Most sliders are broken and stuck on loading

StatusIDPriorityType
Closed32113NormalWooSlider WP Plugin
Profile Reply
onevio Client

Hello, I have been trying to get your slider to work on my website. There are a few versions of the slider that work fine for me. The card slider, and the velocity slider.

All of the other sliders do not work and I get the following error for each one.

Uncaught TypeError: e.indexOf is not a function
    at w.fn.init.w.fn.load (jquery.min.js:formatted:3967)
    at shindiri-woo-slider-public.min.js?ver=4.9.8:formatted:111
    at shindiri-woo-slider-public.min.js?ver=4.9.8:formatted:123

Please help, I love these designs and hope to get this fixed ASAP

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT THROUGH EMAIL.

Can you send us your access data for FTP and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

Shindiri Support team Administrator

Hi,

additional and different jquery version was loaded on project causing conflicts. Removing it from the page with Woo Shop Slider solved the issue.  Closing ticket as solved.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

× This ticket is closed.