Menu and Categories

StatusIDPriorityType
Closed21435HighSnapshop WP
Profile Reply
eastcoastmedia Client

Please try this link to see issues:  http://0006s0w.rcomhost.com/shop/

1) My \’Products\’ dropdown is not displaying correctly.  It flows off screen where you can\’t see many of the items.

2) My sub-categories in the left sidebar menu do not display under their parent.  Is there a way to adjust it so that Seven Seas and Solid Colors display under Budget Gloss?  Perhaps clicking a plus sign displays the subcategories under a main?

3) When a category is clicked, can I display a heading for the subcategory before listing the items below — for example, clicking on Budget Gloss brings you to that section, an h2 contains the heading Seven Seas and below it the 4 seven seas items, then an h2 for Solid Colors and those items, etc.

The first two items are utmost importance.  Please do not delay response to address the 3rd.

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

After consultation with our colleagues, we have noticed that you already had this problem, and our colleague was doing you a free customization for the menu.

What did you do to evoke this problem again?
Regarding the sub-categories, there is not an option to do that, we will take a note of this.

Also, the heading list is also something that is not included into the theme.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

eastcoastmedia Client

We did not have subcategories, but when some were added, i removed the CSS previously given to us.
Regarding category order, it says in wordpress that you can drag and drop to change order but it does not seem to save.  does this not work for your theme?



Shindiri Support team Administrator

Hi,

Can you send us your access data for FTP, database (phpMyAdmin) and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

eastcoastmedia Client

I just wanted to check that my WP login info was received.  Hadn't seen any update.  Thanks!

eastcoastmedia Client

I see a category was added to my menu so it looks as though someone is working on my site now.
In removing background images from my menu (from the demo) i now get a parse error.  Does this data pull from somewhere else?  What is the best way to clear it out or resolve this issue so I don't have to bug you every time something like that occurs?



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