a border open SnapShop Options > Header >  Colors. In this menu you will see Header color settings. Try to change colors and contact us if you have a more questions.

2 - 3. Open: SnapShop Options > Header > Elements: In this menu you will find the field for upload your sticky logo.

In same menu Element move the Elements from field to field with drag&drop function from Disabled to Enabled field. Move the Tagline or Tigline-alt. I bottom field write the text what you show on the header menu.

If you have another question please contact us.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

Altosify Client

I want to move the element logo to the header bar. currently it is only sitting in header.

Shindiri Support team Administrator

Hi,

 

For what you desire it is required more coding or you can do that creating child theme. For creating child theme you can see all the documentation here: http://codex.wordpress.org/Child_Themes

 

Regards,

Shindiri Studio

Altosify Client

So you are saying, if i wanted to add a newsletter sign up form in the top right header bar section, i need to use a child theme?
elevnclothingco.atmosify.io


Altosify Client

And furthermore, why does it say user registration is not enabled when i click on login?

Altosify Client

And every time i make a change in the code, then use snapshop options, it reverts back to the original layout?

Shindiri Support team Administrator

Hi,

 

As for the newsletter and Opt-in forms you have Plugins already that give you this option.

As for the other things we would require data access for WP login so we can see the problem firsthand, can you provide us with this data access?

 

Regards,

Shindiri Studio

Altosify Client

Why are the product gallery images so big? http://elevnclothingco.atmosify.io/shop/tees/82-tshirt-black/
We are going live tonight and need to reduce the size of the picture gallery photos


Shindiri Support team Administrator

Hi,

If you want change the size of image in product gallery try the change this settings:

Open a WooComerce > Settings >  Products >

In bottom of the page you will see "Product Image Sizes" > Single Product Image. Default settings is 500x600px. Change this settings. If you have any more issue please contact us again.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

Altosify Client

Didn't work. 
Why does the login screen show as user registration not enabled?


Altosify Client

I also noticed that the tax is not being applied in the cart. tax is 0.00. why?

Altosify Client

Can you please have a look at the tax settings because it is not working. you already have the login details from a previous ticket.

Altosify Client

Guys,
I just moved the whole site from one server to another trying to go live and i got the same problem i got the first time i installed the theme. I have a blank screen going to the homepage.
NEED THIS RESOLVED ASAP!





Altosify Client

all address was elevnclothingco.atmosify.io and the new one is elevnclothingco.com.

Altosify Client

Sorry the other way around. elevnclothingco.com was the test server which is now live but elevnclothingco.atmosify.io has stopped working when moved to a dev server.

Altosify Client

And,
i moved the logo to the header bar, thus removing it from the header and works fine on devices other than mobile. in mobile i get two logos. how to remove that the logo in header?

Altosify Client

and after paypal payment it redirects to elevnclothingco.com%2Fcheckout%2Forder-received%2F2308%3Fkey%3Dwc_order_542c956551861%26%23038%3Butm_nooverride%3D1 but keeps saying page cannot be found. Whats the story?

Shindiri Support team Administrator

Hello,

***Didn’t work.
Why does the login screen show as user registration not enabled?
- We are register and login to your site withot any problem, shopping cart work great.

***I also noticed that the tax is not being applied in the cart. tax is 0.00. why?
***Can you please have a look at the tax settings because it is not working. you already have the login details from a previous ticket.
- The field with tax is working properly

***Guys,
I just moved the whole site from one server to another trying to go live and i got the same problem i got the first time i installed the theme. I have a blank screen going to the homepage.
NEED THIS RESOLVED ASAP!
- Ok the problem is resolved

***all address was elevnclothingco.atmosify.io and the new one is elevnclothingco.com
- ok

***Sorry the other way around. elevnclothingco.com was the test server which is now live but
elevnclothingco.atmosify.io has stopped working when moved to a dev server.
- ok

***And,
i moved the logo to the header bar, thus removing it from the header and works fine on devices other than mobile. in mobile i get two logos. how to remove that the logo in header?
- we are testing on mobile and everithing work corectly and look fine.

Can you try all function and settings on your page and if you have any more issue we are here for help.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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