Mobile Issues with iMapper plugin

StatusIDPriorityType
Closed32949HighiMapper WP
Profile Reply
calebdev Client
Hi,

I am working with your iMapper plugin. The pins that you click on seem to work fine on my desktop, but when I click  on them on my phone, the pop-up text goes off the side of the page and I can’t read it all or even close the pop-up. Can you please take a look at this here: http://dev.biblestudyguide.com/beginner-student-pages/ at the bottom of the page. Also, here is a screenshot: http://prntscr.com/oct6gx. I tried adding your shortcode outside of the Tabs/Toggle element you see on the page but it doesn’t matter where the shortcode is placed the pop ups are always messed up on mobile.

Hoe can I resolve this? Thanks!

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

we tried your link on few mobile devices and it looks like this issue is not present on all of them but few. We will need to test this more thoroughly and also would like to check this directly on your project so if you can please send us access.

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT THROUGH EMAIL.

Can you send us your access data for FTP and  WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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