PrettyPhoto Bug and woocommerce files out of date

StatusIDPriorityType
Closed30863HighSnapshop WP
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JasonATX Client

hello, 

Can you guys please update the themeforest Snapshop theme download with updated woocommerce php files… these have been out of date for a long time now, not sure why you guys don’t update the theme?

Also, there’s a prettyphoto bug… when you click on a product image, you get a screen full of code…

This is top priority for me and client so we can launch product… please advise ASAP.

thanks,
J

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This reply has been deleted 12 months ago.
Shindiri Support team Administrator

Hello Jason,

We are sorry to inform you that we are not able to provide you with a solution for your issue.

We are not trying to make excuses as our top priority is customers satisfaction with our products and services, however we want to also inform you about the exact problems we are facing and our attempts to solve this exact issue.

Having focused majority of our efforts on developing new Wordpress theme that will be more advanced and loaded with features and coded to perfection we have decided to remove our outdated themes and plugins. The item in question has reached it's maximum potential long ago and it is now slowly moving to a free and unsupported item. We understand your needs and requirements and we recognize our obligation to provide best for our clients so we have decided to offer you our new and nearly developed theme free of charge as a token of goodwill and apology for not being able to provide you with constant and stable support for our product due to reasons mentioned above.

 

Again we are really sorry for your situation and we hope you will understand and accept our sincere apology.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

JasonATX Client

Hello. 

Ok, what theme is it? can you provide me link please for download.

thanks,
Jason

JasonATX Client

I was looking at your themes, I'm assuming the updated theme is the All Around theme... your new shop theme. Can you please send me a link to download the All Around theme please.

thanks!
Jason

JasonATX Client

you mentioned your "new nearly developed theme"... is that a theme on Themeforest?  Just needing to get the replacement pretty quickly, as my clients are growing impatient. Please advise asap.

thanks!
Jason

JasonATX Client

Also I just realized the drop down menu items are longer working properly in Chrome browser... is there a quick fix you can provide on this without having to place the entire website?

thanks,
Jason

Shindiri Support team Administrator

Hi,

theme is not live still.  “new nearly developed theme” means its in last stages of testing and will be soon on market. Yes we are exclusively selling our products via Envato market.

About the last problem with drop menus please contact support team via email to support@shindiristudio.com
Please include WP and FTP access credentials in that email so they can access and help you as fast as possible.

They will also help you access preview for theme in question.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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