Plugin is crashing Fusion Builder

StatusIDPriorityType
Closed30642NormalContent Timeline WP
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tabberner Client

Hi, I purchased and installed this plugin yesterday and it works fine except that when i try to go into Avada’s Fusion Builder Theme options it crashes with the mesage..

This page isn’t working

http://www.claritysat.com is currently unable to handle this request.

HTTP ERROR 500

If I deactivate the plugin then the theme options work in the WordPress back end. Activate it again and it crashes.

Please will you have a look at this.

Best wishes

ROB

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User Description Posted On
Shindiri Support team Administrator

Hi,

Can you send us your WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your  Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

Shindiri Support team Administrator

Hi,

We have requested information from You in order to help with Your issue, could You be so kind and let us know if You have resolved the issue or is it still open.

If we do not hear from You in a weeks time period we will consider this ticket resolved.

Thank You,

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

× This ticket is closed.