Problem with charset encoding

StatusIDPriorityType
Closed31513HighContent Timeline WP
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ScAArY Client

Hello,

i have problem with display polish letter in my timeline. I have set  UTF8MB4 in my wp-config.

Plugin display ?  instead of Polish letters.

Please look test:
http://cbmedukacja.pl/test-timeline/

Yours.
Paweł

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

you need to change collation or sort order to proper one for language you use. Here are the steps you need to follow to do that.

Step1.
You need to navigate to your cPanel, and open your phpMyAdmin settings.

Step2.
There open your database, and search for the table wp_ctimelines

Step3.
In the table, you have to edit these settings: http://prntscr.com/7l34sj

keep in mind you need to change it to the corresponding collation to the language you use.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

ScAArY Client

After change encoding i can't edit timeline entry.

I have set: https://prnt.sc/j0gc6h

Please help me.

Yours.
Pawel

Shindiri Support team Administrator

Hi,

can you please try with utf-8 polish.  check screenshot http://prntscr.com/j0ni2l

if this does not help we will need access to your project to check the issue firsthand.

So in case nothing changes send us WP and FTP access via email to support@shindiristudio.com
and we will check if everything is in order with the plugin itself first.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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