Pin is not responsive

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Closed30776HighiMapper WP
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vaughanmatt Client

I am creating a real estate map, which was my entire purpose for purchasing this plugin, and the pins are not responsive! So even though the map is responsive, the pins are not and are so large on a phone they cover up large portions of the image. How do I fix this? Please look at this page on mobile and you will see what I mean: http://www.bowlinggreenwakeforest.com/community/sitemap/ 

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User Description Posted On
Shindiri Support team Administrator

Hi,

From what we see you used link option on pins and that is working properly also pins are looking really good all the way to 320px width which is lowest as we should expect they stay responsive

If you are having issue with responsive pins content you should put content appearing on hover/click so we can test that issue (assuming you want that effect in the first place).

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

vaughanmatt Client

Hi - 

The pin is not responsive. It looks like the link below on mobile. Instead of changing size to reflect the same look as desktop, it enlarges itself and gets distorted. 

You can see so here: https://pasteboard.co/GTsy23O.jpg 

All I want is a clickable area that will look good on desktop and mobile. So far, this is not working. Would you reccomend using content appearing on hover/click? 

Shindiri Support team Administrator

Hi,

ok we understand now, you want pins even smaller on small screen. Please provide us with wp and ftp access to your project we will try to customize that for you.

Please send them via email to support@shindiristudio.com

it looks like your map will be quite complex with more then a dozen pins so we recommend keeping it the way it is now. If support team manage to customize pins to be smaller and fit them all on your map it should look good.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

vaughanmatt Client

Great. I sent over the login instructions a few hours ago. I'll look forward to your response. 

vaughanmatt Client

Hi - I wanted to follow up on this as I have not heard back since I sent the login information 2 days ago. 

Thanks, 

Matt

Shindiri Support team Administrator

Hi,

support team responded via email so please respond there.

Thank you.
Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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