Problem in showing number of columns per row

StatusIDPriorityType
Closed29998HighSnapshop WP
Profile Reply
slamslogic Client

I have sent this problem by email but unable to get your response.

I want to show 3 or 4 products per row but it shows only 1 product per column

http://prntscr.com/fiifoh

Even backend setting is fine but still the problem persist.

Can you please help me instantly?

Thanks

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

Can you send us your WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand?

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

slamslogic Client

Hi, I have shared my problems many times on this email ID with all info you require to login, but still I did not receive a proper help from your side. 

The problem in this ticket I resolved by making troubleshoots. Let me share with you so that you can figure out the problem in your theme files.

While logging into the WP admin panel, a notification was showing to Upgrade the outdated files of WooCommerce. There were about 15 outdated files, I updated all one by one but after updating the following problem I faced

- One product was showing in one row even the admin panel setting was 4 columns per row.
- On product detail page, the description of product was showing below the images
- The layout for related products on product detail page was also damaged

I was confused and forgot that these problems may occur due to files upgrading so I contacted you but NO PROPER RESPONSE RECEIVED. 

After a great trouble I reversed back the WooCommerce folder in Theme folder and updated one by one file and checked. Only the following files were creating issue when they were updated to new version 

snapshopWP/woocommerce/content-product.php
snapshopWP/woocommerce/content-single-product.php
snapshopWP/woocommerce/single-product/product-image.php
snapshopWP/woocommerce/single-product/related.php

Please make fixes in your theme files.

Now I'm facing trouble when I made the website live and hoping from your team to help me. Lets see after how much time you respond.


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