link in slider doesn't work

StatusIDPriorityType
Closed24413HighZero Theme HTML
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pangea Client

Hi I have a problem with the links in a the top slider of the Zero theme for HTML: 
I can’t insert an <a href> code into the image to link to another page.
If I insert the <a href>, in Web mode I can click but in MOBILE it’s impossible to click, the link doesn’t work.
Our client want to have a responsive website and the links in the slider works in WEB but not in the MOBILE.
I installed a cleanversion without any change and the theme doesn’t work even when I don’t change nothing.
Can you check what happens with the slider of the Zero theme for html in Mobile mode?
The only thing I want to do is let in the slider top an image with a link. No text, no buttons, only an image with a link.
If you need more information, please write to me.
Thanks.

Replies

User Description Posted On
Shindiri Support team Administrator

Hello,

Can you please send us link to your site so we can check what is causing the issue?

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

pangea Client

It is on this site http://azud.pangeaes.com/Inicio/Index.aspx in the mobile version does not link the slider, but the computer itself.
Shindiri Support team Administrator

Hi,

In our mobile devices everything is ok, in all you slider you have set pdf. Which the mobile your are using for testing the site?
Best regards,
Shindiri Studio | http://www.shindiristudio.com/

pangea Client

Hi. We test in Samsung Note III and Energy System Pro Qi and doesn't work. (Android system)
We don't have any pdf in the sliders.
Please check what is the problem.
Best regards.

Shindiri Support team Administrator

Hi,

Check this please: http://prntscr.com/9vuydm

and this: http://prntscr.com/9vuypg

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

pangea Client

Hi, sorry you're right but the pdf must download when click.
Here is another web with Zero theme and doesn't have link to pdf, and the link in mobile doesn't work:
http://www.cecarm.com/
I don't know what happens.
Please check the link below.
Thanks .
Best regards

Shindiri Support team Administrator

Hi,

Do you have a license code for another web with Zero theme?

Also here is detail instruction if you want to download pdf on click:
http://www.w3schools.com/tags/tryit.asp?filename=tryhtml5_a_download2

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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